Emporio-Brasil.com Reviews 

Absolutely fantastic customer service and such a lovely small family business to support.

I ordered a selection of Brazilian food from Empório Brasil and, unfortunately, there was a mistake with my order. I contacted them through WhatsApp and Clive responded straight away, apologised and arranged for the correct items to be sent out the very next day. They couldn’t have been more helpful.

The food itself was excellent and I’m so happy to have found a reliable UK stockist of Brazilian delicacies.

What really stood out to me, though, was the personal customer service. You can tell this is a genuine family-run business that really cares about its customers. After speaking to them, I was even happier to support them knowing the story behind the business and how they started during the pandemic to help Brazilians access food while in lockdown.

I would absolutely recommend Empório Brasil. Great products, great service and a lovely family business that deserves to do well. I’ll definitely be ordering again!

Absolutely great service - best produce and next day delivery.

First time ordering with Emporio Brasil and I was very impressed. The delivery was super quick, and I was really impressed by how carefully everything was packed, no damage at all. We had a minor issue with one of the items, but their customer service was amazing: they replied fast and sorted it out with no hassle. We’ve ordered from other stores before, but this one stands out for its excellent service and attention to detail. I’ll definitely be ordering again soon!

5 star review isnt enough. Excellent customer service ever. From the time we buy until received my parcel, such a care! The way you pack and quick replied my message, and quick was the speed I received my items. Big thanks

I bought items for Feijoada. They were shipped to the wrong address (my mistake). The company communicated with me effectively, we tried to resolve the issue or re-shipping the order from the DPD depot to my place, but these DPD guys have 'rules and regulations' and no humanity in mind. After all, Emporio offered to send a brand new parcel with my order to the correct address -' on the house', despite the fact that I offered to pay for shipment again. This is called THE CUSTOMER-focused SERVICE. I'll be ordering again - 100 %

I bought a couple products and they arrived super quick and very well packaged. So happy with my order and will be ordering again. Thank you

I bought some polvilho and frozen coxinhas, I wasn’t home when it arrived, but it was really well packed and the cozinhas were still cold by the time I got home. It’s the first time I ordered something from them, but the quality of the products was really good, and I’m really happy with my purchase!

Was recommended to use this company from a friend. I was having trouble obtaining authentic Brasilian ingredients.

I have been so happy with my purchases! All arrived promptly in perfect condition. You really cannot get the authentic flavours without the proper ingredients so I’m very pleased to have found this supplier.