What a nightmarish experience. It’s been 6 weeks since I cancelled my flight and still cannot get my money refunded. Avoid at all cost. The customer service is the worst
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See what reviewers are saying
I booked 4 months ago a rental car via ebookers and since then I am receiving promotional mails from that company. Neither the website nor the mails offer the possibility to unsubscribe. I even contac... See more
I cant understand how this criminals are not prosecuted in EU... just stay away and dont fall on this scam, pay a bit more to have enjoyable holiday...
As often, this website is okay if there are no problems with your trip. But beware if something goes wrong! I had booked a business class ticket to the US for 3000 eur. My flight got cancelle... See more
Company details
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Buchen Sie günstige Flüge, Hotels, Mietwagen, Städtereisen und Last Minute - günstige Flugtickets im Preisvergleich. ebookers.de mehr reisen. mehr wert
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No recent history of asking for reviews
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Very easy and simple booking!
Booking Process was very simple
Thank you very much for the simple booking process. It would be nice if you can also display the information regarding the baggage at the time of booking.
worst experience ever
Due to a problem with ebookers website I ended up with three reservations for one night. The customer support experience couldn't have been worse. I will definitely make a big story out of this in the social media how "caring" ebookers is acting towards their clients.
Markus Speth

Reply from Ebookers
Best holiday search and service
I have tried many others in the Internet. I really have to say ebookers is the Best in all things from A - Z.
100% assurance
Good service and 100% assurance from ebookers.
Thanks.
So far, so very good!
We were satisfied indeed with the service and we will now see how it goes. Thanks for the assistance, best.
Good service
Good sevice and easy booking. Their hotline was really nice, too and their insurances for flights are reasonably priced.
easy to use and fast webpage. Clear. WIll re-use.
Easy to use and fast webpage.
Booking process easy, transparent and fast.
I will re-use it for future bookings
Name is not correct
???my name is not correct in the reservation, get problems with the reception
user friendly and efficient
A very friendly webpage, easy to find what you need and allowing to fine tune according to your wishes. Really far away much better in comparision with other providers.
Perfect service
I need to fly relative often and almost always i use Ebookers for organizing the trips. The service is always perfect.
Always the cheapest
Cheapest website for airfare worldwide . Been using this site for years ! Great stuff
Stuff can't be bothered to work on weekend
Hotel itself is all right, would give 3 out of 5 stars for it. Attention is unacceptable. Got here on Sunday and they would not accept my reservation via ebookers, because the responsable personnel does not work on weekends. Acted like it was my fault for having booked via ebookers, no apologies or whatsoever. Ended up paying again and was told to be reimbursed later. DO NOT RECOMMEND TO STAY HERE!
FFP number was not transfered to the airlines system
Problem
Payment was confirmed but in the Hotel they said they did not receive the payment from Ebookers yet.
Close to the city, nice room, small kitchen
Me and my wife were satisfied with hotel in every single way. Nice and polite staff, clean room, good bedding, near to the center of the city.
Very reliable service at attractive prices
We were very satisfied by finding a flight at reasonable rates despite booking on shprt notice. Different from other services, the confirmation came as promised within 2 hours and solved a lot of uncertainties. This was not the first time, we this positive experience with ebookers. Hence: next time my first shop to stop by,...., promoised :)
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