E-Cig Clouds - Online Retail Store Reviews 

17,971
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 4,418 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift delivery service, often noting quick turnaround times and well-packaged items. Many people highlight the excellent product quality and wide selection available, often at competitive or discounted prices. Reviewers frequently commend the fantastic service, describing it as efficient, reliable, and easy to use, with many becoming loyal customers. However, some customers also noted issues with incorrect or incomplete orders, with a few experiencing unreceived items or poor resolution when problems arose. A few other people also felt that certain products arrived faulty or had packaging issues, such as difficult-to-open lids.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and quick delivery... See more

Product

Reviewers consistently express satisfaction with the products, highlighting great quality, excellent... See more

Price

Customers consistently note positive experiences with price, frequently mentioning unbeatable and very... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the first-class, excellent,... See more

Order

Customers had positive experiences with order, praising the easy ordering process, competitive prices, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent range, quick delivery, easy to order and repeat order (if you have an account) Literally nothing else to say! This company are excellent and they are always my first stop for e-juice.

Rated 5 out of 5 stars

Great quality of the juices. Prices are really good too with value for money . Easy platform to navigate and the delivery time is around 4 days. I am very happy that I came across this company and wil... See more

Rated 5 out of 5 stars

I've been buying my pods here for awhile now. They're such value for money. Delivery is fast and well packed even when it's an odd shaped package. A few more flavour choices would be appreciated, bu... See more

Rated 5 out of 5 stars

My 4th order was delivered within a few days, postage free. Their products are below RRP and their service is quick, efficient and reliable. They are now my preferred supplier.


Company details

  1. Electronic Cigarette Store
  2. Vaporizer Store

About E-Cig Clouds - Online Retail Store

Written by the company

About Us
E-Cig Clouds specialise in delivering you the highest quality e-liquids, e-cigarettes and electronic merchandise for all your vaping needs. We're an online retail store offering free delivery on all orders over £15, reward points for every purchase and unbeatable customer service.

Our Vapes
Customer service is the foundation of our company. If you aren’t happy, neither are we. We care deeply about our industry, our customers and our products. E-Cig Clouds is built on strong ethics, from the products that we carry, to the service that we provide; rest assured you are only ever purchasing the absolute best the industry has to offer.

View Disposable Vapes View E-Liquids View Nicotine Salts View Nicotine Shots View Box Mods View Starter Kits View Sub Ohm Kits View Pod Systems View Vape Coils View Vape Pods


Contact info

4.9

Excellent

TrustScore 5 out of 5

18K reviews

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4.9

All reviews

(17,971)

4,042 reviews in the last 12 months

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Rated 5 out of 5 stars

Spot on!!

Been ordering from e cig clouds for a few months now. Such a big selection of e liquids and they are always on point. Can't complain at all ☺️💯

24 July 2026
Unprompted review
Rated 3 out of 5 stars

Possibly best to find out how much stock they have before placing your order if it's a big one

I ordered (and paid for) 8 100ml bottles of Dr Frost arctic edition Mango and Pineapple Ice, received an email with a "Royal Mail Tracked 24" tracking number for the order a couple of days later, so assumed that they had enough in stock to fulfill the order and I'd be receiving them by Tuesday.
I checked the tracking details, but it said that Royal Mail was still waiting for it, so I sent a reply email to ask what was happening.
Eventually I got a phone call in which I was told that they only had enough in stock for half of the order. 🙄
They sent the 4 bottles yesterday and I received them this morning, and the rest should be on the way fairly soon. 🤞
Yes the price was relatively inexpensive per bottle which softened the blow, but they really need to keep an eye on their stock levels to avoid situations such as this!

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Value for money

I've been buying my pods here for awhile now. They're such value for money. Delivery is fast and well packed even when it's an odd shaped package.
A few more flavour choices would be appreciated, but what flavour there are, are
really enjoyable.

13 July 2026
Rated 5 out of 5 stars

As usual my order came right on time

As usual my order came right on time. The product that was out of stock offered the opportunity to be alerted when it was back in; worked like a dream and I didn't wait too long before they restocked the supply. Great company!

14 June 2026

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