eDecks Reviews 

7,910
TrustScore 4.5 out of 5

4.6

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Rated 2 out of 5 stars

We ordered an amount to make planters, but due to factory incident could no longer supply original wood, said could send different sized decking boards not as wide, but was told the meterage would be... See more

Rated 5 out of 5 stars

First time using Edecks good upfront sales advice and not pushy, easy ordering service, good communication regarding delivery. Goods just delivered, which I stated were not checked at the time... See more

Rated 5 out of 5 stars

It was a really brief experience, it has to be said: I purchased some goods online, then they were delivered. Short and sweet. Without doing the same with ten different companies I can't compare. But... See more

Rated 5 out of 5 stars

Only needed 4 deckboards to replace some cracked and broken ones. Spoke to Adam who was very knowledgeable and helpful... delivery within a week and the delivery driver very good too. Great service al... See more


Company details

  1. Garden Center
  2. Building Materials Store
  3. Garden Building Supplier

About eDecks

Written by the company

eDecks - A Dependable Family Business.

Established for over 35 years, our family business in Yorkshire is built on a foundation of core principles: supplying customers with:

  • Exactly what they want.
  • Delivered promptly.
  • At unbeatable prices.

Our exceptional team of staff has embraced these principles and is eager to demonstrate that our success in Yorkshire can be replicated across the entire UK. As one of the leading online suppliers of decking, timber, and roofing in the UK, we take pride in offering high-quality products at unbeatable prices. With nationwide delivery right to your doorstep, we make it convenient for customers all over the UK.

These core principles have been instilled within our excellent team of staff who are excited to prove that what we do in Yorkshire can also be done throughout the UK.

We pride ourselves on being one of the largest online decking, timber and roofing supplier in the UK by offering quality products at unbeatable prices and delivered direct to your door anywhere in the UK.

Our decking ranges:
Choose from Softwoods, beautiful hardwoods, or Our Exclusive 'Realgroove' TM Composite range. Discover the perfect decking solution for Long-lasting durability..
View our decking In addition to our own high-quality range of fence panels, posts, and accessories, we also stock an extensive selection of garden buildings; from gazebos and pergolas to garden bars, and storage solutions for bins and logs. Our inventory further extends to a wide variety of building materials including bricks, blocks, sand, cement, paving, insulation and much more!

Fence Panel Ranges Garden Gazebos Beautiful Pergolas MDF Wall panelling

If you are looking for anything that isn't currently showing on our website, or would like help or advice, then please contact us on 0330 100 2530 and our experienced and friendly sales team will be more than happy to assist you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.6

All reviews

(7,910)

769 reviews in the last 12 months

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Rated 5 out of 5 stars

I found the company easy to deal with

I found the company easy to deal with. The staff were very helpful and efficient in dealing with any queries I had. The quality of the material was good and was delivered promptly and unloaded where I wanted it. My only criticism was the quality of the stringers, they were not made consistently or accurately. Worth looking at how that can be improved. I would use them again.

30 June 2026
Rated 1 out of 5 stars

We ordered a Balastrade kit

We ordered a Balastrade kit, end of April, which cost us over £1000. Our builder said the quality was shocking and couldn’t fit it because the wood was so warped.
They would only agree a partial return and It took around two months to organise and agree a return price. The only reason I gave a 1 star was because they finally paid £550 back (end of June). Complete waste of money!

1 May 2026
Unprompted review
Rated 1 out of 5 stars

If i could give 0 stars i would

If i could give 0 stars i would. Delivered a day early, product thrown on grass. Not strapped together. Posts too long, we had to cut or wait 3 days plus for delivery. Much of the wood was warped and instructions unhelpful in places. Screws missing, Several calls, then they stopped answering our calls. All in all a terrible experience. Experienced at DIY, but this challenged us, should have completed easily had to stop and will pick up tomorrow.
They have now refunded us £60 in compensation and we're grateful, but asked I amend this review. We had to cut, bend and cover a very poor quality item. And we need to buy decorative trim to hide the warped wood.

1 July 2026
Unprompted review

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