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Dyno-Rod - North East Reviews 

1,183
•
TrustScore 5 out of 5

4.9

Rosse Close 5, NE37 1ET Washington, England, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Efficient and professional from start to finish. My 91 year old Mother had a blockage. They came out straight away and it turned out that part of the drainage system was broken. My Mother couldnt sta... See more

Company replied

Rated 4 out of 5 stars

After initial confusion over booking process my experience so far has been excellent. They attended my property quickly and were really clear about what was happening. The man was polite and respectfu... See more

Company replied

Rated 5 out of 5 stars

Rang to book for my next day off, was off the next day due to unforeseen circumstances and called again to see if they could come out. Arranged and attended when they said they would, the engineer ran... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from initial phone call to completion of drain clearance. I rang them on Saturday evening and the engineer was at my house at 9.10 a.m on Sunday morning. Drains cleared by 9.45 a.... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Rosse Close 5, NE37 1ET, Washington, England, United Kingdom

  • 0191 303 9565

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,183)

8,363 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent work

The engineer arrived promptly, was very helpful and polite and did a great job

9 March 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Good Morning Mrs Muggleton,

We're delighted to hear that our engineer was punctual, helpful, and courteous, and that they completed the job successfully. Thank you for your positive feedback and for choosing Dyno-Rod North East!

Dyno-Rod

Rated 5 out of 5 stars

The bloke that came out was really nice…

The bloke that came out was really nice and very helpful offered advice to save us money and overall cleared up any questions we had about our drains I would recommend this company to anyone

6 March 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Mr Horn,

We appreciate you sharing your experience. We're happy to hear that we the engineer was helpful and offered advice. Thank you for choosing Dyno-Rod North East and for recommending our company!

Dyno-Rod

Rated 5 out of 5 stars

Easy to book. Friendly Service.

Easy to book.
Good communication before arriving.
Nice lad who dealt with the problem quickly and effectively.

27 February 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

We're delighted to hear that booking was easy and our communication was helpful. We're also glad the issue was resolved quickly and effectively for you. We appreciate you taking the time to sharing your feedback we will share this with the team and thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Online booking ,engineer came on time .

Online booking ,engineer came on time .
Carried out the work to a high standard. Excellent job and I have to say great experience.
Thank you so much
Sonia

24 February 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Mrs Hossain,

We appreciate you taking the time to share your thoughts. We're delighted to hear that the online booking was convenient and the work was completed to a high standard. Thank you for choosing Dyno-Rod North East!

Best wishes
David Screen
Dyno-Rod

Rated 5 out of 5 stars

Wayne the engineer arrived to unblock…

Wayne the engineer arrived to unblock our toilets at work (Statebourne Cryogenics). He did an awsome job and had everything sorted within an hour. Lovely pleasant chap, very friendly and accomadating.

23 February 2026
Unprompted review
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Reply from Dyno-Rod - North East

Hi Caroline,

We're delighted to hear that the engineer did an awesome job unblocking the toilets at your workplace and resolved everything quickly. We really appreciate you acknowledging the friendly service and for your feedback. Thank you for choosing Dyno-Rod

Best wishes
David Screen
Dyno-Rod

Rated 5 out of 5 stars

First class

The online booking, pre-arrival contact and visit to our house all went smoothly. The engineer arrived during the time frame given and was a pleasure to deal with, explaining what he’d done to fix the issue. Would highly recommend.

23 February 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Good Afternoon Mrs Brooks,

We really appreciate you sharing feedback following your experience with us. We're delighted to hear that the online booking and visit to your house all went smoothly. Its great to know you think the engineer was a pleasure to deal with. Many thanks for choosing Dyno-Rod North East.

Best wishes
David Screen
Dyno-Rod

Rated 5 out of 5 stars

Clearing of main drain

Just had you out to solve our blockage problem, Wayne was excellent, put us at ease from the stress we had been having and explained in detail what he was going to do. Carried out the work to a high standard. Gave advice on how to prevent problems like this in the future.
Excellent job, thank you so much Wayne.
Jeanette & Ken.

20 February 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Good Afternoon Mr Hagley,

We appreciate you sharing your experience and we're happy to hear that our technician put you at ease and provided helpful advice. Thank you for acknowledging our high standard of work. Thank you for choosing Dyno-Rod North East

Best wishes
David Screen
Dyno-Rod

Rated 5 out of 5 stars

Outstanding service

From the initial phone call we were advised an engineer would be with us very quickly. Ray arrived and was very helpful and kind. Ray was aware that we were experiencing a very stressful situation and did all he could to be efficient with his work in a friendly demeanour. We are extremely grateful!

