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Dyno-Rod - Plumbing Liverpool Reviews 

1,203
•
TrustScore 5 out of 5

4.8

Knowsley Industrial Park, Deltic House, Unit 2 Deltic Way,, L33 7TT Liverpool, England, GB

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Rated 5 out of 5 stars

Lead replacement scheme due to leak Gill in their liverpool office excellent in communicating and liaising with United Utilities re dates for work etc Lee completed the drainage works .very knowle... See more

Rated 5 out of 5 stars

The plumber and blockage team were fantastic. They couldn't of been nicer and more professional. They told me what they were doing and kept me updated, they went that extra mile to get the job done.... See more

Rated 5 out of 5 stars

Plumber turned up on time said that job would be shorter and less expensive than original quote. Because of his professional approach caring for the customer my bill was considerably less but the job... See more

Rated 5 out of 5 stars

Kenny P. arrived with his high-tech camera and Liverpool charm, diving straight into the mystery of our damp interior wall. He spotted a pipe displacement quicker than a Mo Salah goal, explaining ever... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Knowsley Industrial Park, Deltic House, Unit 2 Deltic Way,, L33 7TT, Liverpool, England, United Kingdom

  • 0151 909 491

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,203)

8,363 reviews in the last 12 months

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Rated 5 out of 5 stars

Elliot was very polite and was very…

Elliot was very polite and was very respectful did a great job.

22 November 2025
Unprompted review
Dyno-Rod - Plumbing Liverpool logo

Reply from Dyno-Rod - Plumbing Liverpool

Christine Arslanian,

We're happy to hear that the service was respectful and polite. Thank you for sharing your positive experience with us!

Best wishes
Reg
Dyno-Rod

Rated 5 out of 5 stars

Great company

I’m so happy with the work carried out by Dynorod in Liverpool who repaired and then replaced the water pipe to my house. The engineers went out of their way to make sure that the job was completed as discussed, it was done efficiently with no mess to clear up afterwards. They were able to make good the driveway so well that it’s hard to see where they had to dig. I would definitely recommend 🙂

12 November 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing Liverpool

Gill M,

We're happy to hear that you were pleased with the water pipe repair and replacement work. We appreciate your positive feedback regarding the efficient service and the care taken to restore your driveway. Thank you for recommending our services!

Best wishes
Reg
Dyno-Rod

Rated 1 out of 5 stars

Dyno Rod came to fit a tap on Friday…

Dyno Rod came to fit a tap on Friday 31/10/25 got the Tap no parts to it the plumber said he would be back first thing Monday morning 8-8.30 That was going to be his first job I’m waiting never turned up so I rang him he was put on a job else were ? So I rang the Office in Kirby all I got was a plumber will arrive before 12 so I had to wait around all morning for a plumber to arrive 11.50am came still no plumber so I rang the office I just wasn’t happy with the service so I decided to cancel and I wanted a refund And then I thought got a Tap here what I paid £99 pounds for how are they going to get it back so I rang the office back and somebody Called Catherine answered she dealt with this matter immediately and yes a plumber did come out before 1 and the job was finally done If Catherine would of answered the phone when I first rang the job would of been done before 10 Thank you Catherine

3 November 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing Liverpool

Pat Wright,

We appreciate you sharing your experience. We're sorry the initial service fell short of expectations regarding the tap installation and scheduling. We're grateful that the situation was resolved and the job was completed. We'll review this internally to improve our service.

Best wishes,
Claire
Dyno-Rod

Rated 5 out of 5 stars

Trusted Service

Great communication on time of arrival, friendly and respectful of property. Also gave tips on how to manage heating system to improve performance. Would recommend

30 October 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing Liverpool

Richard Brassey,

We're happy to hear that you found our communication helpful and that our team was respectful of your property. We appreciate you recommending us and sharing your positive experience!

