They are terrible
They are terrible! They took over Aprima and it is now going to pot. They moved the RCM portion of the program to India where completely untrained personnel are doing the billing and coding. We jumped ship because of the amount of money we were losing.
They DO NOT understand billing and coding and I beg anyone NOT TO USE THEM for this!
I shudder to think what is going to happen to the EHR side of things in the coming months. We already dropped them for RCM, we may end up doing the same for EHR.








