Excellent. Ian did an excellent job - very thorough and all running clearly again now. Turned up on schedule and cleaned up afterwards. Completely recommend.
Company replied
Location
Switch locationCardiff Road, Glan-y-llyn Industrial Estate, CF15 7JD Taff's Well, Glan-y-llyn, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very thorough review of pipework. Resolved immediate issue and also provided clear answers to any questions I had. Very happy with survey.
Very quick to come out, within 15 minutes of calling they were and and job completed within another 15 minutes. Very quick reliable and friendly service
Company replied
Nathan came round very shortly after I had called for a blocked drain. He had a tricky job locating the problem with complicated and hidden pipework but persisted until it was sorted out. He was cheer... See more
Company replied
Company details
- Plumber
- also in
- Drainage Service
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Cardiff Road, Glan-y-llyn Industrial Estate, CF15 7JD, Taff's Well, Glan-y-llyn, United Kingdom
- 02920 002624
4.8
Excellent
988 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Dyno-Rod - South Wales
Good afternoon,
We appreciate your kind words and are happy to be of assistance to you. Thank you for your feedback.
Many thanks
Dyno-Rod South Wales
Epic fail
Sadly despite numerous visits you still don't seem to have solved my problem. My shower still backs up and floods my bathroom.
9 December 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon,
We regret that the shower issue persists despite our efforts. We appreciate your feedback unfortunately we can't look into this further as we don't have any further information on the job but please feel free to get in touch.
Many thanks
Dyno-Rod South Wales
Called out re blocked toilet very fast…
Called out re blocked toilet very fast response price for call out not bad would recommend
5 December 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon,
We're happy to hear that our response time and pricing met your expectations! Thank you for recommending our services; we appreciate your feedback.
Many thanks
Dyno-Rod South Wales
Very easy to book an appointment
Very easy to book an appointment. Office staff efficient checking on needs before attending on site. Repair man Dafydd was excellent, being polite and efficient. I am happy to recommend this company.
1 December 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon,
We're delighted that booking was easy and our staff were efficient. It's great to hear the repair was excellent. Thank you for recommending our company!
Many thanks
Dyno-Rod South Wales
Dyno rod was amazing very friendly kind…
Dyno rod was amazing very friendly kind and reassuiring, would definitely recommend them to everyone.
1 December 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon,
We're happy to hear that the service was amazing! We appreciate your kind words and are so glad the team could reassure you. Thank you for the recommendation!
Many thanks
Dyno-Rod South Wales
Very efficient
Very efficient. From making the booking up to the person coming to sort the drain out. Didn’t have to wait long and they kept me informed about the expected time. The fee is rather high but it is not something anyone is willing to do. I would recommend them in a heartbeat. Very pleasant man who came out to do the job. Very happy with the result.
1 December 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon,
We're happy to hear that the booking process and service met your expectations. We appreciate your feedback regarding the cost and are so glad you were pleased with the outcome. Thank you for recommending us!
Many thanks
Dyno-Rod South Wales
Work done well but did not like him…
Work done well but did not like him putting all my card details onto his phone and I have not yet received a receipt for the payment
28 November 2025
Unprompted review
Reply from Dyno-Rod - South Wales
customer,
We appreciate your feedback. We're sorry you feel uneasy about how your card details were handled, please be assured that your details would never be kept on any devices.
Many thanks
Dyno-Rod South Wales
Fabulous service
Fabulous service, easy to book and turned up in the allotted time. The gentleman that came was very prompt and professional and unblocked the drain in no time.Highly Recommended to anyone who has problems with their drain. Thank you
27 November 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning,
We're happy to hear that the booking process was easy and the service was prompt and professional. We appreciate your recommendation! Thank you for your positive feedback.
Many thanks
Dyno-Rod South Wales
Great guys
Great guys, been to do my drain before ,an can't fault them .
22 November 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning,
We appreciate you taking the time to share your positive experience. We're so glad to hear that you've been happy with our team and services!
Many thanks
Dyno-Rod South Wales
Blocked drains
The gentlemen was fast coming out to review the situation and got the job done professionally and quickly very happy with the end result
22 November 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning,
We're happy to hear that the service was prompt and professional. We appreciate your positive feedback and are glad you're happy with the result.
Many thanks
Dyno-Rod South Wales
Fast efficient service highly…
Fast efficient service highly recommended
20 November 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning,
We appreciate you taking the time to leave us feedback! We are so glad you received fast and efficient service.
Many thanks
Dyno-Rod South Wales
Stinking blocked drain 🤧
Ian and his co worker arrived on time and were curtious and very helpful. Did the job quickly and cleanly. Thank you 'boys', we can now have showers and also use the kitchen sink !!🤣
17 November 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning,
We appreciate you taking the time to leave us a 5-star review! We're so glad to hear that the team was courteous and helpful and completed the job quickly and cleanly.
Many thanks
Dyno-Rod South Wales
Amazing guys, fast and job done well
Amazing guys, job was done fast and well. Definitely recommend. P.S. only drinks decaff drinks so I feel bad couldn't give any hot drink in this horrible weather 😫
14 November 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning,
We're happy the job was completed quickly and effectively! We appreciate your recommendation. No worries about the drinks; your kind words mean so much to us!
Many thanks
Dyno-Rod South Wales
Reply from Dyno-Rod - South Wales
Good morning,
We appreciate you taking the time to leave us this great review. We are so glad you were happy with our polite and professional service.
Many thanks
Dyno-Rod South Wales
Beyond what was expected.
Chris was fantastic - he had to go up the very tight and uncomfortable attic to solve the problem but he didn’t flinch . It was late on a Friday and he could have easily walked away but he didn’t and we are very grateful. Thanks for a great service.
7 November 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon,
We're happy to hear that the service was great! We appreciate you acknowledging the technician's dedication to solving the problem, even in challenging circumstances. Thank you for your positive feedback!
Many thanks
Dyno-Rod South Wales
Professional service
I received a great service from Dyno, professional booking service, arrived when they said they would and gave good advice
5 November 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon,
We appreciate you sharing your feedback. We're happy to hear that you received great service, a professional booking, and helpful advice.
Many thanks
Dyno-Rod South Wales
Fantastic service
The lads came on time. Sorted the problem really quickly. Fantastic service 👏
7 November 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon,
We appreciate you taking the time to leave us feedback. We're so happy to hear that our team was prompt and resolved the issue quickly.
Many thanks
Dyno-Rod South Wales
Great service today on my dad's blocked…
Great service today on my dad's blocked toilet. Engineer really helpful and sorted out the issue providing advice on the best way forward.
5 November 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon,
We're happy to hear about the great service for your dad's blocked toilet. It's great the engineer was helpful and provided useful advice. Thanks for the feedback.
Many thanks
Dyno-Rod South Wales
Not cheap but worth every penny!
Ok, straight up, Dyno is not a cheap option but my goodness, they answer the phone, they send very competent professionals to do the jobs efficiently and promptly so in my opinion, worth every penny. Thank you for great service.
5 November 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon,
We appreciate you taking the time to share your positive experience! We're happy to hear that our prompt and efficient service, delivered by competent professionals, met your expectations. Thank you for recognizing our commitment to quality.
Many thanks,
Dyno-Rod South Wales
Quick response
Quick response, timely service but charges should be less for 15 minutes. Charges should be revised.
29 October 2025
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon,
We're glad you appreciated our quick response and timely service. We appreciate your feedback regarding our charges and will consider your comments as we review our pricing.
Many thanks,
Dyno-Rod South Wales
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.