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Ecoolbuy Reviews 

2,618
•
TrustScore 5 out of 5

4.8

Painting
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Review summary

Created with AI, based on recent reviews

Evaluating 924 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality and vibrant colors of the products, noting that the crafting kits are complete, enjoyable, and fun to finish. Consumers also appreciate the fast delivery service, generous supplies, and the smooth, easy ordering process. Some reviewers were not happy with receiving items that looked completely different from the pictures or experienced occasional issues with product quality. A few other people also felt that shipping took a little while and tracking updates could be improved. However, most buyers remain eager to place future orders and continue recommending the store to others.

What people talk about most

Quality

Clients share positive opinions on quality, noting that items arrive promptly and match their descriptions... See more

Delivery service

Consumers find delivery service to be positive, frequently noting that shipping is fast, quick, and arrives... See more

Order

Reviewers mention positive feedback about order experience, highlighting that items are easy to purchase with... See more

User experience

Users describe positive interactions with user experience, highlighting how easy it is to order and complete... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have ordered several things here, and have lived everyone of them! It’s easy to order, you always get a free item after ordering 3 or 4 items. And it doesn’t take long to get your order, or they te... See more

Rated 5 out of 5 stars

The product came and it was exactly what it was advertised as..no false advertising. It came promptly..inhad ordered 3 diamond paintings and theyre very pretty, complete kits! Im actually getting rea... See more

Rated 5 out of 5 stars

I just love my Christmas cards and money order. Exactly what I thought they would be. Had so much satisfaction finishing them for my family. Service and product were excellent. So nice to have a... See more

Rated 5 out of 5 stars

I love love diamond art painting I have already done and finished 25 so far. I find it very relaxing and enjoyable to start and finished my paintings. Sometimes they take fours day to complete. Bus... See more

Company details

  1. Painting
  2. also in
  3. Embroidery Shop

Written by the company

ECoolBuy for cool:Best,Newest & Affordable Gadget Online

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 69% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,618)

851 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Good and not good

I bought 2 diamond arts kits from you. One was a white cat with flowers. It was spectacular in every way and finished product was as pretty as orginal unfinished artwork I had seen.

Unfortunately, the black cat with blue butterflies left a lot to be desired. Mechanics were good. However the cat's face was not shaped like original, no awesome whiskers like original. Colors for cats eyes, etc seemed off. Finished product was not good. I changed some diamond bead locations and colors to try and make it look more like beautiful original pic.

I hope you really hear this. I'd like to buy a few more but am a bit skeptical.

Thank you for asking!

Karen Girimont

15 September 2026
Unprompted review
Rated 5 out of 5 stars

The kits are amazing

I have done a couple of the items I ordered and absolutely love how they turned out. Looking at items for my next order, so many to choose from that I want to purchase.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Such quick delivery

Such quick delivery, and such a beautiful piece of crafting to do. I really enjoyed doing this diamond painting Christmas suncatcher.

24 July 2026
Unprompted review
Rated 1 out of 5 stars

I a beautiful bag with no way of…

I a beautiful bag with no way of adhering the beads!
Did you forget the adhesive ?!
What do I do

5 September 2026
Unprompted review
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Reply from Ecoolbuy

We are sorry to hear that. Please send a message to our customer service (service@ecoolbuy.com), and we will solve it for you. Thank you very much for your understanding.

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