Very good communication.. Very good advice given. Very good fast delivery. Very good product. Very good instructions. That’s 5 Very Goods
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This is a present for a friend of mine so hasn’t been used as yet. However last year 1 bought 3 for xmas presents. Very good quality items, fun to do, maybe outdoors, and a brilliant keepsake. De... See more
Company replied
These have been bought as Gifts for Christmas.... From the time I ordered to delivery was very quick and easy . The box it came in was damaged, though it did not effect the products inside which I... See more
Company replied
Omg this product is a must ❤️ Me and my daughter did it and were amazed with the outcome and it will last a lifetime 💖 If I could give 10 stars I would you will not be disappointed 😊 I poste... See more
Company replied
Company details
Written by the company
Create beautiful handhold sculptures in under an hour with The Edinburgh Casting Studio's world famous hand moulding kits. Our tried and tested kits come with everything you need to make a lasting memory to cherish forever with the ones you love. Our little company truly believes that great customer service is just as important as the quality of our products so were incredibly proud to win the Customer Focus Award at The Institute of Customer Service's Customer Satisfaction Awards 2021.
Contact info
Unit 36 Brockley Cross Business Centre, 96 Endwell Road, SE4 2PD, London, United Kingdom
- 02070645177
- hello@edinburghcasting.com
- www.edinburghcasting.com
4.9
Excellent
529 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Casting kit
I received my purchase quickly however the box was not wrapped and it must have been dropped because it had mud on it. It was a present for someone so was a bit disappointed.
29 November 2023
Forever with me .
My Mum 92 and I 62 did a casting and we were both delighted with it . A lasting reminder that she will always be with me . I also brought the dome to keep the casting in and it holds pride of place in our home .
24 November 2023
Product presentation.
Haven't used yet so cannot comment of the product quality. It was purchased for a present and I was disappointed with the presentation of the product, a white plastic bucket in a brown postage box, no presentation packaging..
24 November 2023
Fabulous kits for Christmas presents!!
24 November 2023
Excellent service and prompt delivery
Excellent service and prompt delivery, not used cast as it's a Xmas gift for a family member.
23 November 2023
Easy to order and prompt delivery
Easy to order and prompt delivery , Hope instruction are in tube .
20 November 2023
Reply from The Edinburgh Casting Studio
Yes, they are! Thanks for the review and those lovely five stars :)
Bought as a Christmas present
Bought as a Christmas present so not able to give their reaction yet but the ordering & delivery were very good
20 November 2023
Reply from The Edinburgh Casting Studio
Thanks for letting us know it arrived safely - we hope the gift is well received :)
Over the moon with mine
Over the moon with mine
Easy step to step description how to do it
19 November 2023
Reply from The Edinburgh Casting Studio
We're over the moon to hear that! We'd love to see a photo! :)
Christmas present
My item was delivered very quickly. Many thanks for a wonderful Christmas present for my Daughter and her family 😁👍
18 November 2023
Reply from The Edinburgh Casting Studio
What a great gift idea - we hope it's well received! :)
Bought as Christmas gifts so can’t…
Bought as Christmas gifts so can’t comment on products yet but excellent service and quick postage, came well packaged too
17 November 2023
Reply from The Edinburgh Casting Studio
We're pleased to hear it arrived quickly and in good condition! We hope your thoughtful gifts are well received :)
Reply from The Edinburgh Casting Studio
We're so pleased to hear that. We'd love to see a photo!
Excellent service and super quick…
Excellent service and super quick delivery,highly recommend.Brillant service 👏
15 November 2023
Reply from The Edinburgh Casting Studio
Thanks for the lovely feedback - we're delighted to hear that :)
Easy website to order from
Easy website to order from, with no add ons.
Our casting set arrived within 4 days, & received by our Daughter in time for her birthday.
Thank you so much, we will be reordering again soon.
7 November 2023
Reply from The Edinburgh Casting Studio
That's great to hear. Thanks for taking the time to share your feedback :)
Easy to order and was delivered…
Easy to order and was delivered promptly all within 3 days of ordering
Brilliant product
3 November 2023
Reply from The Edinburgh Casting Studio
Thanks very much! We're delighted to hear that :)
Reply from The Edinburgh Casting Studio
That's great to hear! We'd love to see a photo of your cast :)
Service was very good but have not used…
Service was very good but have not used the item as it is a Christmas present.
24 October 2023
Reply from The Edinburgh Casting Studio
We hope it's well received. Thanks for taking the time to feed back.
Really easy to order and delivery was…
Really easy to order and delivery was very quick
14 October 2023
Reply from The Edinburgh Casting Studio
Thanks for the lovely feedback!
Bought as a Christmas gift for our…
Bought as a Christmas gift for our family so yet to see, but delivery good
16 October 2023
Reply from The Edinburgh Casting Studio
We hope your thoughtful gift is well received :)
Very good experience
Was a very easy website to use, very prompt delivery. Haven't used them yet as bought for gifts but I'm sure it will be great.
16 October 2023
Reply from The Edinburgh Casting Studio
We hope your thoughtful gifts are well received!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.