ECO Rent a Car Reviews 14

TrustScore 3.5 out of 5

3.3

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Company details

  1. Car Rental Agency

Written by the company

We go the extra mile. One-stop-shop for all car rental requirements. Safety, quality, timely service & customer delight are some of our important benchmarks. Founded in 1996 by Late Khem Raj Loomba post his retirement from the Indian Army, Eco began with 3 cars in Delhi. Employing 500+ people and managing a fleet of over 4000 across 60 cities in India, we are nation's most awarded ground transport company. Our culture is the total of our daily actions, guided by our core values. This provides the direction in which the company will move. We are passionate & professional at the same time which helps us to deliver outstanding results to our clients. We are into multiple segments: Luxury Car Rental, Employee Transportation, Events, Wedding Car, Limousine, Vintage Car Rentals.


Contact info

3.3

Average

TrustScore 3.5 out of 5

14 reviews

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Rated 1 out of 5 stars

Scammers, Be Carfull

Scammers! Be careful. The lady seems polite at first, but she is hiding a scam for when you return the car.
You take the car quickly, and they make sure a small scratch you didn’t notice isn’t marked on the paperwork. Later, she will charge you an excessive amount for it.
If you argue, she will tell you that your insurance covers 100%, but she won’t mention that even full insurance doesn’t cover the time the car is unavailable during repairs.

1 December 2024
Unprompted review
Rated 1 out of 5 stars

Worse customer service

Worse customer service , got a vehicle non like for like . Then they took money out of my account for fuel but this was all filled up and at point of dropping the vehicle I have images to support this and also the staff members report shows full tank .

Won’t use this company again

31 August 2024
Unprompted review
Rated 4 out of 5 stars

Overall a good experience

Overall a good experience. The car was not ready for us when we arrived so we recieved a lesser car but our car was then dropped to us the next day. The car was excellent and the customer service was good. Happy

26 August 2024
Unprompted review
Rated 1 out of 5 stars

Worse customer service Econo car rentals

This is was most horrible experience..rented a car Tida for four days and it was not road worthy falling apart and brakes went..took it back to cocorite and was treated very disrespectfully by all the staff especially the supervisor ..wanted a different car which they refused but eventually exchanged when the mechanic must have realise the car was a mess and couldn’t fix..I wasted the entire morning. Was told off , offered a refund which was not convenient and apology is not part of their culture. I need to speak to the owner..I was treated like a dog….thats what I paid for.

1 July 2024
Unprompted review
Rated 1 out of 5 stars

Scrap car

The car had the steering shaking and the wheels making noises as if they were about to fall off.
The car was an old model and seamed to be welded together from parts from a scrap yard.
Don’t even dream to get a rent a car from this company

3 April 2024
Unprompted review
Rated 1 out of 5 stars

EXTREMELY UNSAFE COMPANY

EXTREMELY UNSAFE COMPANY, SCAMMERS AND CHEATERS!!!!
THEY GAVE YOU CARS THAT WILL PUT YOUR AND YOUR FAMILY LIFE AT DANGER!!!
THEY INSTALL SPEED CONTROL DEVICES THAT WHEN YOU TRY TO OVERTAKE IT WILL CUT THE POWER AND YOUR LIFE WILL BE AT EXTREME DANGER!!!

6 March 2023
Unprompted review
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