Eastcoastkitchens & Bedrooms Ltd Reviews 

202
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Fantastic service from start to end! Browsing and ordering via the site was simple and straight forward and the delivery was rapid. Unfortunately our sink was damaged in transit however a new one wa... See more

Rated 5 out of 5 stars

Fantastic customer service! I needed a spare part that they don't normally stock, and they sourced it for me in double quick time.

Rated 5 out of 5 stars

I ordered a corner cupboard Le Mans pull out carrousel unit, which arrived within two days, Excellent. Unfortunately it had been damaged on transit beyond use. The manufacturers packaging was insuffic... See more

Rated 2 out of 5 stars

Sadly we were unable to place our order for a bespoke door. The only type of payment method they would accept was bank transfer. Whilst we have no issue in paying in full at the time of placing an ord... See more

Company replied

Company details

  1. Kitchen Supply Store

Information provided by various external sources

Eastcoast Kitchens & Bedrooms includes 20 years of experience in providing top quality products whilst providing a top service. Full projects or storage solutions. Tambour door kits, waste bins to corner storage are available with new & exciting products arriving daily. All backed with friendly & informative advise.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

202 reviews

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4.6

All reviews

(202)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Good selection of products and prompt delivery

Very prompt delivery. Great selection of parts - I needed an obscure replacement drawer part and nobody else sold individual components only whole drawers so this was very cost effective.

3 March 2021
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Reply from Eastcoastkitchens & Bedrooms Ltd

Anthony, so pleased we were able to help you source your part. Thank you for letting us know

Rated 5 out of 5 stars

Super delivery time

Super delivery time. Lovely delivery chap who came back when I missed the delivery, completely my fault.. but he was so happy and chirpy!!!

3 March 2021
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Reply from Eastcoastkitchens & Bedrooms Ltd

Thank you Dominique for your review, I will pass your comments to the gentlemen who delivered your order, sure he will be pleased to here he helped you. Please enjoy your kitchen sink!

Rated 5 out of 5 stars

Really good online support and…

Really good online support and confirmation of stock. Delivery on time and parcel immaculate. Thank you so much.

2 March 2021
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Reply from Eastcoastkitchens & Bedrooms Ltd

Susan, thank you for your review. We are really pleased to here you received your delivery on time, enjoy your kitchen sink!

Rated 5 out of 5 stars

Very quick and efficient service with…

Very quick and efficient service with information on progress of the order throughout

2 March 2021
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Reply from Eastcoastkitchens & Bedrooms Ltd

Thank you Susan, pleased my team kept you informed and you were happy with our service. Hope to see you again

Rated 4 out of 5 stars

God customer aervice

Order arrived quickly but was missing a couple of pieces. Good response to this issue with a same day response and the missing parts delivered within 48 hours

2 March 2021
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Reply from Eastcoastkitchens & Bedrooms Ltd

Hi Peter, thank you for your review, I am sorry you had an issue initially with parts missing from your order but really pleased my team were able to rectify this for you and in a short time.

Rated 5 out of 5 stars

Larder shelf order - good service

I ordered an extra shelf for our kitchen. We recently moved into new house in Orkney, and thought an extra shelf for the larder unit would be useful. We found the item on East Coast Kitchens website. We phoned them to confirm the county drop down option (Orkney isn't listed) end they said jusf put the nearest one. Anyway, the item took nearly 2 weeks to arrive but the weather didn't help, and we are an island. When I emailed to chase the order they were very helpful and said they would get onto it. As it happened, the item arrived the very next day, well packaged also, and they emailed to advise that it was out for delivery. So very helpful service, I would certainly order from them again.

17 February 2021
Unprompted review
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Reply from Eastcoastkitchens & Bedrooms Ltd

Thank you for time taken to write our review. Unfortunately the snow was rather bad at this time and all couriers were struggling. Pleased you received your basket though and now some extra space! We hope to be able to help you again in the future

Rated 5 out of 5 stars

Just brilliant service

Great friendly and quick service.

Have received several orders for East Coast Kitchens which were perfect.

One order arrived with a damaged plastic component and I was astounded to receive a replacement part by 08:00 the very next morning. Brilliant!

12 February 2021
Unprompted review
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Reply from Eastcoastkitchens & Bedrooms Ltd

Johan thank you for your review, we so happy you are pleased with your Blum products along with our service provided, hope we can continue a great relationship

Rated 5 out of 5 stars

Product quality is excellent

Product quality is excellent, just what we were looking for. There was an unfortunate lengthy delay in fulfilling our order but we accept this was not the fault of the company who kept us informed throughout.

13 January 2021
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Reply from Eastcoastkitchens & Bedrooms Ltd

Diane, thank you for your review, yes delays are a real issue at the moment, specially with delays at the ports. Sorry you had to witness one but hope you are now enjoying your products

Rated 5 out of 5 stars

Great service.

Very happy with the service I received from East coast Kitchens. Very surprised that they held the items that I desperately needed in stock. I ordered and received them the following day.Great service thank you.

13 January 2021
Unprompted review
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Reply from Eastcoastkitchens & Bedrooms Ltd

Bob thank you for your review. Hope you Blum hinges suit you well.

Rated 5 out of 5 stars

Very happy with service and products

Very happy with service and products

I am planning to use this pull out bin system again on our kitchens as so impressed.

11 January 2021
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Reply from Eastcoastkitchens & Bedrooms Ltd

Hi Dan, so pleased you are happy with your tilting waste bin! Look forward to working together in the future

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