Element Vape Reviews 80,754

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the wide selection of products and the reasonable pricing, often noting that they find everything they need in one place. Many appreciate the detailed product review videos and associated item links on the website, which simplify the shopping process. People also highlight the quality of the products and the overall value offered. However, some customers expressed dissatisfaction with the shipping process, citing issues with specific couriers, slow delivery times, and a lack of tracking information. There were also occasional reports of receiving incorrect items or products that did not function as advertised, and some found the website to be slow or confusing at times.

What people talk about most

Product

Customers express satisfaction with the product selection and pricing. Many appreciate the wide variety of... See more

Order

Reviewers mention ambiguous feedback about order experiences. Many customers express frustration with delayed... See more

Delivery service

People report ambiguous experiences with delivery services. While some consumers praise the super fast... See more

Price

Users describe ambiguous interactions with price. Many customers appreciate the reasonable and fair pricing,... See more

Website

Clients share ambiguous opinions on the website. Some reviewers find the website easy to navigate, with... See more

Based on these reviews

Rated 4 out of 5 stars

Website can be a little slow but other than that no issues whatsoever. California laws make purchasing a little tricky, but overall Element gets you through the hurdles. Prices are reasonable and goo... See more

Rated 4 out of 5 stars

Only reason it isn't a five star experience, one of my gummy containers melted solid. But I understand that is more of a shipping and time of year thing. Product still gets the job done, I just pl... See more

Rated 4 out of 5 stars

I love ElementVape for its reasonable pricing, huge selection of juices and hardware, and for continuing to offer 'last year's edition' of many devices and their related accessories. I like... See more

Rated 5 out of 5 stars

I prefer shopping with Element over other sites. You make it so easy to get all of my vaping needs in 1 place. The selection is excellent, but your website features are what make you stand apart. I am... See more


Company details

  1. Food, Beverages & Tobacco

Written by the company

Established in 2013, Element Vape is a progressive retail establishment in the electronic cigarette industry based out of California. Shop the best deals on E-Liquids and learn about the latest hardware!

Element Vape - Online Vape Shop!

Written by the company

Huge Selection of Vape Hardwares & E-Liquid at Great Price!
ElementVape.com offers a wide array of the most popular brands - SMOK, Vaporesso, Geek Vape, VOOPOO, and Naked 100. With the industry growing and becoming more innovative, we have an unerring fascination for the newest technology and the latest products. Through continued partnership with major manufacturers, we are able to receive the best pricing available, creating an outlet of considerable savings for our customers with unbeatable prices and thousands of selection!
We're committed to our customers!
For any questions or concerns, please contact us at customerservice@elementvape.com or link below: https://www.elementvape.com/contact-us Our team will reply within 24 business hours!

Special Year-Round Offerings from Element Vape!

Free Shipping over $100 and 30-Day Warranty Policy!

Free Domestic U.S. Shipping on orders above $100! Earn 2% Reward on every purchase site-wide! For active coupons and special deals, view our Coupon Page: https://www.elementvape.com/coupons

Contact info

4.1

Great

TrustScore 4 out of 5

81K reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

I absolutely love the company and your…

I absolutely love the company and your products the prices are more than fair. As a military government logistics expert i have to say the shipping process you are using is a disaster. Nothing in this day and age takes 10 plus days to get anywhere. Also you are charging me $7.00 for signature service and guess what I just had a delivery the driver handed me the package I said don't i need to sign for it? And he said no not at all if you're not home we will just leave it at the door. So can you refund my 2 shipment signature fees just give me a credit on my account and look into alternative shipping like USPS. Thanks!

2 April 2026
Rated 5 out of 5 stars

Great selection

Great selection, fair prices (all things considered). It's been my go to vape retailer for a long time.

1 April 2026
Rated 5 out of 5 stars

I've ordered many times and over the…

I've ordered many times and over the years the ordering process on the website was always a little confusing, and ALWAYS slow. Sometimes I would get kicked out, and the order would be lost and I'd have to start all over again. But I must say, this recent order that I placed today went VERY smooth, and the time it took to add each item was much much faster! Keep doing what you're doing! <3

1 April 2026
Rated 4 out of 5 stars

Returning customer and Great products!…

The products are great and I've bought multiple vaporizers and fluid from y'all and everything is great, I'd give you 5 stars but how about some coupons or some kind of discounts for returning customers?

3 March 2026
Rated 5 out of 5 stars

I love Element Vape!

I love Element Vape!! It's the only online vape shop I'll use. Their shipping is super fast and I've never had an issue with my items. I order from Element Vape frequently and will continue to do so. Thank you for making me shopping for my vape needs simple and quick!

1 April 2026
Rated 5 out of 5 stars

Element vape got a customer outta me!

First time purchasing from Element vape was great. Both vapes I ordered got here quicker then expected! One of them didn't work, BUT customer service quickly answered me and corrected the issue with store credit. They did not have to do that being their policy has no returns on disposables, which both were. Anyway, I've already re-ordered and will be going through Element vape for all my puffing needs!

1 April 2026
Rated 2 out of 5 stars

I ordered a SMOK Novo6 because my NovoX…

I ordered a SMOK Novo6 because my NovoX is old and I needed an upgrade. It arrived today and is DEFECTIVE! There is no way to call you guys for support which pisses me off and now I’m waiting for an email back. I ordered a second one because like I said my current device is old and I don’t want to wait for resolution on the defective one I was sent. I just pray it works. I’m really upset. I’m disabled and I care for someone with a brain injury so I don’t need this kind of nonsense. I wouldn’t be so annoyed if there were an actual customer service phone number. Very frustrating and disappointing.

1 April 2026
Rated 4 out of 5 stars

Your website sucks between the cookies…

Your website sucks between the cookies pop-up that block over a quarter of the screen and the pop-up Your cart is empty again blocking over a quarter of the screen makes it hard to shop for products with less than half the screen to shop for product. Very annoying.

1 April 2026

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