E Liquid Flavour Concentrates UK Reviews 113

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

Absolutely love this company, very helpful customer service very quick delivery and their own brand vape juices are amazing,especially the wham bar and cherry berry. I would never use another company.... See more

Company replied

Rated 5 out of 5 stars

I have been using this company for years, obsene range of flavours, always deliver very quickly, great prices. Big thumbs up.

Company replied

Rated 3 out of 5 stars

Great shop brilliant offers & good eliquid. Sadly I'm struggling to recover my account or re-register I try the forgotten password button & it doesn't work I try re-registering & I get a google... See more

Rated 5 out of 5 stars

I'm changing my review to five stars. Even after all my frustrations and multiple emails, they still responded in a reasonable time and shipped my package without issue. They got it here fast,too. Les... See more

Company details

  1. Vaporizer Store

Information provided by various external sources

ELFC was founded to provide DIY vapers with a convenient and easy to use online shop supplying high quality flavour concentrates from some of the best e-liquid producers and flavour houses in the world.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

113 reviews

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Rated 5 out of 5 stars

Big thumbs up

I have been using this company for years, obsene range of flavours, always deliver very quickly, great prices. Big thumbs up.

7 November 2025
Unprompted review
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Reply from E Liquid Flavour Concentrates UK

Thank you for the kind review Carl. All feedback is much appreciated and we're glad that you're happy with our service.

AB

Rated 5 out of 5 stars

Absolutely love this company

Absolutely love this company, very helpful customer service very quick delivery and their own brand vape juices are amazing,especially the wham bar and cherry berry. I would never use another company. ELFC you are the GOAT!

27 October 2025
Unprompted review
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Reply from E Liquid Flavour Concentrates UK

Thank you for the kind review Andy. We're happy that you like the products and very much appreciate the feedback.

AB

Rated 4 out of 5 stars

Wide range of flavours

Wide range of flavours, some a bit overpriced but generally good value. I would like the delivery speed to be more consistent... it varies between next day and next week.

12 July 2025
Unprompted review
Rated 5 out of 5 stars

Quick Delivery!

Ordered 4 items on sale (after the 2pm cutoff) arrived 2 days later well packed!

Went for 2 flavour profiles I sometimes struggle with, a Custard & a Mango, both smell like I should enjoy them!

Gonna mix them all up now, will update if I have any issues (doubt i will!)

6 March 2025
Unprompted review
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Reply from E Liquid Flavour Concentrates UK

Thank you for your kind review. We appreciate your feedback and I'm glad to hear that you're happy with the service.

AB

Rated 4 out of 5 stars

Honestly the customer service…

Honestly the customer service experience can be improved but im satisfied with what i ordered, I'll be ordering more!

3 June 2024
Unprompted review
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Reply from E Liquid Flavour Concentrates UK

Hi Aes.

I'm glad to hear that you're happy with the products that you've received.

Would you be able to provide more details about the customer service? You can contact us directly about that if you'd prefer.

We're always trying to improve our products and service, so we really appreciate you leaving a review.

AB

Rated 1 out of 5 stars

Tank-Crackers and Poor Customer Service

I recently tried the Holiday and Anarchy e-liquids from the Punk Juice line, and within a day, my tank was completely ruined, covered in white web-like cracks. These e-liquids weren't advertised as potential tank-crackers on the website, despite containing menthol and citrus, which can sometimes cause such damage. Had I known, I would have chosen different flavors or used a stainless steel or Pyrex tank.

I contacted customer service to report the issue, hoping for a resolution or compensation. However, they dismissed my concerns, claiming their e-liquids don't contain ingredients that could damage plastic tanks, despite clear evidence and similar reports from other customers. Their response was dismissive and unhelpful.

Additionally, I left a review on their website to warn other customers, but it never appeared, making me question the authenticity of the positive comments on their site.

