Elise Store Reviews 

Don't buy from this store they are closing for a reason. I bought a coat from them and it is horrible, its like it came from Walmart except for the price. This is the email they sent me. I emailed them back 4 times, they fell off the face of the earth, never heard a word from them. Now I'm stuck with a cheap coat that I hate and I can't do a thing about it. Dear Bernice,
There email to me
Thank you so much for reaching out—we truly value your feedback and want to make this right for you.
We’re sorry to hear the item didn’t quite match your expectations. Since our warehouse is located overseas, and as outlined in our terms, return shipping is typically covered by the customer, we’d love to offer you two hassle-free, customer-friendly alternatives—no return needed:
🔁 Option 1: 25% refund. Keep the item and enjoy an immediate 25% refund directly to your original payment method. Perfect if you’d still like to give it a try or gift it!
🎁 Option 2: 100% store credit. Receive full store credit for the purchase amount. Use it anytime toward something you’ll absolutely love from our collection.
Whichever you choose, we’ll process it swiftly and with care—just let us know your preference.
We’re here to ensure you have a wonderful experience with us, and we’d be delighted to help you find your perfect piece next time.

Warmest regards,

Victoria & Elise

I ordered their Ruffle Tiered Maxi Dress (Order #1807) and what arrived was a total scam. It was advertised with delicate spaghetti straps and a specific back cut, but the dress I got had thick, ugly straps and the material was completely cheap and wrong. Major misrepresentation.
​When I complained, they refused to honor my rights under the Australian Consumer Law (ACL). They tried to make me pay for expensive return shipping to their factory in China for their faulty product (which is illegal under the ACL for a major fault).
​Even worse, they offered a pathetic 15% refund to get me to "keep the item and save a trip to the post office." That's how much they value honesty and Australian consumer rights.
​Save your money and your legal hassle. Avoid this store. They don't sell what they advertise, and they won't follow the law when things go wrong.

I wouldn’t even give it one star! My parcel arrived dirty. Inside there was an ugly brown dress, poorly made and nothing like what I had ordered. I ordered a white dress with a fawn cardigan. No cardigan arrived and the dress was NOT white.
Don’t buy from this company

This is a scam, do not buy anything from this business. They are making out they are an Australian company but they are based out of China and they are using AI imaging for their clothing. The quality is completely crap

Product was awful and not what I ordered so I sent it back for a refund months ago but no refund to date even though I have proof that it was returned.

Nothing like what it looks like online. Poor quality, material. Horribly sizing- I got a M and it’s like an XL. Fabric feel cheap, plastic and like it was throw together in 1 minute

If I could put zero stars I would - complete scam from product to business. Not Australian despite appearing so. Images stolen of rip off products. “Embroided hoodie” was in fact printed rip off on awful plastic fabric - nothing like a hoodie as advertised. Attempted to return to refund on basis of falsely advertising “embroidery” - was advised product is correct and can return - to China. At half of the product cost for postage I’ll donate locally - they state after the return it will be donated but given it must also be as new, tags, no signs of wear I have no doubt they’ll on sell to some naive person for a ridiculous price. I often buy from Shein, Temu, Aliexpress and have no issues when I know what to expect but this is misleading and a scam. Website states company is REGISTERED in the Netherlands but products are shipped from and returned to China.

I ordered in July, only received 12th September... Tracking said it came from China - yet they advertise they are an Australian brand. The cut is terrible - two balloons off the hips with extreme tightness around the female area that it cuts me in two. Sewing string loose and visually and hanging out of seams in places. Will never wear this.

Should have researched! I usually do but I thought they were so cute. Well, buyer beware, they are not what you bought. Fabric is cheap. Pour stitching. The print is pour. Everything about the product is badly represented.
Still waiting for it all to arrive before trying to get a refund but I doubt I will be able to get one after reading all the bad reviews. UGGG.

Poor quality shoe that looked much better online - looked to have a sturdy clasp but in reality it’s just a piece of white elastic. Super tacky.

I should've searched for reviews before the purchase because I absolutely agree with the others here...scam is exactly how I felt. They bait and switch you, have hidden undisclosed fees and do not refund you in full when you're dissatisfied and return the items. Who keeps a percentage as administrative fee for a return? Everything about this is scam. It's unheard of what I experienced with them. Incredulous. Never use them, they should be reported and closed for deceptive practices.

Shoes VERY POOR QUALITY!! Did not quite resemble the advertised article and terrible fit. Returned the very next day to somewhere in Albania, at vast expense. Took many emails, weeks and patience to get a refund - like drawing hen's teeth but persistence paid off eventually! DO NOT BUY FROM THIS COMPANY.

If I could rate 0 I would.
100% scam
Everything is very cheap and horribly made will all be going in the bin

If only there was an option to score 0 stars... There's clearly a reason why Elise-Mimosa are closing their doors - because EVERYTHING from the DREADFUL QUYALTIY of their clothing, LACK of TIMELINESS with shipping and POOR CUSTOMER SERVICE is disgusting. The only things they excel at is deceitfulness and taking your money. I wish I'd done a more thorough review before buying, but it was too late and there was no way to cancel or get my money back. Oh well, I guess I can wear my expensive rags for gardening or washing the car...

Only because I can't score a 0. Should have been more thorough in checking reviews - I tried to cancel the order even before it was sent be but got the runaround and was told I could just return if after delivery. Finally received item, wrong size , shit quality and not as advertise, again requested return details to receive a refund. Get an email stating they are sorry blah, blah and have send another replacement item due to size issue - another email sent to request a refund not a replacement... Multiple email followed until finally I get return approved and return address - to "Albania"!! As per another review here delivery cost exceeds $60 AUD and ensure it is not worth returning the product. Not sure what happened to the replacement item they supposedly sent but it show their products have no worth if they are send 2 to save refunding 1. This is just a scam to send crap products, sold at quality item prices with a BS return policy so they never need to refund. DO NOT SHOP HERE!!! Also Shopify is no good as a contact to report SCAM sites either.

Paid an amount that would have expected quality from… 2 pairs of shoes for over $150… would have had better quality fromSHEIN… what a shame! I was an idiot!

Absolute scam. The products look nothing like what’s advertised on their website — cheap quality and totally misleading. To make it worse, they expect you to spend over $60 returning the item, and then provide a dodgy return address so the parcel gets lost. It’s clear they profit off returns just to resell the same junk. Total robbery. Avoid at all costs.

DO NOT USE ELLIS MELBOURNE
Still waiting on my order, no phone number provided, barely respond to emails. Do not use as they take your money and never provide you with the items. Wish I looked into it more

DO NOT USE !!!!
this is a fraudulent site stating they are from melbourne. Australia.
The products are poor quality, nothing like what was advertised and when tracking was provided for a return they conveniently lost it after 2 months. No money back.
Don’t waste your money.

Fraudulent site not based in Dublin but China.do not use products are cheap rubbish