AVAOID AT ALL COSTS. They took our money and stopped contacting us a couple of weeks before our wedding. We were told a DJ might turn up and we were sent a random number and told only after threate... See more
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See what reviewers are saying
EarCandy have gone bust but sent correspondence to say we still have a booking - our act isn't responding to us. As part of my payment was to K&B solutions so I will try & claim back that money... See more
We have Motown Gold booked for 2nd September 2023. We have tried to contact you via 3 different email addresses but they all bounce back. This is extremely worrying, please can you advise an alternati... See more
Our DJ was great and we were really pleased with the music choices, he worked really well to our brief. However the communication from Earcandy was really bad, simply awful. They took our first pay... See more
Company details
About Earcandy
Written by the company
A third party should be making contact with all customers in the priority order of when bookings were made. Please check your spam folder if you have not yet received an email.
The good news is that if you have booked an event, the Act is still required to honour your booking per the spec of your original booking.
All Act Owners have been asked to contact their customers directly.
Upcoming events
Acts that you have booked should remain booked unless you have chosen to cancel them.
What if my Act Owner has not contacted me?
Please send us an email to: earcandylegacaycustomers@gmail.com. This email address is checked periodically.
No other email or phone number is in operation.
Refunds
We cannot process any refunds. Please make sure you have had contact with your Act Owner in good time before your event.
They are obliged to attend the event they have booked for you.
New Bookings
Earcandy Entertainment is not taking on any new bookings.
The main point of contact for bookings
You should continue to talk about your booking directly with the Act Owner. Any outstanding second or final payments will also be made to them directly.
Staff, customers & Performers
We want to thank our talented staff, customers and performers who made Earcandy the company it was. They should be very proud of the team and culture they built. We are truly sorry that we could not overcome the unprecedented market challenges. We wish you the best for your upcoming event and hope you enjoy the entertainment.
Contact info
17 Lyon Road, SW19 2RL, London, United Kingdom
- www.earcandylive.co.uk
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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DJ Damo & Sax 🌟🌟🌟🌟🌟
Damo & Sax were absolutely AWESOME at our wedding on 27.5.22 at Botley’s Mansion in Chertsey. They kept the atmosphere alive the whole evening - everyone said how epic they were 🤩
They played every song that I requested and made sure that everything was perfect for our first dance & Father-daughter dance. They made sure that there was something for everyone and were both SO lovely.
Thank you so much Damo & all the EarCandy team - really fabulous from the start!

Reply from Earcandy
DJ Damo and Saxophonist done my wedding…
DJ Damo and Saxophonist done my wedding last Sunday at West Tower.
They were absolutely amazing! Had everyone up dancing! My legs still haven't recovered, what a great time I had! Haven't danced like that in years!
Very friendly and accommodating in the buildup which put mine and the wife's mind at ease. On the day, didn't even notice them set up! All of the party have fed back to me about how good DJ Damo and the Saxophonist were, they really made the night of our wedding special.
Definitely recommend DJ Damo and Saxophonist for anyone who wants a special evening. We will definitely hire again in future for any big events! Thanks

Reply from Earcandy
DJ & Sax (DJ Damo)
What a party! We booked DJ Damo & Saxophonist for our wedding, and our experience with them both was fantastic.
DJ Damo got in touch a few weeks before the event to talk about the type of vibe we wanted, and he was incredibly accommodating and understood exactly what we were going for. He followed up on WhatsApp with a playlist for us to take a look at with songs that worked well, to help us curate our own to send back.
On the day, the act arrived promptly and were incredibly professional - we didn’t even hear them set up! For our first dance, everyone was surprised when the saxophonist came out mid way through, it was a brilliant touch.
DJ Damo read the room perfectly, and the Saxophonist was always amongst the crowd. Ibiza hour was our favourite! Never have I seen so many people up dancing at a wedding before. Even my 95 year old uncle had his glow stick and whistle in hand, not wanting to miss out on any of the spectacular evening.
