On deplore des ruptures de stocks pas dignes de la reputation de la marque.pour beneficier de la promo Black friday npus avons du changer de modele.or le modele V5 desire nous l avons retrouve chez Bo... See more
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See what reviewers are saying
Worst customer service ever. The product we received, which was supposed to be brand new, was dirty and defective. We sent it back five weeks ago, and we still haven’t received a new one or an emai... See more
It is a pleasure to have found a vacuum cleaner that does exactly what it says it does. The machine is so easy to use on our old stone flag flooors (with the odd carpet runner) that I now (almost)... See more
SCAM!!!!! I ordered a ventilator 2 months ago that supposed to be delivered within 24/72h but it has never been shipped. I want to cancel the order and get reimbursed but Dyson keeps saying that’s... See more
Company details
About Dyson France
Written by the company
| Découvrez nos offres |
| Trouvez un Demo Store |
| Enregistrez votre produit |
| Obtenez l'assistance qu'il vous faut |
| Suivez nous sur Intagram |
| Téléchargez MyDyson App |
À propos de Dyson
Dyson a été fondée sur l'idée de résoudre des problèmes que d'autres ignorent : les aspirateurs qui se bloquent et perdent leur capacité d'aspiration, les sèche-mains qui sont gourmands en énergie et ne fonctionnent pas, et les technologies capillaires qui reposent sur des températures extrêmes et provoquent des dommages thermiques.
Depuis sa création au Royaume-Uni en 1993, Dyson est passé d'un homme et d'une idée à une entreprise technologique mondiale dont le cœur est constitué d'une équipe d'ingénieurs et de scientifiques toujours plus nombreuse.
Aujourd'hui, les appareils Dyson sont vendus dans plus de 65 pays. Des aspirateurs sans-fil aux purificateurs d'air , en passant par les sèche-cheveux , une toute nouvelle génération de technologies s'est retrouvée entre les mains des propriétaires de Dyson dans le monde entier.
Achetez directement auprès de ceux qui l’ont fait
Satisfait ou remboursé
Livraison gratuite
Retours gratuits sous 30 jours
Garantie de 2 ans
Contact info
Dyson France | 9 villa Pierre Ginier , 75018 , Paris , France
- 0800 945 801
- www.dyson.fr
2.4
Poor
24K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Parfait 👍 👍👍👍👍👍👍
20 November 2023
Bon contact pour l achat d un dyson v12…
Bon contact pour l achat d un dyson v12 absolute
14 November 2023
AU TOP
FACILE FLUIDE ET TRES PEDAGOGIQUE
DESCRIPTIONS ET VIDEOS TRES INSTRUCTIVES ET TRES UTILES
8 November 2023
I am delighted with my new Dyson V8
I am delighted with my new Dyson V8
It does everything that it claims!
Very satisfied
10 November 2023
Room for improvement
1 November 2023
Reply from Dyson France
Bonjour Antoine,
Merci de nous faire part de vos commentaires ! Nous sommes toujours à l’écoute de nos clients afin d’améliorer nos services et votre accueil. Nous sommes navrés de lire cela et aimerions vous aider. Nous vous invitons à nous contacter via l'assistance : Assistance | Assistance et Service clients | Dyson.fr, notre service client est disponible 7j/7.
Dans l'attente votre retour, nous vous souhaitons une agréable journée.
super bien merci
1 November 2023
Everything Good is Ruined by Non-Existent Customer Service
Delivery was prompt, but one of the accessories was missing from the kit. The online chat bot was useless. I am reluctant to chat to a real person because I cannot speak French, and I do not have WhatsApp. Therefore I sent an email, that was a week ago, and apart from being sent a case number, I have heard nothing. Sent a second email, still nothing. So at the moment Dyson customer service is less than useless, and very user unfriendly. Not what you would expect from a premium product maker, who is very expensive, but sadly that is what you get. I shall shop elsewhere in future.
Oh yes, the vacuum cleaner seems very good, but I have only had it 10 days, so I hope it proves more robust than their quality control?
10 October 2023
Reply from Dyson France
Hello Richard,
Thank you for your comment and sharing your experience, to begin with we would like to apologize to you and we are sorry that your experience did not live up to your expectations. I will be delighted to have more information regarding your problem to be able to provide you with answers and offer you a new experience which I am certain will meet your expectations. We invite you to contact us via support: Support | Customer Support and Service | Dyson.fr, our customer service is available 7 days a week.
Top belle surprise
2 October 2023
Sure it’s out of this world Dyson v 15 s
21 September 2023
Wish I had more written on paper…
Wish I had more written on paper explanations for all accessories>
31 August 2023
Rapide simple efficaces
29 August 2023
Rapide simple efficace
20 August 2023
Transaction rapide
2 August 2023
RAS,si ce n'est l'absence de…
RAS,si ce n'est l'absence de documentation en langue française !
13 August 2023
Article au top
29 July 2023
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