Easy to connect with. Great selection of various Bibles. Even explaining font text size (8pt) & it's millimeter size comparison. Now I know font sizing which is crucial for those of poor sight. Over... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered a mug for my husband for Fathers Day which looked fine but leaked when used for the first time. A hairline crack could be seen after using hot water to make coffee. Contacted customer service... See more
Company replied
I had a problem with the delivery of my order, it disappeared into the ether known as In-Post. I contacted Eden, explaining the situation and they really went above and beyond by re-issuing my order,... See more
Company replied
When I go on the site and hope to find just the right book for a particular reason, then it is so easy to order thebook and know if it states a date for delivery then that is when it will arrive! If I... See more
Company replied
Company details
Written by the company
Eden.co.uk your one-stop-shop for Christian resources.
Contact info
United Kingdom
- www.eden.co.uk
4.8
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Eden.co.uk
Hi Brian
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Chad - Eden Customer Service Team
Reply from Eden.co.uk
Hi Claire
Thanks for your custom and your review.
We really appreciate your feedback.
Chad - Eden Customer Service Team
Reply from Eden.co.uk
Hi,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Christine - Eden Customer Service Team
Happy with my latest purchase as usual
Happy with my latest purchase as usual. Packaged well, delivered timely. Thank you. 🙏
16 July 2026
Reply from Eden.co.uk
Hi,,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Colin - Eden Customer Service Team
Great except using Yodel
I would have given this company 5 stars but using Yodel as a courier? No thanks, drop a star!
16 July 2026
Reply from Eden.co.uk
Hi Paul,
Thanks for your custom and your review.
We really appreciate your feedback.
Colin - Eden Customer Service Team
Reply from Eden.co.uk
Hi Jill
Thanks for your order and for leaving a review.
We’re sorry to hear to hear the your parcel has not arrived, Our records show it was sent on the 16th and delivered via a tracked courier service the very next day? We'll look into this and email you directly in the next 15 minutes
We really appreciate your feedback as it helps us improve.
Chad - Eden Customer Service Team
Very prompt delivery on my order and…
Very prompt delivery on my order and efficient delivery system used
15 July 2026
Reply from Eden.co.uk
Hi Evelyn
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Chad - Eden Customer Service Team
Lovely, but.....
Book looks lovely but very, very disappointed that the page about the rainbow only has 6 colours and not a proper rainbow (scientifically and from a Christian perspective). I therefore would not be able to recommend it to friends.
16 July 2026
Reply from Eden.co.uk
Dear Friend
Thanks for your custom and your review.
We really appreciate your feedback.
Sorry to hear that you are unhappy with the rainbow, we'll pass your thoughts on to the publisher.
Chad - Eden Customer Service Team
Easy to order
Easy to order. Prompt confirmation. Delivery time as was stated. All very satisfactory.
15 July 2026
Reply from Eden.co.uk
Hi Diana
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Chad - Eden Customer Service Team
Reply from Eden.co.uk
Hi Charlie,
Thanks for your custom and your review.
We really appreciate your feedback.
Colin - Eden Customer Service Team
I can find everything I need in one…
I can find everything I need in one place at reasonable prices as well. Deliveries are prompt and customer service advisors are really helpful.
15 July 2026
Reply from Eden.co.uk
Hi,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
The staff at Eden
The staff at Eden, were so helpful and friendly. There was a lovely lady, who advised me as to the best way for me to change my order when I had found a better item more suitable to my needs.
15 July 2026
Reply from Eden.co.uk
Hi Suzanne,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich- Eden Customer Service Team
Polite on the phone and phone answered…
Polite on the phone and phone answered promptly. Delivery speedy and book packed well.
16 July 2026
Reply from Eden.co.uk
Hi Mrs Swindall,
Thanks for your custom and your review.
We really appreciate your feedback.
Colin - Eden Customer Service Team
Trustworthy & Reliable
Eden Christian Co., Is my First Point of Contact when I need Christian supplies. Excellent selection including a Catholic branch . Very helpful when I have to contact by telephone. Would recommend.
15 July 2026
Reply from Eden.co.uk
Hi Beryl,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
The bottle was tiny!!
15 July 2026
Reply from Eden.co.uk
Hi Jennifer,
Thanks for your custom and your review.
We really appreciate your feedback.
Sorry to hear this product was smaller than anticipated, we'll look into this and email you directly in the next 30 minutes.
Colin - Eden Customer Service Team
Poor value for money
I thought the book (or rather booklet) was very over-priced and the delivery was slow.
N.B. I have since had a response from Eden and although my opinion of the product and delivery is unchanged, they have apologised, explained the reason for the high price, and refunded the postage costs. This response was swift and comprehensive. Thank you.
8 July 2026
Reply from Eden.co.uk
Hi Sarah,
Thanks for your custom and your review.
We really appreciate your feedback.
Sorry to hear that you are not happy with the My Heart Christ's Home Booklet, we'll look into this and email you directly in the next 15 minutes.
Chad - Eden Customer Service Team
Reply from Eden.co.uk
Hi Mrs Holgate,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi Miss Milne
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi Jessica,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi Faith
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Chad - Eden Customer Service Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.