The next day we had messages about achy legs, and glowing compliments on what a brilliant party they put on for us. Could not recommend more highly. Thank you guys you really made our day!
Kev was the DJ at our wedding with a…
Kev was the DJ at our wedding with a Sax player! They Both were amazing!!
The vibe was amazing and the music got everyone dancing even when we had such a wide age group.
I did give Kev a play list to play at my wedding which he did play all my song then went on to play more which he throught I would like and I definitely did!!
Unfortunately at my wedding our photographer let us down massively!!But kev had taken many videos of us all dancing which he put together in an amazing video for me which honestly saved my day!!
I can't thank him enough and I would highly recommend
DJ kev and the sax player!
THANK YOU SO MUCH!
We booked both a band and DJ with sound…
We booked both a band and DJ with sound engineer as a package through Ear candy, so pleased I did, the band Soul Fresh and the DJ Kev Williams were a massive hit!. As soon as the band came on the floor was full, everyone loved the selection of music and the sound quality was perfect. I would not hesitate to recommend to anyone, all booking and process was easy. Thanks again to all involved, and thanks for a very memorable night.
Great Service
Earcandy were efficient and easy to deal with. Our DJ, Jake, was brilliant. Leading up to the event he contacted us in plenty of time to discuss the set, including order of the day and what music we wanted to be played. He provided an outstanding set, reading the crowd brilliantly and kept them moving all night. Couldn't have asked for more.
Please advertise the performers you send to events
Original dealings with ear candy when booking were great very responsive etc. once the booking was made and money paid neither me nor my venue heard from them I had to ring 4 weeks prior to my wedding to check they were still coming as no one had contacted me or the venue still. They also added an extra £40 onto my final payment to which I queried a few weeks before the wedding and received no reply so on the night the act expected a different amount to what I had agreed to in the contract, they were lovely and said not to worry and they would sort it. On no the night non of the performers we had seen in the promo vids etc that we were under the impression we were booking turned up, instead three other artists who were in non of the photos, videos or voice recordings advertised on their website and were in our opinion of a lower standard to what were advertised, before booking we looked at so many other acts through other agencies and directly and I honestly wish we had gone with one of those. We chose Motown gold frontline specifically as they were so much better then any others we had seen so we went ahead booked and splurged on something we thought would be the best party of our wedding only to be disappointed.. Had we been made aware that non of the performers advertised would turn up at our wedding we definitely would not have booked as they are the people whose voices we loved.. Please book through someone else or with acts directly themselves so you ensure you get what you wanted and thought we’re booking in the first place as these do not deserve a penny of anyones money!!!!

Reply from Earcandy
Great service
Great personnel, very efficient, gave all the info I needed, was quick and easy to make a decision and book. Thank you Earcandy!
8-hour wedding set. Our DJ did an amazing job. EarCandy, less so.
The great:
Jake was our DJ for an extended 8 hour set at our wedding - the centrepiece of our afternoon and evening entertainment for 80 people, he was playing to an expectant crowd that knew what great sounded like.
And he smashed it.
A filled dancefloor all night, read the audience and reacted accordingly, built up the vibe through the night and mixed in requests. Exactly what you want.
In advance of the set, Jake made us feel at ease with great comms through messaging in the weeks prior and a pre-event video call.
The not great:
In contrast to Jake's excellent comms in advance and work on the day, the broader EarCandy team went silent on us after we signed the contract and paid up. We felt completely dropped.
For example, we were only contacted by the 'Entertainment Coordinator' (provided only in the more expensive package) from EarCandy a couple of days in advance asking for a catch-up (can you call it a catch-up if you've not contacted someone before?).
The experience on the call was one of a person given a checklist and a time limit - with little interest in doing anything more than going through the motions.
Fortunately, we'd been chatting back and forth with Jake directly in advance and he was on point, personable and professional.
So a 5-star rating for him. 2-3 for EarCandy.
