Zach the engineer was great (w/o no 6175954 ) - very good communication re arrival, great explanation of what he'd be doing in very easy to understand terms, work was done efficiently and tidily.... See more

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Michael Wilson from Dyno arrived early on the allotted date and completed a tricky installation promptly, efficiently and without fuss. British Gas had arranged delivery of the new tank 30 minutes bef... See more
A huge thank you to Anthony from Dyno-Rod! He knew exactly what the problem was as soon as he saw our stiff tap and sorted it out quickly and efficiently. He was absolutely brilliant. Friendly and pro... See more
George was brilliant. The job spanned for two days. It was a leaking toilet. He assessed the job on the first and was annoyed with the lack of access to the waste pipe. This was because it had be... See more
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Contact info
Unit 6, Printers Way, CM20 2SD, Harlow, Hertfordshire, United Kingdom
- 01279 359010
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Good engineer, just not great customer service
Appointment was booked for between 8am & 1pm. Engineer didn’t arrive until after 3.30pm for which I had to make 3 phone calls to find out where he was. I have no issue with being late, I fully understand jobs run over, however a courtesy call to let me know what was happening would have saved a lot of frustration and a waste of a day. Engineer (Anthony) arrived to fit a new tap. Was advised I could pay extra to have a different tap fitted instead of the standard one and was shown the options. I was going to choose a different one until I was told it would then have to be ordered and a new appointment booked to come back and fit it. Having already lost one day, I didn’t have time to go through it again. Again, had someone contacted me in advance and advise that different options were available, I would have quite happily chosen and paid in advance. When I declined the offer, I then had to wait while the engineer went to the local screw fix to buy a standard tap. More time added to an already very late appointment. Anthony was very good and no complaints about his service. Just frustrating that no one could make a 30 second call to let me know the engineer was running late.
Plumbing
Polite and knowledgeable engineer who came to carry out the job
I am very grateful to Grant…
I am very grateful to Grant Walker-Jones who fixed the main ballcock and a toilet at my house. Grant was knowledgable, polite and efficient. He is also a very nice man. Thank you Grant. Kelvin (Piccotts End, Hemel Hempstead).
George arrived on the agreed date &…
George arrived on the agreed date & also time as booked.
He was very polite & courteous & explained exactly the work he was going to carry out on the premises.
George was professional at all times & a pleasure to have in the house.
He left having shown the old & worn out parts he replaced & I have no hesitation in praising his quality of workmanship.
He is a real credit to your company & I rate him with 5 stars for the reasons outlined above 👍
Cold water storage tank installation
This engineer shows great professionalism, he is well informed, courteous towards his customers, his an asset to your company.
A job well done
I was happy from the start. I was given a phone call to say what time Dyno- Rod would be with me. He arrived at the said time. He managed to do a get done 2 challenging job.
Kishmar was fantastic
Dyno was very easy to get through to & easy to deal with. Appointment was made very quickly. Kishmar called on 2 separate occasions. Each time making sure the problem would be fixed on the day (which they were). He is so helpful, kind & professional & a lovely young man. A superb plumber. A credit to your company. Well done Kishmar.
Kishmar is very professional and very…
Kishmar is very professional and very well mannered. Highly recommend him.
Callum was cheerful
Callum was cheerful, informative and sorted my 2 problems efficiently
Excellent service!
Engineer Clarence was punctual, helpful, friendly and did the job professionally, a credit to your company!
New watertank fitted
Michael came to fit a new megaflow water tank. He was extremely meticulous and clean, ensuring sheets were put all the way through the house. He was very professional and informed what the process for the job would be. We were really impressed with the high level of workmanship.
Efficient and friendly and got the job…
Efficient and friendly and got the job done.
Excellent customer service and the part…
Excellent customer service and the part replacement was successful.
Professional job by Kishmar
Kishmar was clear in his explanation, obviously determined to get the jobs completed in one visit for our convenience and did a great clean job. Nice guy and if he is the average employee the company are doing things right.
Cylinder replacement
Thank you to the engineer who diagnosed our unvented cylinder and to Michael W who installed the replacement a few days later on 7 May. Everything carried out very efficiently as part of our home care plan.
Fast response
Fast response, fault and repair explained in detail. Quickly repaired and left very clean.
First of all getting an engineer…
First of all getting an engineer appointment was easy and quick. Our engineer Kishmar arrived having first called to advise he was on route. He fixed both leaks quickly and explained what he had done to complete the work and what to do in future if we had a problem. Lovely person and a great plumber. Thanks Kishmar
Great Service.
I had Michael Wilson come out today. He was great, quick, efficient, and tidy. He got my plumbing issue resolved and explained everything he was doing throughout as well as give me tips. Thank you for your help. He is an asset to Dyno-R
Excellent service
Excellent service, arrived very quickly, Kishmar the engineer was very polite, helpfull and resolved problem very quickly.
Anthony was fabulous….
Anthony was fabulous….. very professional and helpful. Clean and tidy. Polite. Thank you. Job number - 5980265
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