My wife and I booked a transfer from Cairo airport to the Sofitel El Gezirah through elifelimo. Booking was simple and reasonably priced online in advance. Our flight was delayed by an hour. Our d... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Used elife for return airport transfer in sharm el sheikh. Communication from drivers both ways were impeccable. Updated with photos as to there location to make it all so stress free. Cars clean, d... See more
Company replied
We were contacted 24 hours before to confirm booking. Driver ( Ramon) sent WhatsApp with all details and his car details making it easy to contact him. He messaged when arrived to pick up ( ahead of... See more
Company replied
I have used Elife several times now between Side and Antalya Airport, Turkey. They are always on time, friendly drivers and clean, comfortable vehicles. I booked them this week and was very stressed w... See more
Company replied
Company details
Written by the company
Elife is a global private transportation company, covering thousands of cities and airports in 150 countries. We offer different vehicle alternatives for individual and group transportation: from sedan to coach bus, with professional drivers and 24/7 customer service.
Contact info
533 Airport Blvd, STE 355, 94010, Burlingame, United States
- +1 8008144204
- booking@elifelimo.com
- www.elifelimo.com
4.5
Excellent
9K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Welcoming team all smoking at the time…
Welcoming team all smoking at the time I arrived to the meeting point. No one waiting near the meeting point. When I stayed for longer time waiting then they came with their cigarettes in hand to check my name and destination. Driver came late and driving very slow towards my destination even if there was no traffic.
2 December 2025
Reply from Elife
"Dear Guest,
Thank you for reaching us. We are so sorry to hear that you had an uncomfortable experience and guest satisfactory is always our top concern. we will investigate this case and provide further feedback, please contact the booking platform to resolve the dispute
thank you"
I paid more for a 7 seater van but got…
I paid more for a 7 seater van but got a small car. I first reserved a small car but had to cancel it due to the reason that I had kept receiving notifications about not enough cargo space even though there were only three people in my family. Can you pay me back the difference between the small car and the big van?
30 November 2025
Reply from Elife
Dear client,
We sincerely apologize for the inconvenience you experienced during your trip. After conducting a thorough review, we have confirmed that the vehicle assigned to you—a Toyota Prius Plus—matches the MPV4 vehicle category specified in your original booking. Please note that your order indicates "MPV4" as the vehicle type, rather than a general "7-seater" classification.
Ensuring passenger satisfaction remains our highest priority. To resolve any booking-related discrepancies or concerns, we kindly ask that you reach out to your booking platform directly, as they are best positioned to assist with order-specific disputes.
Thank you for your understanding and cooperation.
The driver was on time,it was easy to…
The driver was on time,it was easy to meet.
Driving is comfortable.
2 December 2025
Reply from Elife
Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards
Tina was very kind angreat server by klook and tina the driver d very…
Tina was very kind and very professional. Safe driver was there on the dot of our arrival..excellent service
29 November 2025
Reply from Elife
Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards
Very happy with our pick up from the…
Very happy with our pick up from the airport. They had a sign with our name which we spotted right away. They took our bags and brought us right to our driver. It was less than 10 minutes from the time we picked up our luggage until we were in the car and on our way to our hotel. I would definitely recommend them.
25 November 2025
Reply from Elife
Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards
Reply from Elife
Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards
There was absolutely no one waiting for…
There was absolutely no one waiting for me at the airport.
1 December 2025
Reply from Elife
Dear guest，sorry to hear this，i suggest you to contact the booking platform ,thank you
Reply from Elife
Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards
Brilliant service
Brilliant service, driver arrived early and told us to take our time. Car was clean and comfortable and we would recommend.
1 December 2025
Reply from Elife
Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards
Driver was early
Driver was early, polite and professional. The local manager was also helpful with the earlier pickup'
30 November 2025
Reply from Elife
Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards
Reply from Elife
Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards
Reply from Elife
Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards
Everything went to plan
Everything went to plan - good communications and the driver Imad was very helpful and friendly
29 November 2025
Reply from Elife
Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards
He was very kind of me, and good conversation
He was a very kind driver and good conversation with me.
1 December 2025
Reply from Elife
Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards
Driver is very patient with us even…
Driver is very patient with us even though our flight has been delayed for two hours. I really recommend this driver and company to everyone else.
1 December 2025
Reply from Elife
Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards
First Experience
The driver didn’t inform us about the pickup location. During the trip, the driver was not very friendly toward us and just stayed quiet, focusing on driving the car. The only positive thing about the driver is that his driving was comfortable and safe.
1 December 2025
Reply from Elife
Dear Passenger,
Thank you for taking the time to share your feedback with us. Following our review, we would like to clarify the situation based on the information available.
The driver contacted you in advance to confirm the details . Upon your arrival, you responded to the driver's message, and he subsequently informed you of the designated meeting point. Regarding your comment about the driver not engaging in conversation during the journey, please understand that drivers are encouraged to remain focused on the road to ensure the safety of all passengers. We appreciate your understanding in this regard.
We value your feedback as it helps us continue to improve our service. If you have any further questions or concerns, please do not hesitate to reach out to us directly.
Thank you for your understanding and cooperation.
Nice and good taxi driver
Very nice taxi driver and easy to find the sign with my name
1 December 2025
Reply from Elife
Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards
Reply from Elife
Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards
my driver knows their route and the car…
my driver knows their route and the car is clean.
1 December 2025
Reply from Elife
Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards
The driver came to pick us up a bit…
The driver came to pick us up a bit early, and he was so helpful with our belongings, and during the trip, we had a very good conversation.
29 November 2025
Reply from Elife
Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.