Brilliant wedding night DJ & Sax (DJ Kev and Emma Sax)
Brilliant wedding night DJ & Sax from Kev Williams and Emma on Sax.
They both stuck to the ibiza genres we asked for but also read the room and adapted to suit all guests and delivered tune after tune!
Our guests of all ages were raving about the surprise Sax and how good Emma was, everyone loved how she was performing on the dance floor and mixing with guests - bringing the ibiza vibe to the night!
Kev was great and easy to arrange plans with Before the day - great guy and great character on the night! He sent a decent montage of the night too which was good to look back on.
Hopefully I don't have another wedding, but if I had a birthday or function/do again, wouldn't hesitate in getting Kev and Emma back!
DJ Damon absolutely nailed my music for…
DJ Damon absolutely nailed my music for my wedding. I sent a few song choices through and Damon completely got the music I wanted. We chatted before and he got the vibe I wanted. The dance floor was constantly full and was tune after tune. Top class DJ
Fantastic service from enquiry through…
Fantastic service from enquiry through to booking. Prompt responses, great knowledge of the act and helpful working with the venue. Would recommend.
Very straight forward with no fuss.
I would not recommend at all
When we hired Earcandy we got informed that we would have an events coordinator to support us with all enquiries. In fact, we were pass by one to another person and sometimes no answers were provided. One of our enquiries took 3 weeks to be answered. And this is because our wedding coordinator also called and chased. We receive contacts for the duo we hired just in the week of the wedding, because they were not responsive, and the dj was given to us 2 weeks prior. It was a nightmare. I would never recommend the Earcandy services.
The dj we had, we provided him with our full list of songs and we mentioned to him to play 70% of the time our songs and just 30% he could play whatever he desired but just from mainstream songs. It was 11pm and people thought the wedding was ending as the songs were to send people away. I had to intervene and tell him to just play our sequence. People were back to the dancefloor and stay until the end of the event.
EDIT: after the Earcandy replied.
1.
I believe they tried contact me by phone and as I am not in UK my phone is off. I haven’t received any EMAILS requesting to revert back
2. When I hired Earcandy duo it was guaranteed that I would have bossa nova, the person I was in contacted, confirmed this by phone repeatedly. I was just made aware about the difficulties in the wedding week. When I hired the service months in advance
3. Our guests are party people, but it was an overall feedback that the dj was playing music to end the party. They were neither mainstream neither guests requests. By 11PM, many people left as they thought the party was ending when party went until 1am
4. When planning a wedding 3 weeks it is not acceptable to have an emailed replied

Reply from Earcandy
Really helpful
Rowhill Grange 15.01.21. The band were excellent and the lead…
The band were excellent and the lead vocalist was amazing. The whole event was extremely professional and I would have no hesitation in recommending them along with Kaz, who was the sound engineer. Well done and I hope you and your band enjoyed the evening.
DJ Christmas Party
Jai DJ’ed our company Christmas party. He was receptive to the music requests we had and read the tone of the party well to keep people dancing. Communication was smooth throughout the whole process. I would recommend Jai to everyone
Very good customer service and advice I…
Very good customer service and advice I was more than happy to use ear candy for my wedding entertainment . Packages for all kinds of events.
Good communication and very helpful over the phone.
Would recommend
Booked with Earcandy for my party very…
Booked with Earcandy for my party very good service.
Ridhi weds Greg 21.11.21
Ridhi weds Greg 21.11.21. We cannot say any bigger thank you to Damon and his beautiful wife, anymore than words can express (which isn’t enough). We have them the most difficult ;P challenge of having a fusion wedding of Indian/Bhangra, Scottish, English and all round music to go with the crowd and they took that challenge above and beyond, giving us the most incredible and amazing night. We could not recommend Damon enough as a DJ but most importantly as a whole round, genuinely grounded person. He was patient, caring, calming (especially when I had a mini panic attack after performing a song, despite having stage fright, in front of many many people. Thank you so much Damon, from the bottom of both our hearts. Ridhi & Greg 21.11.21 xx
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