Eclipse Travel Reviews 

Our agent Meike gives first class service from start to finish. Meike was great at the start, giving us many options to consider for our South American trip. Then after we booked Meike kept us informed all the way, sending great detailed information and giving us terrific advice. Our trip had many moving parts, including many car pickups etc. Everything was totally professional and seamless. The Eclipse back-office team was also very good and helpful. It all added up to a crackerjack stress-free holiday.

"Our trip with Eclipse Travel was outstanding! From the moment we booked, the communication with our agent, Daniel, was fantastic, providing all the info we needed. The tour itself was beautifully crafted, flowing seamlessly from exploring Chilian sites of Valparaiso, Atacama Desert , Moon valley, and Bolivian Salt Flats, Argentinian lake district Bariloche and Patagonia Glaciers. Our guides was incredibly knowledgeable and passionate, making history come alive. The Lakes crossing Puerto Varas to Bariloche, hikes Laguna Torre, Mount Fitzroy in loss Glacier National park and Base towers hike in Torres Del Paine National park was a highlight—truly memorable! Everything from the hotels to the included activities exceeded expectations. We felt well-cared for, never rushed, and experienced authentic local culture. Highly recommend for a stress-free, incredible adventure!

Very knowledgeable and experienced. Easy to contact when we had unplanned changes due to a border closing. Emergency accommodation was booked and bus tickets sorted.

We are senior travellers and Eclipse Travel found the right mix of holiday for us in Africa, tayloring their advertised adventure to suit our monetary and places requests. The accommodation, safaris and transfers were spot on and ran like clockwork. We felt safe knowing there was phone backup and appreciated the pre trip assistance. Thank you Eclipse for a trip of a lifetime.

A very professional operation. Curated a very good South American itinerary taking into account the specific needs of the group. Easy to deal with and stayed in touch in the lead up. Absolutely no issues with the arrangements when travelling. Everything went according to plan. Would recommend.

People working at Eclipse Travel are knowledgeable, dependable, and very helpful. They know the trips they offer well and give good answers and advices when I have anything in doubt. Trip arrangements are handle in a timely manner and all documents arrived as promised. Their responses to questions are fast. They may not know the answer right away, but they let you know they're working on it, and not leave you in the dark. Blake even went an extra mile when our flight was delayed and arrived our destination airport at midnight. He arranged a driver to pick us up at the airport to the hotel.

Premise: this is going to be a LONG review, so take a seat and grab some popcorn before reading!

I have noticed that there are no reviews with the name of Cathy Allden on TrustPilot… so I will be the first one to write something about her work!
As just mentioned, my travel agent was Cathy Allden. I had the first contact with her 6 months ago, when I was just looking for general information about a possible trip to Antarctica, and I was hit by the way she approached me. Pretty straight-forwarded, she didn’t ask for a telephone or Zoom call to discuss the options like many other operators did. She simply asked for some general informations (my nationality, when I wanted to travel, how much I wanted to spend etc.) and then she sent me a quote. I was REALLY DOUBTFUL at the beginning, as I suspected it was a scam given the way she acted (we only communicated via email and she pushed to book the trip as quickly as I could), but after doing some research, I came to the conclusion that she was acting seriously and professionally in the name of a real travel agency. To be honest, it was her straight-forwarded method that convinced me to choose Eclipse Travel as a travel agency. I sent the money and she immediately booked all the flights, hotels and cruise to go and visit my seventh continent - Antarctica!! From there things went smoother and smoother: every time I needed to ask for suggestions or advices she was pretty quick in answering my emails, and as a traveller who had already been in Antarctica, from time to time she gave me tips that proved to be really useful!
Overall, I would rate the experience with her 4 stars out of five: although she’s a good travel agent, I find her straight-forwarded methods a bit scary for somebody who is about to spend thousands of dollars in the trip of a lifetime… and maybe, again MAYBE, having a phone or a video call first can help the customer feeling safer, giving the impression that there is somebody behind the screen that truly wants to help you booking a wonderful trip.

