eCykler a/s Reviews 429

TrustScore 4.5 out of 5

4.6

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Company details

  1. Bicycle Store

Written by the company

Vi er Danmarks førende forhandler af premium elcykler. Vores store butik på Islev Torv i 2610 Rødovre er sprængfyldt med lækre cykler. Vort dygtige personale står klar med råd og vejledning. Største mærker vi forhandler p.t.: Gudereit / Riese & Müller / Cube / pfautec (seniorcykler med 3 hjul) / Winther / Koga / Conway / Centurion. Vi er eneforhandler af kvalitetscykler fra tyske Gudereit, og vi er meget stor Riese & Müller forhandler med et kæmpe udvalg til omgående levering. Vi er Bosch eBike experts og generalagent for Rohloff i Danmark. Vi har nok det størst udvalg af elcykler der findes i Danmark. Og et kæmpe udvalg af elcykel batterier på lager til omgående levering fragtfrit i hele landet - og oftest til den laveste pris du kan finde. Med 23 års erfaring er der ikke meget vi ikke kan klare. Prøv os!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

429 reviews

5-star
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1-star

Replied to 60% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Ecykler assisted as soon as I got in…

Ecykler assisted as soon as I got in the shop. Personally the owner took care of my transaction today and answered my questions as a newbie in Road bike. Looking forward to my first Road bike journey. Highly recommended if you are looking for ebike.

17 June 2025
Unprompted review
eCykler a/s logo

Reply from eCykler a/s

Hello Leo. Thanks for sharing here your satisfaction. We hope you shall have much pleasure from riding your new bike ;-) BR, Torben

Rated 5 out of 5 stars

Purchased a 2nd battery for my e-bike…

Purchased a 2nd battery for my e-bike today. Bought the bike from this shop 20 years ago, zero mechanical issues and 5000km cycled on ebike

6 May 2023
Unprompted review
eCykler a/s logo

Reply from eCykler a/s

Thanks for sharing! And thanks for the 5 stars. Torben, eCykler

Rated 5 out of 5 stars

Best ebike shop in Denmark

My experience with eCykler is nothing short of great.
The staff is always welcoming, very skilled and the manager Torben is a great salesman, personable and service-minded.
They have the best bike shop I have seen in DK with top brands like Riese Muller, Koga, Gazelle etc...

I acquired a Riese Müller Supercharger GT with Rohloff, and it is now running really well. I was unlucky to have a kick stand breaking shortly after acquisiton, but eCykler replaced it for free. The bike was even picked up at my work and delivered at my place, free of charge.

If you are looking for a shop to buy an ebike, this is the place to go.

31 January 2023
Unprompted review
eCykler a/s logo

Reply from eCykler a/s

Dear Benoit. Thanks a lot for your very positive review. It is very much appriciated! Torben, eCykler

Rated 1 out of 5 stars

Bad bad bad !!!

Bad bad bad !!!!
maybe it can be good for extremely cheap bicycles my experience was this :
they did the service to my Full Carbon bike and and they didn't change anything, they asked me for 1800 dkk and they didn't do anything when I asked why they didn't change at least the brake pads,
The answer was :we don't have brake pads for carbon wheels and in the end I paid 1800 dkk for nothing and I lost money and time!!
Flavio clemente , bike “ARGON 18”

5 December 2020
Unprompted review
eCykler a/s logo

Reply from eCykler a/s

I am sorry that you are not satisfied. But please don't be dishonest in your review. We did a) perform a service on your bike and b) replace the chain and c) the bottom-bracket (kranklejer). That's not consistent with "they didn't do anything".

VH Torben, eCykler

Rated 4 out of 5 stars

OK reparationshastighed

11 August 2020
Unprompted review
eCykler a/s logo

Reply from eCykler a/s

Mange tak for din anmeldelse. Vi prøver at være så hurtige som muligt selvom det giver udfordringer i denne, for cykelbranchen, meget travle "corona-tid". VH Torben, eCykler

Rated 5 out of 5 stars

Excellent place to buy a eBike

Excellent place to buy a eBike, they have a strong service & fair approach :-)

Just bought a fin ebike and got good & kind guidance.

A few weeks later a new product added to my eBike did not perform 100%. Both ECyker & Supplier of the new product were extremely helpful in trouble shoot & making it work.

13 October 2019
Unprompted review
eCykler a/s logo

Reply from eCykler a/s

Thanks for taking time to share this 😊

Best regards.

eCykler

Rated 4 out of 5 stars

Trustworth sales

Purschasing bike was easy, enough e-mails to understand the needs. Reliable and fast enough delivery. This was the only shop in the world I found this certain Cube Agree GTC Pro 2015 model. But: gripping has made a little bit off-handed and the tape in the end of the grip doesn't fast. And the saddle was dirty.

3 May 2016
Unprompted review
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