Overall, I am extremely disappointed with both the product and the customer service. I will not be purchasing from them again and advise others to be cautious.

6 May 2024
Unprompted review
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Reply from E Liquid Flavour Concentrates UK

Hi Andrea.

These liquids have been tested in plastic tanks/pods and have not caused an issue.

We stock hundreds of flavours from different suppliers, and cannot test all of them in plastic pods/tanks.

Strong citrus and menthol flavourings can damage plastics, but these flavours don't contain those ingredients in such quantities to cause this.

If a supplier does inform us about their flavourings causing damage to plastics, we do list that in the product description.


AB

Rated 2 out of 5 stars

Not that interested on their customers

Wow, have spent £100s over the las year with this company and on last order I had a dodgy liquid that completely ruined my tank seals. I asked if I could have a refund for that one (probably £10 worth) but they just said no one else has had any problems with it and they can’t refund under those circumstances. Business sense? For the sake of offering a refund or even a voucher for next order they prefer to part ways with a customer. I’m very surprised but guess I will now deal with other companies. Liquids and deliveries have been good, apart from that one. But I can’t deal with a company that won’t trust their clients on a minor thing like that. I’ll close the door on they way out. Thanks

3 October 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely love this company

Absolutely love this company, really easy to deal with, great prices rarely any issues and where there is an issue it's resolved very quickly. Can't rate high enough thanks for many years of great service.

23 September 2023
Unprompted review
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Reply from E Liquid Flavour Concentrates UK

Thank you very much for the kind review Joshua. We really appreciate all customer feedback.

Rated 5 out of 5 stars

The best company by far had exactly…

The best company by far had exactly what i was looking for , the prices are very good and the selection of longfills is absolutely amazing orderd sunday night came tuesday which is very fair as the deadline is before 2pm . For anyone looking to order i would highly recommend it, just so you know you do not get an email confirmation of your order so please be aware but you do get delivery confirmation from the courier which is great iff i could give 10 stars really i would this company is exceptional

12 September 2023
Unprompted review
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Reply from E Liquid Flavour Concentrates UK

Thank you for the kind review Brad. All feedback is much appreciated.

Rated 5 out of 5 stars

Fantastic ejuice selection and ordering

I have ordered from ELFC 4 times now and they're prices are excellent and ordering is really easy. I have ordered the same concentrate every time Nasty Juice Slow Blow and the ready made Pg/VG base mix, but I have looked at the vast selection of ejuice and it is second to none, no doubt in my mind that no other company comes close to this one. Delivery has always been next day, or if I have missed the deadline time it has always arrived the day after. Well packaged and secured. In my opinion if you are looking for a company that can deliver an excellent all round experience then look no further.

28 August 2023
Unprompted review
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Reply from E Liquid Flavour Concentrates UK

Thanks you for the kind review Darren. All feedback is very much appreciated.

Rated 5 out of 5 stars

Easy 5 stars every order

Another order received next working day using the longfill special offer this time.

Easy 5 stars every order so far & amazing service as always guys.

Many thanks

1 August 2023
Unprompted review
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Reply from E Liquid Flavour Concentrates UK

Thank you for the kind review Mark.

Rated 5 out of 5 stars

Best E Liquid shop in my experiece.

Incridible selection and very fast shipping, everything was packaged neatly and securely.
Website could use a little work, i would love to sort by average reviews and popularity.

3 August 2023
Unprompted review
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Reply from E Liquid Flavour Concentrates UK

Thank you for your kind review Stig. We are currently working on a new website that will have more navigation features. This should be live before the end of the year.

Rated 5 out of 5 stars

Used elfc a few times and only have…

Used elfc a few times and only have positive things to say. Huge range of longfills and other diy items. Good price for vaping needs and pocket friendly. Always received my parcel next day and nicely packaged.

21 July 2023
Unprompted review
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Reply from E Liquid Flavour Concentrates UK

Thank you Marie. Your kind review is much appreciated.

