Ecarz.co.uk Reviews 

340
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Lily Zhao from ecarz assured me that they would do a soft-application that would not affect my credit rating. This was a lie. When that supposedly ‘soft’ application came back with a much lower offe... See more

Rated 1 out of 5 stars

Appalling company and terrible service and impossible to contact. It was closed when we arrived in Avignon on Saturday from the Eurostar to collect our car so we were stranded. We telephoned and to... See more

Rated 1 out of 5 stars

I booked a car for my son and his friend in Tampa with my Credit card. While I was boooking the car in the Internet I mentionet two times that the driver is under 21. But at the agency (Europcar at Ta... See more

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Rated 1 out of 5 stars

This booking was a joke. I was allowed to use my debit card to make the purchase and they were quick enough to take my money and only then, after my money was taken was I advised that a credit card is... See more

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1.1

Bad

TrustScore 1 out of 5

340 reviews

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1.1

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Rated 5 out of 5 stars

Booked through Ecarz, I was delighted with Easirent's …

Booked through Ecarz, I was delighted with Easirent's friendly service and the efficiency of their staff. It felt like a family business. I could have got the small 2 door car for just £8:35 the day which was the original deal but decided to take up their offer of extra insurance protection which came to £24 for the 24hr period. As it happens they gave me a free upgrade. Unlike other hire companies there really is someone there at night (till 12midnight) to check over your car probably because they are geared up for Heathrow passengers.

2 December 2017
Unprompted review
Rated 5 out of 5 stars

Free upgrade

I booked with these simply for the price. When the booking was confirmed my rental was with hertz! And a much better car then i picked. Cracking result

30 November 2017
Unprompted review
Rated 5 out of 5 stars

Good quality car hire

Good quality car hire, very cheap, but new, clean cars.
Picking up and dropping off at Dublin airport was a breeze and no problems with car or pushy staff selling insurance. Would definitely use again.

22 November 2017
Unprompted review
Rated 5 out of 5 stars

Ecarz did a great job (again!)

Ecarz did a great job (again!)
My car was rented through Interent and they tried to apply an extra charge of 7 Euros to clean the inside of the car at the end of the rental - beware!!
Interent also had unreported damage to the car when I collected it which I had to report before leaving.

27 October 2017
Unprompted review
Rated 1 out of 5 stars

This booking was a joke

This booking was a joke. I was allowed to use my debit card to make the purchase and they were quick enough to take my money and only then, after my money was taken was I advised that a credit card is needed to collect the card. They only tell you on the voucher after they take your money. Refused to refund me said this is in the small writing or whatever, this is not acceptable, you should be prompted this when they are accepting your debit card as payment. Never using this company again

19 October 2017
Unprompted review
Rated 4 out of 5 stars

I just wish that Goldcars were able to …

I just wish that Goldcars were able to issue cars more quickly - I hate having to queue for 30 to 60 mins just to pick up a hire car. Why can't they get more organised and 1) issue the cars more quickly 2) when they issue it accurately record the condition of it so you don't have to return to the desk to report any scratches etc

30 September 2017
Unprompted review

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