Egypt Escapes Reviews 

When I phoned Egypt Escapes I spoke with James Clark. Throughout the booking process James was polite and informative. He was happy to re-quote several times in order to tailor the holiday to our requirements. When we finally decided upon the details of our holiday, he arranged for the deposit to be paid as per our request. James was always available to answer our queries and is obviously a very experienced travel advisor.

Susan Wilson of Egypt Escapes, is without a doubt the best travel agent we have ever had the pleasure of dealing with. She is knowledgeable, polite, friendly and funny - not to mention her endless patience with us elderly patrons. She answers her phone most promptly and if necessary, returns calls without fail. I/we cannot rate this lady highly enough. 20 cruises and unmistakably top of the tree, is our Susan!

I have recently booked a Nile cruise holiday with Egypt Escapes. The process seemed easy enough and was made easier by Susan my holiday rep. If I have needed to call her over anything she has always been available and has booked a call with me prior to my holiday to complete all the checking in procedures. A very good service so far. I will write another review on my return.

Excellent service.It is my second booking with Egypt Escape and I am pleased that it was just as easy before. James Clark was reassuring and efficient.
Thank you very much,we are looking forward to our trip in 2027

Very professional service, received by James Clark at Egyptian Escapes and very knowledge, I was very happy throughout the process in booking our holiday with the level of detail that we required, and look forward to dealing with him again in book future holidays
Very happy customer

Very Professional level of service. All booked now.
Thank you James Clark!

James Clark identified our holiday requirements and tailor made a package to suit us. He was very patient with our numerous questions and put us at ease with our concerns

James Clark gave me support when I needed it and sought to solve my issues as expediently as possible

Great value, patient support from James and straightforward booking process. All things you want when booking a holiday

James was very professional but never pushy through the whole process, giving lots of options and helping me pick the best deal for me

As we are sat here in Germany on our way back home after our second trip to Egypt with Egypt Escspes, we are sad.
Just this morning we sat on the (very) sunny sundeck and soaked up the last of the rays while very sadly saying goodbye to our Sun International excursion group, that were departing onwards to differing new ventures, or, home. Our travelling companions, that had by now become good friends, were catching different flights, going to the Red Sea to relax, staying in Luxor for a night extra (or two, or three!), heading off to Cairo to see the Pyramids, a plethora of options were available.
Numbers were exchanged, group photos were taken, a couple of final stories told and even a few tears shed as we hugged and shook hands goodbye. Thanks for a wonderful time with a wonderful group and we hope to see you all again…x

Hurghada, landing after 21:00 hrs, our luggage never arrived as expected. We spent the next two days contacting airline and travel reps, buying clothing, toiletries and sundries.
12th November, following our evening meal, I did not feel well. I went to bed, with a high temperature, and diarrhea. After a terrible night, we called a doctor. He assessed and started IV fluids treatment. I isolated myself in my room for three days.
I was unable to eat much or drink any alcohol for the rest of our holiday. We were unable to visit the sights we came to see, Cairo, Pyramids, safaris and dolphin trips.
After an early morning start, and several hour trip across Egypt, we were dropped at the port and informed that the ship we had booked was not available and an alternative ship, which was termed an upgrade was waiting for us.
The ship was way past its prime, wore out upholstery, carpets, curtains etc. Looking dated, smelling of moth balling and the carpets showing sighs of black mold.
A check on your website described The ship, as elegantly designed to... a high finish & homed in Luxor Port. A swimming pool, Jacuzzi, (not working) gym area (didn't exist) Relax with a book in our reading lounge or during a billiard’s game (didn't exist).
Following a welcome introduction, we were assigned our rooms. The rooms amenities TV, fridge, a safe and AC/heating either did not work or were inadequate. Unfortunately, it was the bathroom which cause the most upset. Dirty toilets, baths and sinks. Opened pipe work. Broken tiles and poor unfinished trims and edging. This was unhygienic at best.
These failures were bought to the attention of the ship staff, who were either guarded in their reply or told us it was not possible to change rooms.
My wife suffered diarrhea and needed to isolate, for three days. Six out of fourteen of our group also required self-seclusion due to diarrhea and other condition. Not only suffering this ailment but forcing them to miss activities, excursions, food and drink and the delights of Egypt.
It was reasonably foreseeable, that putting an aging group of customer many of whom have underlying health and physical conditions at risk of illness or worse.
Egypt Escapes have contacted the supplier who claim despite documents from the hotel doctor and pictures of the ship, deny any responsibility, asking their supplies to investigate.

Never having booked a holiday on my own, I felt the task was onerous. The agent helped me through the whole process, getting me the best prices and talking me through each step.
Previously I have holidayed with Egypt Escapes and would highly recommend them. Nothing has been too much trouble.

James Clark (our travel advisor) was extremely patient and listened to our requests; there were lots of questions and amendments involved whilst we found the best deal and dates for our trip. We asked a lot of him; he called when he said he would and proved reliable and competent. He was able to explain the pricing and had a good grasp of how to put together a customer focused package. I felt we were in good hands.
Would recommend.

James was great a putting a package together that met our requirements

Very helpful and responsive team, particular thanks to James for his help.

james clark talked me through the hole holiday made me feel at ease thanks James

James clark has been so helpful in organising our holiday. He listened to what we wanted to do and did his best to accommodate us.

Our holiday advisor James Clark was very helpful and knowledgeable. Once booked the administration was very quick and easy to follow.

Serah has a lovely, warm, and receptive personality. She couldn't be nicer and her English is excellent. It was truly a great pleasure working with her and she really made this trip happen for us. We have every confidence in her. She is extremly professional, knowledgable and patient about all aspects. It couldn't have been a better experience.