Elvvs.dk Reviews 

11,777
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I have used Elvvs several times to buy fencing gifts for our dear horses. There are never any surprises; delivery is quick; and the prices are reasonable. The products' quality seems to be a bit highe... See more

Rated 5 out of 5 stars

I AM HAPPY WITH THE ONLINE CHAT SUPPORT DURING THE SELECTION OF ITEMS.

Rated 1 out of 5 stars

Never experience such bad(missing) service in Denmark. I needed to return the product due to not fulfilling delivery time, so it arrived too late for the project. I tried to cancel the order, but rece... See more

Company replied

Rated 5 out of 5 stars

When I made an order right product arrived fast and was reasonably priced. Customer Service replied very fast when I had a question.

Company replied

Company details

  1. Electronics Store
  2. Bathroom Remodeler
  3. Electrical Supply Store
  4. Light Bulb Supplier
  5. Lighting Store
  6. Plumber

Written by the company

Netsalg El&VVS ApS. blev stiftet d. 1/1/2001, og sælger i dag til private, firmaer og offentlige virksomheder til konkurrencedygtige priser.


Contact info

4.0

Great

TrustScore 4 out of 5

12K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(11,777)

728 reviews in the last 12 months

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Rated 1 out of 5 stars

fraudulent supplier do not use.

fraudulent supplier do not use.
In response to your response to my review below, we did not arrange collection with any forwarder. and you have no physical proof of collection. transfer of ownership and responsibility is a proof of collection document which if you imbeciles would have got, you and us would be able to investigate who did arrange collection or take the goods. Perhaps one of your employees is defrauding your own company, or perhaps you are a bunch of lying fools, after all your reviews are not glowing. my review was truthful, stated facts, yours was utter rubbish, making claims based on your guesses. I hope your company goes bust as you do not deserve to be in business. It may be my second review about the same order but if I have not received the goods then the order is still open and as I see it my colleagues and I are free to continue reviewing our experience until the order is complete. I also note you didn't reply to my first review, which leads me to believe you felt there was some truth in it and you let it pass with the gain of funds, but 2nd time around you wanted to abuse my review with lies.

29 August 2020
Unprompted review
Elvvs.dk logo

Reply from Elvvs.dk

Hej Gavin.

Tak for din anmeldelse, som er fuldstændig uforstående overfor. Det er nu anden gang du laver en anmeldelse på samme ordre.

I har selv booket et fragtfirma til at hente jeres ordre på vores lager. Jeres fragtfirma har afhentet jeres ordre på vores lager.

Det er selvfølgelig meget beklageligt hvis fragtfirmaet har smidt pallen væk, men da i selv har booket fragtfirmaet, kan vi desværre ikke hjælpe med at efterlyse jeres palle.

Vi er selvfølgelig kede af det på jeres vegne, men jeg må understrege, at i selv har booket afhentning af jeres ordre og derfor er i også selv ansvarlige for transportskader mm.

Vi håber det lykkes jeres fragtfirma og finde pallen.

Med venlig hilsen

Nicki Østergaard
Elvvs.dk

Rated 1 out of 5 stars

I had the most absurdly bad service

I had the most absurd service. The chat feature works nice but gives absolutely incorrect information on delivery times. After two weeks of not receiving my order that was supposed to be 4 days according to the person I spoke to before the order, I was directed to submit my question via email. Then I call after more than 1 week of no answer. No one is willing to give an update on the phone. They send me an email that my expected delivery date is in 2021, six months waiting time!!! Is that acceptable? No I am not waiting 6 months for a faucet that I thought was taking 1 week! Horrible service.. and no, I do not want to keep logging in to follow up on why you had not answered my earlier request...

27 August 2020
Unprompted review
Elvvs.dk logo

Reply from Elvvs.dk

Hej Margo.

Tak for din anmeldelse som vi er kede af.

Desværre kan Grohe ikke levere dit armatur før i feb. 2021. Dette beklager vi dybt. Vi har som du har bedt om slettet den fra din ordre.

Vi håber og kunne hjælpe dig en anden gang.

MVH Nicki Østergaard

Elvvs

Rated 4 out of 5 stars

I'm mostly satizfied your services and…

I'm mostly satizfied your services and spare parts.
But i'm not satizfied Nordtronics quality.
Lamps are expensive so they should works long time without troubles.
I have 4 Nordtronics simple lamps two broken within two years third stopped work within 4 years.

14 July 2020
Unprompted review
Elvvs.dk logo

Reply from Elvvs.dk

Hey Juha.

Thanks for your review.

If you have a complaint about Nordtronic, you must create a complaint on our website under customer service. Then our warehouse will help you (O:

Med venlig hilsen

Michael Larsen
Elvvs.dk

Rated 1 out of 5 stars

Fraudulent, DO NOT ORDER WITH THEM

We paid 32,200 DKK upfront, and after 12 weeks we still have no goods, no refund and Netsalg EL VVS still refuse to supply the goods or refund. They apparently released our order from our warehouse to a man that turned up asking for a pallet to England. No proof of collection, no goods, no refund. Completely unreasonable in every single way, avoid at all any cost! FRAUDULENT SUPPLIER

Vi betalte 32.200 DKK på forhånd, og efter 12 uger har vi stadig ingen varer, ingen refusion og Netsalg EL VVS nægter stadig at levere varerne eller tilbagebetale. De frigav tilsyneladende vores ordre fra vores lager til en mand, der dukkede op for at bede om en palle til England. Intet bevis for indsamling, ingen varer, ingen refusion. Helt urimelig på hver enkelt måde, undgå for enhver pris! FRAUDULENT LEVERANDØR

8 July 2020
Unprompted review
Elvvs.dk logo

Reply from Elvvs.dk

Hej Gavin.

Tak for din anmeldelse, som er fuldstændig uforstående overfor.

I har selv booket et fragtfirma til at hente jeres ordre på vores lager. Jeres fragtfirma har afhentet jeres ordre på vores lager.

Det er selvfølgelig meget beklageligt hvis fragtfirmaet har smidt pallen væk, men da i selv har booket fragtfirmaet, kan vi desværre ikke hjælpe med at efterlyse jeres palle.

Vi er selvfølgelig kede af det på jeres vegne, men jeg må understrege, at i selv har booket afhentning af jeres ordre og derfor er i også selv ansvarlige for transportskader mm.

Vi håber det lykkes jeres fragtfirma og finde pallen.

Med venlig hilsen

Nicki Østergaard
Elvvs.dk

Rated 5 out of 5 stars

Ewald Freese

18 March 2020
Unprompted review
Elvvs.dk logo

Reply from Elvvs.dk

Hej Ewald

Tak for din fine anmeldelse :-)

Den sætter vi stor pris på.

Håber vi kan hjælpe en anden gang.

Med venlig hilsen

Michael Larsen
Elvvs.dk

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