Elephant Estate Agents Bristol Reviews 

27
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Nick and his team couldn't have been more helpful in the our sale of our home. Being local to the area he knew exactly how to market the property and sell all the positive aspects about the area, incl... See more

Rated 5 out of 5 stars

The elephant team made the challenging emotional rollercoaster process of selling my daughter’s home so much easier. They always gave a helping hand, but were never pushy. There is a relaxed office... See more

Rated 5 out of 5 stars

Alec and his team at Elephant were very efficient and as first time buyers they were very supportive throughout the whole process. Buying in a chain was more complicated than predicted and we felt the... See more

Rated 5 out of 5 stars

We had a great experience selling our property with Elephant. It took a little longer than we hoped and the team were reassuring and helpful throughout. We used their staging recommendation for our... See more

Company details

  1. Real Estate Agency

Written by the company

After a decade of working in firms both large and small, international and independent; in property markets both tough and thriving; we had a clear vision of how estate agency should be done. In 2011 we were able to put this into practice when elephant was born. The elephant team strives to create an experience that we ourselves would want; to make the challenging process of buying and selling homes just that little bit easier. We have all bought, sold and renovated our own homes feeling every emotion along the way. We fully appreciate that buying a home is a carefully considered process which requires a helping hand and not one to push. With this in mind, we have taken great care to create a relaxed office environment so people will feel welcome and talk to us with ease. Time and time again, glowing feedback tells us that we stand out from the crowd. In a recent survey, our customers volunteered our top 3 traits as ‘friendly, approachable, and honest’. To add to this we are energetic, enthusiastic and we genuinely care about doing a good job for you.


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4.6

Excellent

TrustScore 4.5 out of 5

27 reviews

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4.6

All reviews

(27)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely brilliant team

Absolutely brilliant team. Efficient, patient, helpful & kindly, dealing with 1 anxious old lady! Its such a stressful business but Nick in bs7 office did everything he could to smooth & soothe to the end. Thankyou so much to all the team at Elephant. Great result. ❤️

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Truly fantastic estate agents

We sold our flat in Kingsdown, Bristol, through Elephant and we couldn't have been happier with our choice. Alec was our main point of contact throughout the process and he was brilliant. From the initial valuation, Alec's expert knowledge of the local market and wider industry was very clear. We were also very impressed by Alec's transparency in making sure we understood that many of Elephant's competitors would be cheaper.

Elephant were worth every penny! We got an offer for the asking price after two weeks on the market, which was around the timeframe that Alec expected. Alec was responsive, friendly and helpful throughout the sale process, and extremely proactive. We had some issues with solicitors elsewhere in the chain and Alec fought hard to get it sorted, and to keep us in the loop. When Alec took annual leave he was covered by Sam, who was just as brilliant - friendly, honest, proactive and communicative. The sale went through and Elephant were instrumental in making sure that it did.

We would recommend Elephant to anyone, 100%. Whenever we have to sell our new place we will be extremely lucky to find estate agents anywhere near as good as Elephant again! It was a pleasure to deal with people with real integrity. Heartfelt thanks to Alec, Sam, Matthew and the team!

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Best estate agents in Bristol

Elephant acted for us on our sale and purchase in Bishopston and they were absolutely amazing. It was a really long and tricky process, with various bumps along the way, but Alex and Dhani were so supportive, helpful and pragmatic. They really supported us and there were times we thought about giving up and I honestly think that if it hadn’t been for their unwavering support and unbiased advice, (especially Dhani as the agent on our sale), we would have.

We spent a long time in comms with Dhani as our sale took a year, and his knowledge and years of experience really shone through. He knows his stuff! It really felt like he had our backs at times, which is what we needed. Both him and Alex were friendly and warm, and always communicative.

In fact, everyone we spoke to at Elephant was super friendly and no matter who you spoke to, they’d be able to help or give you the update you needed. Their client service is second to none. Buying/selling a house is one of the most stressful things you can do and having the right agent can make the world of difference. I wouldn’t use any other estate agents in Bristol. Thank you!

