Ecotile Flooring Ltd Reviews 

521
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We would like to thank Arek our fitter who laid our garage floor , he was prompt on time and and done an excellent job laying the floor tiles, the garage looks wonderful. We would also like to thank... See more

Rated 5 out of 5 stars

Excellent communications, and friendly sales staff. We have used Ecotile several times in the past and have no complaints on service, price or the quality of the tiles - we use them in our business s... See more

Company replied

Rated 5 out of 5 stars

I had an uneven concrete slab floor for my warehouse, the owner came out and surveyed the quote which was a nice touch. Great team, professional approach from start to finish. All Health & Safety... See more

Company replied

Rated 5 out of 5 stars

I had need of some extra tiles to finish the job. Ecotile managed to supply the quantity required and perfectly colour matched within 24 hours. Great service. My garage floor is now finished and both... See more

Company replied

Company details

  1. Manufacturer

Information provided by various external sources

High quality, accredited flooring products and technical support are vital components of any robust operational plan; unfortunately, important issues such as fire or slip rating certifications are often overlooked until something goes wrong. Failure to employ due diligence and good practice when selecting an appropriate flooring can result in costly replacements, lengthy delays and insurance claims being refused. “At Ecotile we continually invest in international testing, certification and approval processes in order to provide total confidence to our customers. In parallel, we frequently work with customers to resolve legacy issues that they have experienced with an inappropriate flooring system.” James Gedye, CEO & Founder of Ecotile


Contact info

4.9

Excellent

TrustScore 5 out of 5

521 reviews

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4.9

All reviews

(521)

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Rated 5 out of 5 stars

Good product

Good product
Fast delivery
Great service by sales staff
And very easy to fit!!

1 September 2018
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Dear Vince,

Thanks for your review, it's great to hear you're pleased with everything.

Regards,

Lucinda

Rated 5 out of 5 stars

Fast excellent service

Fast excellent service. Quality products. Ordered Monday delivery Wednesday. Now my workshop looks the part.

31 August 2018
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Dear Tom,

Many thanks for your feedback; it's amazing what a difference our tiles make to the appearance of a workshop! You should find it more comfortable too.

Regards,

Lucinda

Rated 5 out of 5 stars

Great staff and great product.

The whole experience was like a breath of fresh air. From the moment I contacted Gemma Sibley, she talked me through the product and the pricing and went out of her way to help.
I have only had the tiles down for just over a week, but they have laid really well and make the garage look fantastic, which is great for a 'garage anorak'.
I had a couple of subsequent questions with regards to the cleaning and once again, Gemma was there to help post sale. Nothing was to much trouble.

27 August 2018
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Dear David,

Thank you so much for taking the time to give us a review, it's fantastic to hear you had such a great customer service experience with Gemma, I have passed on your comments to her. Enjoy your floor!

Regards,

Lucinda

Rated 5 out of 5 stars

Project in Korea with HanKook Tire

I finished a project in HanKook Tire in Korea with the 2500m2 huge area. It was successful and my clients are also satisfied a lot with the Ecotile products. Next project will be end of September and it will also be good with many experience.
Thanks for all of staffs in Ecotile Flooring Ltd.

13 August 2018
Unprompted review
Rated 5 out of 5 stars

Klikflor K490

Seems to be an excellent product, straightforward to lay and configure with good service from the Company. No hesitation in recommending.

9 August 2018
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Many thanks for your review and recommendation Mr Hamp.

Regards,

Lucinda

Rated 5 out of 5 stars

Thanks to Zoe and her team for all…

Thanks to Zoe and her team for all there help with my purchase the product arrived in good order and the quality was better then expected.

5 August 2018
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Dear Robin,

Many thanks for your review, I'll pass on your comments to Zoe.

Regards,

Lucinda

Rated 5 out of 5 stars

Impressive all round.

I’ve been impressed with the great advice and service, the excellent price and value and the sheer quality and robustness of the product. Spot on!

3 August 2018
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Dear Paul,

Thanks very much for your feedback, it's great to hear you're so happy with everything!

Regards,

Lucinda

Rated 5 out of 5 stars

Great job

Friendly fitters and very happy with their work.

3 August 2018
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Thanks Martin.

Regards,

Lucinda

Rated 5 out of 5 stars

A very professional company

A company with very professional, friendly, helpful staff and high quality products. I wanted to tile a domestic garage and had a reasonable idea of what items I needed but phoned Ecotile to discuss the job in case I'd forgotten something vital from my order. Although they must have answered similar questions many times before, the person I talked to was knowledgeable, friendly and suggested useful options I hadn't considered. My indecision about whether to specify light grey or dark grey tiles was helped by the unexpected news that the light grey tiles were on offer with a 50% discount. I was very glad that I'd called! A sample was quickly put in the post which I received the next day. I was just as quick in confirming my order. I was kept well informed on the delivery details and the goods arrived exactly when specified. Impeccable service!

27 July 2018
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Dear Mr Thirlwall,

Thank you very much for leaving such an informative review, I am delighted you were able to take advantage of the sale of our batch ends (top quality tiles that we sell cheaply to make room for new stock) and that you were happy with the service you received al the way through the buying process. Enjoy your floor!

Regards,

Lucinda

Rated 5 out of 5 stars

Very good service

Very good service, good product

27 July 2018
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Thanks Andy!

Regards,

Lucinda

Rated 5 out of 5 stars

Excellent sales,delivery and…

Excellent sales,delivery and product.Was a little apprehensive but very satisfied.

25 July 2018
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Dear Roger,

Thank you for taking a chance on us, I'm delighted to hear you're happy with everything and thank you for leaving your feedback.

Regards,

Lucinda

Rated 5 out of 5 stars

Great service and so helpful was 6…

Great service and so helpful was 6 tiles short and the fitter dropped them off the next morning.
Am very pleased great staff and great product would recommend all day long.

23 July 2018
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Dear Mark,

Thanks very much for your feedback and recommendation, it means a lot to us.

Regards,

Lucinda

Rated 4 out of 5 stars

Good quality products backed up by knowledgeable / helpful staff

Good quality products backed up by knowledgeable staff. From my first enquiries regarding which product to use through to the final queries regarding my order (there was a slight 'ordering' problem that was resolved to my satisfaction by Ecotile) the whole process was well handled.
The product fits and works exactly as described. My domestic double garage had a slightly uneven floor but the tiles have hidden these imperfections and the garage floor now looks like a showroom. It is also now very easy to clean. Very pleased with the product and the service. If I hadn't had the slight order glitch it would have been 5 stars.

18 July 2018
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Dear Kenneth,

Many thanks for your extremely useful review, I apologise for the ordering glitch but it's good to hear we sorted it out satisfactorily and that you're happy with the end result.

Regards,

Lucinda

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