edel-optics.fi Reviews 257

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Avoid the company and don't waste your time. They are selling lot of items but you won't receive anything. No regrets just robot talk in your mail. After reading other feedbacks I was lucky it ened be... See more

Rated 3 out of 5 stars

Afterall I got my refund they promised. In the future I hope they will deserve customers faster and inform if handling time is longer than it should be.

Company replied

Rated 2 out of 5 stars

Fast delivery. The Red Bull Spect Pace glasses might be original, but the hard case is obviously not, as the glasses do not fit in, and there is Strellson logo on it. Also no reference card or cleanin... See more

Rated 5 out of 5 stars

Received today my order of Versace sunglasses and everything went well. Sunglasses are very high quality and delivery was very quick.

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2.5

Poor

TrustScore 2.5 out of 5

257 reviews

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Rated 1 out of 5 stars

Avoid the company

Avoid the company and don't waste your time. They are selling lot of items but you won't receive anything. No regrets just robot talk in your mail. After reading other feedbacks I was lucky it ened before it was too late.

8 June 2023
Unprompted review
Rated 2 out of 5 stars

It appears that Edel Optics is quite…

It appears that Edel Optics is quite reluctant when it comes to returns. In theor web pages there is clear statement about them handling returns during 30 day period and being responsible for costs, however practical instructions missing and high delay in tyeir reply from the customer when inquiring this. Eventually i managed to return the item, but the return process experience was not great.

4 August 2021
Rated 5 out of 5 stars

Versace sunglasses

Received today my order of Versace sunglasses and everything went well. Sunglasses are very high quality and delivery was very quick.

19 July 2021
Rated 2 out of 5 stars

Fast delivery, not OEM kit

Fast delivery. The Red Bull Spect Pace glasses might be original, but the hard case is obviously not, as the glasses do not fit in, and there is Strellson logo on it. Also no reference card or cleaning pouch were provided.

30 April 2020
Unprompted review

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