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Support From Start to Finish

We recently sold our home on Ash Road with the help of Elephant. The sale wasn't completely straightforward, but Alex and the team were fantastic from start to finish.

Alex was always available when we needed him, kept us updated throughout, and worked incredibly hard behind the scenes to keep everything moving. You could tell he genuinely cared about getting the sale over the line and helping us move into our new home.

Although we didn't buy our onward property through Elephant, Alex was still incredibly helpful and supportive with that part of the process, often stepping in and helping where other agents didn't. He went above and beyond on numerous occasions, helping to navigate a tricky chain and resolve issues before they became bigger problems.

We're extremely grateful for all the support we received from Alex and the wider Elephant team and wouldn't hesitate to recommend them to anyone looking to buy or sell a property.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Elephant Estate Agents, Bristol (A* Service)

We engaged Elephant Estate Agents Bristol to handle the sale of our flat in Dec 2025 and they did a fantastic job.
Their marketing process is very slick and polished, they commissioned excellent photographs and put together a really smart prospectus. This developed a lot of interest very quickly and they worked diligently conducting viewings then swiftly securing a suitable offer from properly vetted, reliable buyers.
We were appointed a lead contact who proved invaluable to us, but in actual fact every rep we had cause to deal with impressed with the same level of considered, conscientious professionalism. This is clearly an ethos they have successfully cultivated to the benefit of the whole organisation. They respond to emails very quickly but will often call too and this is something we really appreciated. We found talking with them conversationally did a lot to engender confidence in us.
Another thing we really enjoyed was the sense that the whole office is familiar with your case and that they are working together to make a success of your sale, they clearly communicate effectively and work well as a team.
Furthermore, we felt they struck the perfect balance looking after our interests and advising us in such a way to nurture the interests of our buyers too. We really came to appreciate how important this diplomacy is, especially when managing some of the unquantifiable (and frustrating) aspects of being part of a chain.
Their skill for diplomacy and organisation really comes to the fore when dealing with the chain too. They are clearly well connected and highly regarded by other agents and conveyancers alike. They represented our needs perfectly and helped shape the timeline to achieve completion as expediently as could have been expected.
Finally, it's important to note that they are prepared to do so much more than simply market your property. They readily offered sage advice to help guide our purchasing decision making too which was so so valuable especially to a couple neither of whom are native to Bristol. They bring to bare considerable expertise when it comes to knowing the Bristol housing market.
We honestly can't recommend Elephant highly enough and actually it all really does matter because when you have the unfortunate experience of encountering bad agents (as I'm afraid we did with our sellers), well... it just really matters.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Alec and his team at Elephant were very…

Alec and his team at Elephant were very efficient and as first time buyers they were very supportive throughout the whole process. Buying in a chain was more complicated than predicted and we felt they handled the situation to the best of their ability. Would certainly work with them again.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Elephant Estate Agents

Sam, Alec and the team were brilliant, I was selling my Fathers flat in Bristol. I live in a different city. They went beyond my expectations of Estate Agents.
They built good relationships with purchasers and solicitors.
Sam went into flat to flush loos, run taps, oversee contractors, contacted various professionals, involved in administration of flat,

28 May 2026
Unprompted review
Rated 5 out of 5 stars

The best estate agents we could have asked for

Hands down the best estate agents in Bristol. Elephant worked on our recent sale and purchase. They helped us to navigate challenging situations, making the process as stress-free and and as smooth as possible. All staff are hard working, extremely friendly and supportive, but the most noticeable feature is their genuine honesty. We viewed 20 houses in Bristol, and it was always a relief when we viewed with Elephant - properties were appropriately priced, the team were knowledgeable about the house, and any known property-related issues were transparently presented up-front. In terms of our sale, Alec guided us to an appropriate asking price, meaning we had plenty of quick viewings and offers on day 1.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