Rated 5 out of 5 stars

I don't understand the negative…

I don't understand the negative reviews, elfc are amazing! Great value, great juice and always amazing service 10/10 :)

8 April 2023
Unprompted review
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Reply from E Liquid Flavour Concentrates UK

Thank you James

Rated 1 out of 5 stars

Failed delivery now I have to fight to…

Failed delivery now I have to fight to get my money back. Again. Avoid at all costs. When I got the delivery time I turn up at the delivery address and waited with the lady who I had asked to take the delivery as I was not sure if I was going to be at home. No one turned up but after checking the tracker they said they had handed the parcel to me. I would like to see the proof of that. I doubt it very much .. been down this road before. that law states it down to the company you ordered from to ensure you get your good and not the delivery people. They will try to deny it .. with out proof of a photo of me holding the package they now owe me money.. Will not be using this site any more. Once i get my money back .. Where is the proof of delivery??????

If your item just doesn't turn up then the retailer is in breach of its contract with you, and your consumer rights take effect.

I entered a contract with you not DPD. You where in breach on contract.

E Liquid Flavour Concentrates UK+ Courier Service equaled a bad experience for me.

How unfair would it have been on me of the parcel just vanished? I enter into a contract with you. Not DPD

30 March 2023
Unprompted review
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Reply from E Liquid Flavour Concentrates UK

I'm sorry you had a bad experience with the delivery.

You selected next working day delivery and that's what we provided, albeit the delivery was later in the day than it should have been.

I feel that this TrustPilot review is unfair. We dispatched the goods in good time and delivered on our terms of service.

It's DPD who has let you down in terms of delivery which is beyond our control. We cannot compensate for drivers being late.

Or delivery success rate with DPD is over 98%, however delays do happen from time to time.


AB
Business Owner

Rated 1 out of 5 stars

Good liquid, poor service.

Liquids range is good but I just have to give this company a 1 star because every time I have ordered (more than 20 times) with next day delivery it has never come the next day. When I email them about this they just say the same generic stuff and have NEVER ONCE offered me even a coupon or my deliver money back or anything at all! If I pay £3.50 for next day delivery I expect next day delivery!!!

14 March 2023
Unprompted review
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Reply from E Liquid Flavour Concentrates UK

Hi Caleb. The cut off for same day dispatch is 2pm. This is clearly stated on our website. If you order after this time your order will be dispatched the following working day. We ship all UK orders on next working day services and have a next day delivery success rate of over 99%.

Rated 1 out of 5 stars

cowboy outfit avoid

on the 09/03/23 i placed an order & today the 10/03/23
i get an email saying been shipped yay, normally within a couple of hours you get a message with tracking number ie in my case DPD but oh no not a sign of tracking number, so i emailed this company who told me get in touch & we will give you the tracking never happen what a surprise, know this parcel is suppose to arrive by the 13/03/23 but with no tracking & arranging for parcel to be be click & collect as i have to work, this is my first & last order with these fools & never come across a buisness like it in 10 years of vaping AVOID....

10 March 2023
Unprompted review
E Liquid Flavour Concentrates UK logo

Reply from E Liquid Flavour Concentrates UK

Hi Mike. We dispatched your order the day after it was placed as per our delivery policy. You contacted us out of hours for tracking information and then got cross when we didn't reply. We don't work 24 hours a day and we replied to your message with the information the next working day. This week marks our 5th year in business and we have many happy customers as you can see from our reviews here, on Facebook and Google. Calling us cowboys simply because we didn't send you a tracking number out of hours is ridiculous quite frankly.

Rated 5 out of 5 stars

The best Eliquid company

These guys are probably the best company I have used for concentrates. Havnt had a bad flavour from them and have been using them for years. Orders are usually spot on and posted very quickly. Any issues are delt with promptly, the customer service is amazing. As close to perfect as you can get.

1 February 2023
Unprompted review

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