But, I have given 5 stars to my experience with them, and not just 4. Why? Because the trip was exceptional! Not a single luggage got lost, I received every service I paid for, and I visited places that I will never forget (in particular, Neko Harbour and Paradise Bay in the Antarctic peninsula)! The ship HAD WI-FI (contrary to what Cathy had told me at the beginning… but maybe because she needed an update), although it was optional as we had to pay for it, and the crew of the M/V Ushuaia (ship operated by Antarpply) was friendly and everybody was happy to help. The other guests were young travellers or retired couples that wanted to explore the white continent… I heard so many life stories that I would need seven more reviews to write all of them!
Only con: the tour to visit the city of Buenos Aires, Argentina, was half day long, and not a full day one like I thought… which wasn’t specified on the travel itinerary I received.

Overall, I am really satisfied with the experience I had! I don’t deny that I have been really lucky, for sure. But Cathy and all Eclipse Travel team truly made an effort to ensure that everything could go as well as possible… that’s why I am already thinking to book my next trip with them!

Great response times from Blake. Living in Christchurch, NZ, this provided confidence that I was dealing with a reputable company.
Blake's experience of having lived and trekked throughout South America was invaluable in formulating our itinerary especially since this was a six week holiday covering most parts of Chile and parts of Argentina.

Great trip, saw and learnt lots.

Overall we were really happy with our Eclipse experience. Everything went smoothly and having tour guides and drivers at each part of the journey enabled us to relax and enjoy our trip.

Absolutely amazing tour organised by Eclipse, hit all of the places that we wanted to see and more.
The trip was faultless, never missed a beat over the 33 days we travelled over 4 countries, the guides were excellent

Couldn’t be happier with the service we got from Lyndal and the Eclipse Team. We had an amazing trip, their advice was invaluable and we can’t wait to book our next adventure with them.

We had a wonderful time travelling through Guatemala. It was a trip of contrasts - from the splendour of Antigua, the bustle of Chichicastenago Market, the beauty of Lake Atitlan, the history of Tikal & Yaxha and so much more. Everything went as planned with terrific accommodation and knowledgeable guides. Thanks to Daniel who tailored the trip to meet our needs. It exceeded our expectations.

The whole itinerary was well thought out and executed to near-perfection. All in all it made for a very stress free holiday.

Namibian Tour.
Lyndal organised a tour to Namibia for my adult daughter and myself including booking the air fares. She was always helpful and professional resulting in a fantastic trip.

From the initial contact to the holiday to returning home Eclipse has been wonderful. The holiday was amazing, went off without a hitch and was the most amazing experience. I would highly recommend!

We booked a 30 day South America trip through Eclipse Travel. Such a wonderful experience!! Our guides were brilliant and gave us a great insight into the history and culture of each country we visited. Airport transfers ran smoothly and all hotel accommodation was perfect. We would not hesitate in booking another holiday through Eclipse Travel.

We travelled to South America and used Eclipse Travel for all our private tours, transfers, hotels and more. Blake was amazing — everything he organised ran perfectly. Eclipse also provided a comprehensive itinerary with absolutely everything we needed for the trip, which made the whole experience smooth and stress-free.

The tour companies in each country were always on time, knowledgeable and friendly, and there was constant WhatsApp communication with a local land-based team in each destination, so we always felt supported.

We had a private guide and driver for all our arrangements, and from airport pick-ups to tours and even check-in when we left, everything was taken care of flawlessly.

Would highly recommend and definitely use Eclipse again, would give ten stars if I could.

We have traveled a lot and we know it’s hard to find a really good travel agent, Eclipse is by far the best we have used.

Lyndal from Eclipse was absolutely incredible. Lyndal helped plan our 5 week adventure in Africa. She organised all the transfers, had great recommendations and was just so delightful to work with with. To be honest, we were a little high maintenance asking lots of questions and clarifying things while on holiday. Lyndal always responded super quick and made the trip so smooth.
This was literally the trip if a lifetime. I have so many memories that I will cherish for the rest of my life.
Thank you Lyndal for organising the most magical trip.
We are just so happy.
Lynda’s first hand knowledge of Africa was very comprehensive and we felt like she incorporated everything we wanted.
100 stars!!!