Ordered a pair of sunglasses and they were uneven unfortunately. They kindly offered to deliver another pair same model but the replacement was uneven as well! Wondering if they resent the same pair... See more
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See what reviewers are saying
Edel optics delivery partner failed to deliver my order, and the edel optics are refusing to refund me, despite it being nearly 30 days since I placed the order, and despite me expressing a wish to ca... See more
I'm very happy with my purchase. 1. Super fast shipping. 2. The price beats everyone! 3. Communication through email from purchase to delivery, this was really nice when your online shopping at this p... See more
I ordered Tom Ford FT1089 sunglasses and received a completely wrong case — way too small. After multiple emails explaining the issue, all they offered was: return everything and wait weeks f... See more
Company details
Written by the company
Established in Hamburg, Germany, in 2009, Edel-Optics serves customers in 120 countries worldwide via our online shop with 53 different country domains. Our range includes over 60,000 sunglasses and glasses models as well as contact lenses at incredibly low prices. If you have any questions, you are welcome to contact us - our international service team looks forward to assisting you!
Contact info
Nobistor 16, 22767, Hamburg, Germany
- +1 929-470-7868
- info@edel-optics.com
- www.edel-optics.com
Hasn’t replied to negative reviews
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best website ever
best website ever, fast shipping didn’t expect it to come today after 4 days of purchasing it. now i know where to find from now on, i’m going to be telling all my people to shop with you guys.
Thank you!
Love this company> Great Service
Was very pleased to find a model that…
Was very pleased to find a model that is no longer made. Shopping was easy, products showed measurements to accuracy, and photos too. Shopping was easy, checkout was easy and shipping was fast. Got exactly what I wanted and the glasses were in a protective case. Thank you.
Received wrong color /Wrong model Number/possible bait and switch
After reading the bad reviews ,i now feel ive fallen victim to.I ordered a Specific pair of gucci sunglasses ,the model number written on invoice and in email .But when I got my package I got the wrong color and model delivered to me.Almost like a bait and switch ,I tried sending an email but it tells me the edel optics email folder is full ..

Reply from edel-optics.com
I'm very happy with my purchase
I'm very happy with my purchase. 1. Super fast shipping. 2. The price beats everyone! 3. Communication through email from purchase to delivery, this was really nice when your online shopping at this price point. 4. Authentic, I looked up the model number, my Gucci shades checked out there, then did a full inspection with all inspection checkpoints, my Gucci sunglasses passed with flying colors. I'll definitely be purchasing from edel-optics.com again! Thank you!
Website Bad, Card Processing Worse, Product Great
Honestly the website is pretty bad, my credit card company thought it was fraud when I went to check out, and then the sunglasses showed up at my house from Hamburg, Germany in 2 days. So, I guess it’s fine, but they should really fix their sketchy website.
Great Experience
Easy order and saved $250 over the ones in the department store. Wearing them
3 days later and they were exactly as I expected. Great experience!
Still waiting for my delivery…
Still waiting for my delivery impossible to get in touch with. All I’ve had is an email confirming my order & nothing else. Started a dispute on PayPal

Reply from edel-optics.com
Givenchy mens sunglasses 7162 arrived…
Givenchy mens sunglasses 7162 arrived sooner than expected in mint condition with original Givenchy case and soft cloth, very nice sunglasses but still a bit pricy.
It is an incredibly responsible…
It is an incredibly responsible company, my package arrived 3 days later I ordered my product, I am very grateful for the responsibility..
Thanks
Painless transaction
Painless transaction. Good price. Arrived from Germany in a few days. Couldn’t ask for more.
customer service is not working
customer service is not working, I have called several times, I have required them to call me, send emails and no one responds.

Reply from edel-optics.com
The glasses I ordered where great and…
The glasses I ordered where great and the best price going.
I received them fast and free.
I am a buyer from Seattle
I am a buyer from Seattle, USA.
So first of all shipping was super fast, 3 days via UPS from Hamburg to Seattle. Extremely fast.
Then after, product is genuine and high quality.
I really recommend this seller for everybody.
Service was super fast customer service…
Service was super fast customer service was pretty cool
I have tried 5 times, order won't go through
I have tried 5 times to order glasses, but my order won't go through or the processing freezes. I'm paying by credit card, maybe that's the issue?
There is no place on the site to email customer service.
Great prices if you can actually get the items.
I give up.

Reply from edel-optics.com
Easy ordering and remarkably fast…
Easy ordering and remarkably fast delivery to the US.
Avoid...you have been warned!
I purchased from edel-optics and had to send back the glasses as they didn't look like advertised. Sent back using UPS and they received 5 days ago. So I've emailed them and tried to phone them twice but no one has replied. I'm now going back to paypal to force them to pay back my money! AVOID!!! at all costs.

Reply from edel-optics.com
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