I have used the E-Junkie Shopping Cart since 2013 with there being few issues. The odd time that I did have to contact Customer Service they were quick to help with instructions relayed in a manner t... See more
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Always found it a great program but also searched for alternatives (woocommerce, easy digital downloads etc). Then when I needed help for my specific design choice they wrote me special code to mat... See more
As my title says we've been with e-Junkie 12 years. We left recently because we had grown quite a bit and we migrated our website to a new ecommerce solution that supported PDF downloads. I literal... See more
I have been using E-Junkie since 2009 for my eCommerce sites and have had no reason to look elsewhere. The functionality is great, nice interface and reporting, but best of all is the technical supp... See more
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Great Site
Great site , offer reasonable prices , quick support and fast delivery for my items on eBay.
Highly recommended!
I've been using e-junkie as the shopping trolly on my site now for years. It's great!
I have a software business and it automatically distributes the licence keys as the customer buys. I've never had a problem with it not working and it integrates with my site, PayPal and Stripe without a hitch.
I've contacted support a couple of times with feature ideas and they are quick to respond, typically within 5 to 10 minutes.
Highly recommended. :)
Haven't provided me with anything..
Haven't provided me with anything... And I've paid £17 for that
Amazing Customer Service & Product
I have used e-junkie for 7 years and have 215 products uploaded. They have gone out of their way to take care of our small business over the years. Their customer support has always been very quick to respond and very patient with me. I can't recommend them enough to any business looking to expand and work with a trustworthy company.
I used Ejunkie primarily to sell
I used Ejunkie primarily to sell digital codes. Ejunkie would email my customers a code to their paypal address as well as email me a copy of what was sent. All seemed great during the 1st couple days. Over the course of a few days some of my customers who had gmail address weren't receiving emails despite my receiving a copy of their email. I thought it was a spam issue so I ended up emailing each one manually while testing out emails with my own gmail account. Once my 7 day trial expired I signed up for a paid subscription. Once that happened every single once of my emails stopped going through. I contact admin for help. They said there was nothing they could do as once an email was sent there was nothing they could do. I have received negative feedback on ebay from my customers and a few requesting refunds as well. I have been using a new service for a couple days which is working flawlessly while still receiving emails from those earlier in the week about not receiving their email and giving refunds due to Ejunkie.
Best Avoided.
Been with them 6 years now and they have done little to improve their cart over the years.
But there have been plenty of outages/hackings/DOS attacks in the last 2 years. They are down again today. Seem to be down every couple of weeks. And when they are down, you are down.
We're switching to something more professional.
Best avoided. You'll probably find the run their entire operation out of their mom's house.
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