Wendy the lovely lady running the Edan shop was super helpful and friendly, explained everything in simple terms that my mum will have no difficulty following. She also sorted the purchase of the mobi... See more
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Fantastic service in the Wakefield store and online. We purchased a 2-in-1 walker wheelchair and it is perfect! Would highly recommend Eden for quality and price.
Company replied
Gaby and Micah were fantastic at delivering the right information in a polite manor and lighthearted manor. Just the approach you need. We need more people like these guys working with us lot in chair... See more
Company replied
Excellent service from Wendy at the Wakefield branch. She was so helpful to us personally and also very knowledgeable with regard to products. Will definitely be visiting the store again.
Company replied
Company details
Written by the company
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
Westgate 25a, WF1 1JZ, Wakefield, England, United Kingdom
- 01924 566 439
4.9
Excellent
105 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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Made to feel welcome and sourced the…
Made to feel welcome and sourced the product quickly. Great service will call again.
17 February 2025
Unprompted review
Fantastic service
I had a slight problem with my scooter pulling to one side. I didn't know it but I had a puncture. I called the service department and they arranged for Andy to come out.
He rang me to tell me it was going to be a morning slot, which was fine. He rang me on the day to tell me he was on his way. He arrived when he said he would.
He explained the problem and my options and was very kind and patient with me. He fixed my scooter there and then. Made sure I was happy with it. Had a chat whilst he drank his coffee and after making sure everything was ok he left.
I paid him first of course.
Very nice kind young man. Very polite and I know he was just doing his job. But he did it well so I have no hesitation in recommending him.
Thank you
4 November 2024
Unprompted review
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