I have bought and sold a good number of…

I have bought and sold a good number of houses over the years and Elephant is by far the best estate agent I have worked with. Alec and his team are excellent and offer a friendly, professional and proactive service. From start to finish the level of communication and the advice given made for a smooth and minimally stressful experience. I highly recommend Elephant.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Nick and his team were a dream to work with

Nick and his team couldn't have been more helpful in the our sale of our home. Being local to the area he knew exactly how to market the property and sell all the positive aspects about the area, including the fantastic schools. He helped us every step of the way, assured us with regular updates throughout the process and even helped explain any jargon. Will always recommend Elephant to and friends or family who are looking to buy or sell. Couldn't have been more happy with our experience.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

The elephant team made the challenging process of selling much easier


The elephant team made the challenging emotional rollercoaster process of selling my daughter’s home so much easier. They always gave a helping hand, but were never pushy. There is a relaxed office environment so that we always felt welcome and ant ease. Elephant is, in my opinion, by far the best estate agent in Bristol. They are definitely friendly, approachable, and honest, and genuinely kind and caring.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Couldn't ask for more!

Emily & the team at Elephant have been brilliant throughout our sale. Always available for questions and great communication. Highly recommended. We are repeat customers, we initially bought this property with Elephant too.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

We had a great experience selling our…

We had a great experience selling our property with Elephant. It took a little longer than we hoped and the team were reassuring and helpful throughout. We used their staging recommendation for our empty flat which worked out really well and their contacts with tradespeople when we needed to get quotes for our buyer. They took the stress out of quite a stressful time! Highly recommend.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

A person centred estate agency

Very professional estate agency that supported me throughout my (long) journey of buying a new home.
Every step was explained well and recommendations, support and encouragement provided when needed. I always felt in control of my decisions and choices which was important for me and never pressured.
Being able to buy a house is such a privilege, yet it can also be incredible stressful. Ben, in particular, made the whole experience much more manageable with his encouragement and availability.
The day I finally got the keys to my lovely new home was one of the happiest.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience selling with Elephant

We have just completed on selling our house in Bristol and would like to say a huge thank you to Ben Adams and the team at Elephant who have been brilliant throughout.

We went with Elephant after a recommendation and some not so great experience of other agents. Despite needing to market our property at a tricky time of year, shortly before Christmas, the team got the property onto the market quickly and viewings booked in. Ben's communication, professionalism, support and advice have all been excellent throughout and thanks to his help and negotiation skills we accepted an offer we were happy with early in January and completed in just over a couple of months.

Elephant absolutely stand out and deserve all the great reviews they get. They are honest, up front and trustworthy and they are genuinely lovely to work with. I only wish we had gone with them sooner. I would highly recommend going to them if you are looking to sell your house.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

We bought our house through Elephant and the service was fantastic, especially Morgan who managed the process smoothly with excellent communication to keep everything on track with great attention to detail. He was always a few steps ahead of us, managing communication between the various parties and ironing out potential issues before they became problems.

27 February 2025
Unprompted review
Rated 5 out of 5 stars

The most professional, caring & helpful Estate Agent ever.

If you are looking for a professional, caring, supportive Estate Agent who puts their clients at the centre of all they do, then choose Elephant. They are a great team, with a superb philosophy which means you know through the whole process, from the first visit to moving day, everything will be completed as they say it will. And there is more to praise and be grateful for! Their communication is amazing, from answering simple questions to explaining difficult processes, and is done in quick time and in a friendly manner. I was never left feeling it was too much trouble, in fact I felt the opposite.
A special thank you to Ben who definitely went that extra mile and was nothing at all like the pushy salesman I thought an Estate Agent would be. He couldn’t have been more honest, caring and professional.
I thoroughly recommend Ben and the team to anyone buying or selling in the Bristol Area. I score them 10/10, five stars all the way.

12 February 2025
Unprompted review

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