Best wishes,
Reg
Dyno-Rod

Rated 5 out of 5 stars

I had a leak from my mains inlet water…

I had a leak from my mains inlet water pipe. Called Dyno rod and they came the same day. John who attended was friendly and got the job done and sorted all my piping out. Great job! Friendly staff! I had a call from a lady who told me an average time of arrival which was pretty much spot on!
Can’t fault the service!!!!! Excellent team!!!
Thank you Dyno Rod for being so professional 😊

28 October 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing Liverpool

Nikki,

We're happy to hear that you had such a positive experience with our team! We appreciate you taking the time to share your feedback regarding the prompt service and friendly staff. It is great to know that the work was completed to your satisfaction.

Best wishes,
Reg
Dyno-Rod

Rated 5 out of 5 stars

Outstanding Plumbing support

Today I received another first class service delivered by Machmade Dyno. Engineer John supported by apprentice Isaac, re-pressurised my Megaflow hot water tank and tightened a utility room tap.

The quality of workmanship and customer service was outstanding from initial appointment booking, through to advanced notification of arrival on the day, to excellent explanation of the works to be undertaken.

What more would you want, outstanding communication, service delivery and value for money!

22 September 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing Liverpool

John Flaherty,

We appreciate you taking the time to share your positive experience. We are so glad to hear that you received first-class service and that you were impressed with our communication, service, and value for money.

Reg@machmade.co.uk, Dyno-Rod

Rated 5 out of 5 stars

Block drain solved

The engineer Kenny P was fantastic from start to finish clearly explaining the problem and the solution
No questions I asked him where an issue and delighted when he sorted it out
Top engineer top company

19 September 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing Liverpool

Paul lawrenson,

We appreciate you sharing your positive experience! We're so glad to hear that the engineer clearly explained the problem and solution, and that you were delighted with the outcome.

Reg@machmade.co.uk, Dyno-Rod

Rated 5 out of 5 stars

Sonny did a top job

Sonny did a top job! Great guy A+!

8 September 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing Liverpool

shayne meadows,

We're happy to hear that you had a great experience! Thank you for your positive feedback; we appreciate it.

Reg@machmade.co.uk, Dyno-Rod

Rated 5 out of 5 stars

Kenny P

Kenny P. arrived with his high-tech camera and Liverpool charm, diving straight into the mystery of our damp interior wall. He spotted a pipe displacement quicker than a Mo Salah goal, explaining everything with clarity and a dose of Scouse wit. Highly recommend this top-tier troubleshooter—,"You'll Never Leak Alone!"

8 September 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing Liverpool

Hi there, and thank you so much for your brilliant review!
Kenny P. will be absolutely chuffed to hear your feedback—especially the Mo Salah comparison! We're proud to have team members like Kenny who bring both expertise and personality to every job.

Your kind words (and that cracking “You’ll Never Leak Alone!” line) made our day. If you ever need us again, we’ll be ready—camera in hand and charm turned up.

Warm regards,
Reg Illingworth
Machmade Limited T/A DYNO Plumbing & Drainage

Rated 5 out of 5 stars

Excellent plastering from start to…

Excellent plastering from start to finish. Very neat and tidied up afterwards

13 August 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing Liverpool

We're happy to hear that you had such a positive experience with our plastering services. Thank you for acknowledging our team's neatness!

Rated 5 out of 5 stars

Excellent customer service from James Merry

The company I work for rents out flats to students.

Earlier this week, without my knowing my Mum booked Dyno Rod through British Gas, regarding a plumbing issue at one of the flats. The reason I know is because she gave them my number and the text message came through.

I had a laugh about this. I rang up my Mum who told me of this.

Anyway the job was booked on Thursday 31st July between 8 am and 1 pm. Like clockwork a plumber whose name I cannot remember phoned me at 8 am saying he was a few minutes away. That was no problem. I made my way down to the property and let him in. He did his very thorough checks and said it was a drainage problem not a plumbing problem. He said he'd have to refer it to drainage. Again not a problem.

He said that drainage would be in touch either later on that day or the following day to get it done. Again that wasn't a problem.

The following day on Friday 1st August around 9 am i got a phone call from James Merry saying he was a few minutes away and he just had to pick up a part. So I made my way down. I was literally 1 minute away. I turned up at the property and I saw a dyno rod van drive past and I thought I'd missed him! I gave him a call and as I did I saw a young man come from the BA Jacksons and pick up his phone. I shouted out "Are you from Dyno Rod?" I just got them mixed up! It was the guy for our job.