18 February 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Good Morning, We really appreciate you sharing your experience. We're happy to hear that our engineer was helpful during a stressful situation and completed the work with a good attitude. We are extremely grateful for your feedback!

David Screen, Dyno-Rod

Rated 5 out of 5 stars

Amazing service everytime

Amazing service everytime. Fast response times, clear communication & great advice / support since clearing the blockage.

18 February 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Good Morning Karlie,

We really appreciate your amazing feedback. We're delighted to hear that you receive fast responses, clear communication, and great advice from our team. Thank you for continuing to choose Dyno-Rod

David Screen, Dyno-Rod

Rated 5 out of 5 stars

Fantastic service

Fantastic service
The engineer called and confirmed before he came and was extremely competent on arrival and sourced the issue and fixed promptly. Could not recommend highly enough.

17 February 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Good Afternoon

We appreciate you sharing your feedback. We're happy to hear that the engineer was competent, punctual, quickly identified the issue, and resolved it promptly. Thank you!

David Screen
Dyno-Rod

Rated 5 out of 5 stars

Fantastic work and very professional.

Fantastic work and very professional.
Would definitely recommend.

17 February 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

We're delighted to hear that you were happy with our professional work! We appreciate your recommendation and positive feedback and for choosing Dyno-Rod.

David Screen, Dyno-Rod

Rated 5 out of 5 stars

Really great service

Really great service. I arranged for someone to visit my grandmother's house regarding a blocked drain. The operative, Ray, was polite and efficient, resolving the issue within an hour. I would not hesitate to recommend based on my experience today.

17 February 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

We're delighted to hear that the service was great! It's wonderful that the operative was polite and efficient and resolved the issue quickly. We appreciate you choosing Dyno-Rod and for recommending us.

Rated 5 out of 5 stars

Fabulous service

Fabulous service. Wayne was very professional, friendly and sorted the problem very quickly with some good advice to avoid any future problems. Thanks Wayne 👍🏻

15 February 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

We appreciate you sharing your feedback! Its great to hear you thought the service was fabulous. We will share your feedback with the team. Thank you for choosing Dyno-Rod .

Rated 5 out of 5 stars

Brilliant friendly service from the…

Brilliant friendly service from the phone call to them coming out and fixing my problem and all done from call to leaving within an hour and half would highly recommend thank you so much

13 February 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

We appreciate you taking the time to share your positive experience. We're so glad to hear that you were happy with our service. We appreciate your recommendation and for choosing Dyno-Rod

Rated 5 out of 5 stars

Friendly professional service

Friendly professional service

13 February 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Many thanks for the feedback, we appreciate you choosing Dyno-Rod, Thanks again

Rated 5 out of 5 stars

Best people by far

Very friendly and nice understood my situation and explained things in a nice way

13 February 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Many thanks for the feedback, we appreciate you taking the time and for choosing Dyno-Rod, Thanks again

Rated 5 out of 5 stars

Dyno rod on time efficient and Wayne…

Dyno rod on time efficient and Wayne was very helpful nothing was a problem would highly recommend

10 February 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

We appreciate your feedback and are happy to hear that you found our service efficient and helpful. Thank you for recommending our services!

Rated 5 out of 5 stars

Great service

Great service, able to come out the same day and sort the blocked drain without issue. Grant was friendly and professional. Highly recommend.

6 February 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

We appreciate you sharing your feedback! We're happy to hear that we were able to come out the same day and resolve the issue with the blocked drain efficiently. Thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Very easy to book an appointment and…

Very easy to book an appointment and Paul was very quick in identifying our blocked drain, unblocking and flushing the system. To be recommended.

5 February 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

We appreciate you sharing your feedback! We're happy to hear that booking was easy and the we were able to quickly resolved the blocked drain. Many thanks for choosing Dyno-Rod

Rated 5 out of 5 stars

Wayne North East

Wayne sorted our drainage issue out at our community building in Consett today.
Prompt, friendly & very professional.
Thank you

4 February 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

We appreciate you taking the time to share your feedback! Its great to know the drainage issue was sorted promptly. Thank you for choosing Dyno-Rod North East!

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