We went into the property. Now the original plumber clearly gave his gentleman named James Merry all the details because he'd gone into BA Jacksons and got the part he needed. With a minimum of fuss and quicker than you can say Robert is your mothers brother (Bob's your uncle) he sorted it. Not only did he sort it, he tested it to make sure everything worked properly.

Again a magnificent job by Dyno Rod.

So the usual questions.
Would I use them again? All day every day.
Are they worth the money? I'd say good value at 10 times the price.
Would I recommend them to anyone else? My advice to you is if you have a plumbing issue they'd be the first people I'd ring. I'd go one step further. I'd phone up British Gas and get on their Homecare 400 program which includes Dyno Rod cover. That way it's all done for a fixed price and trust me that saves a lot of stress.

Like ALL of Dyno Rod's engineers James Merry did a first class job with a Goldeneye for detail. He is truly the man with the golden gun. Once again I was left in my own Quantum of Solace and was shaken but not stirred.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

Home emergency

Home emergency, leaking shower (not sealant). Came and took off the shower surround to look underneath. Couldn't find leak. Said he will have to 'carry the job over' and will come back to make hole in ceiling to investigate. Phoned them myself next day. They said job closed, leak found and fixed. Absolute lie. After escalating they agreed to come out again to look. Said it was shower itself and not covered. Left a complete mess, not replacing the shower surround etc. Absolute disgrace.

26 July 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing Liverpool

We appreciate you bringing this to our attention. We're sorry to hear about the trouble with the shower leak, the handling of the job, and the mess left behind. We'll investigate what happened and take steps to address the issues raised. Thank you for your feedback.

Rated 5 out of 5 stars

Would recommend

Arrived when he said he would, explained the problem, cost and options. Very friendly, straightforward service. All the basics you want but rarely get these days. Would recommend and use again.

24 July 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing Liverpool

We're happy to hear that you were pleased with the promptness, clarity, and friendliness of our service. It's great to know you appreciated the straightforward approach. Thank you for recommending us!

Rated 5 out of 5 stars

Happy customer

Jack, the engineer, arrived on time, having phoned before he came to the house. He was friendly, professional, polite and fixed the issue efficiently.

22 July 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing Liverpool

We appreciate you sharing your feedback! We're happy to hear that the engineer was punctual, professional, and courteous and resolved the issue efficiently.

Rated 5 out of 5 stars

Impressive

Quick fix and accommodated our time when somebody was able to be at home .

16 July 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing Liverpool

We're happy to hear that we provided a quick resolution and accommodated your schedule. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

Whole process from quote to getting the…

Whole process from quote to getting the new shower installed was smooth and efficient from start to finish. Work was completed neatly and made sure everything was working properly and we were happy before leaving.

14 July 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing Liverpool

We're happy to hear that the shower installation process was smooth and efficient for you. It's great to know that the work was completed neatly and to your satisfaction. Thank you for your positive feedback!

Rated 5 out of 5 stars

Excellence from start to finish

Excellence from start to finish
Really happy to recommend Dyno Rod. Lovely professional efficient staff who did everything they said they would.
The plumber who visited was amazing and determined to help. He brought calm to a stressful situation. Very positive and experienced guy. Left everything clean and tidy and working. Thank you to everyone

2 July 2025
Unprompted review
Dyno-Rod - Plumbing Liverpool logo

Reply from Dyno-Rod - Plumbing Liverpool

We appreciate you recommending our services. We're happy to hear that our staff were professional and efficient, and that the plumber was determined to help, leaving everything clean and tidy. Thank you for the positive feedback!

Rated 5 out of 5 stars

Punctuality workmanship they said it…

Punctuality workmanship they said it would take a Day and a Day it took

1 July 2025
Unprompted review
Dyno-Rod - Plumbing Liverpool logo

Reply from Dyno-Rod - Plumbing Liverpool

We're happy to hear that our team was punctual and completed the work within the promised timeframe. Thank you for your positive feedback!

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