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Dyno-Rod - Merseyside Reviews 

1,355
TrustScore 5 out of 5

4.8

Deltic House, Unit 2 Deltic Way, Knowsley Industrial Park, L33 7BA Liverpool, GB


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Rated 5 out of 5 stars

Phoned on the day to say what time coming. Were on time & explained everything before during & after the collapsed drain was replaced. Acted quickly, politely & insisted on clearing up outside even th... See more

Rated 5 out of 5 stars

This was a visit to determine what action is required. Dylan was very knowledgeable and thorough. He immediately put me at ease, a really pleasant genuine person. He took the necessary photos etc and... See more

Rated 4 out of 5 stars

Called in the morning about a blocked underground drain and was visited in the afternoon. Operative phoned in advance of his arrival and was polite and friendly, explaining the charges in advance. H... See more

Company replied

Rated 5 out of 5 stars

Really positive experience- Ken came and sorted a blockage for me that others had struggled with. He explained what he was doing at each step which was great and he went above and beyond to make sure... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Deltic House, Unit 2 Deltic Way, Knowsley Industrial Park, L33 7BA, Liverpool, United Kingdom

  • 0151 9093919

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,355)

8,079 reviews in the last 12 months

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Rated 5 out of 5 stars

Top notch service.

We had pooling water from a drain down the side of our house but I could not find a blockage. Dyno-Rod came out and did a full inspection - explained the pooling was due to recent paving work we had done which had affected our drains. Didn’t charge me for the call out as no work required and advised me how to explain the issue to the paving company. The next time we have any plumbing or drainage issues we will 100% use them again. Really honest and reliable.

21 January 2026
Unprompted review
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Reply from Dyno-Rod - Merseyside

We appreciate your positive feedback! We're glad we could assist with your drainage issue and provide an honest assessment. It's great to know you found our service reliable, and we'll be here for any future plumbing needs.

Best wishes
Reg
Dyno-Rod

Rated 1 out of 5 stars

Do not use this company

Called out to blocked drain 2 months ago, charged )£120 for 5 mins work, had to call back as drain still blocked ( job under warranty ). Told to unblock drain would cost a further £295! This time found tree roots as put a camera down, not sure why first guy didn’t do that. Rang to complain, got nowhere. Awful service, not as advertised, and grossly overcharges. Apparently putting a camera down should have cost more.
Would not use again or recommend

20 January 2026
Unprompted review
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Reply from Dyno-Rod - Merseyside

Alison Rimmer,

We regret to hear about the drain blockage issues and the additional charge. We're sorry our service didn't meet your expectations. We appreciate your feedback and will review this to improve our service.

Can you please reach out to me on reg@machmade.co.uk so that we can understand why our service was not to our normal standards so that we can refresh our pricing systems to field and office

Best wishes
Reg
Dyno-Rod

Rated 4 out of 5 stars

Great team

Dyno rod came out a few times trying to resolve the issue with a blockage but it turned out to be a bigger job than expected and eventually after two weeks the problem is hopefully resolved. I cannot fault the men that came out, they were efficient, polite and worked extremely hard especially the guy who did the dig up. Personally I think it was a lot for one person but he just got on with it .

14 January 2026
Unprompted review
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Reply from Dyno-Rod - Merseyside

Mary,

We appreciate you sharing your experience. We're glad the team was efficient and polite while working to resolve the blockage. We acknowledge the job was extensive and will review the workload. Thank you for your feedback.

If you need to discuss please contact me on reg@machmade.co.uk

Best wishes
Reg
Dyno-Rod

Rated 5 out of 5 stars

Yeah a couple of guys came out from…

Yeah a couple of guys came out from dyno-rod to fix a leak in the soil pipe they were done n dusted in a few mins all good now thank you ..!

15 January 2026
Unprompted review
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Reply from Dyno-Rod - Merseyside

Chris Kibbey,

We appreciate you taking the time to leave us such a fantastic review! We are happy to hear that our team efficiently fixed the leak in your soil pipe.

Best wishes
Reg
Dyno-Rod

Rated 5 out of 5 stars

3 stubborn blockages

Ken and Harley came to fix 3 stubborn blockages in the drains. Full consultation done, blockages shifted and further issues identified - they showed me these on the camera & were able to advise on causes & treatments.

Knowledgable & able to advise on what actions are needed to fix the issues. Able to provide an estimate on how much the further work may cost.

They were both friendly, polite & respectful of my property & ensuring my pets didn’t escape. Highly recommend!

12 January 2026
Unprompted review
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Reply from Dyno-Rod - Merseyside

Karen Barlow,

We're happy to hear that the team resolved the drain blockages and identified potential issues. We appreciate your recommendation and that you found them friendly, polite, and respectful of your property and pets. Thank you!

Kudos to Ken and Harley

Best wishes
Reg
Dyno-Rod

Rated 5 out of 5 stars

Fabulous job done today!

Just had Kenny and Harley out to clear a difficult outside drain blockage. Proved to be very tricky but they persevered and eventually found the problem and cleared it. Very polite guys, very experienced and even cleaned up outside afterwards. Thanks very much!

9 January 2026
Unprompted review
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Reply from Dyno-Rod - Merseyside

JULIE GLASPER,

We appreciate you sharing your experience. We're happy to hear that the technicians were very experienced, polite, persevered with the tricky blockage, and cleaned up afterwards. Thank you for your feedback!

Best wishes
Reg
Dyno-Rod

Rated 5 out of 5 stars

Good communication

Called Dyno-Rod at 1pm on Sunday with a blocked toilet drain and was told someone would be out ASAP. About an hour later Kenneth called to check if 3:30pm was okay.

Kenneth arrived exactly when he said he would, was very friendly, and explained everything clearly. He found two blockages, one in the drains from the soil pipe which he cleared quickly, and another in the main drain which he couldn’t resolve.

After investigating with the camera and sonde he determined the second blockage was in the road rather than on our property. He showed me the equipment, explained how he’d reached that conclusion, and told me exactly what to say when contacting United Utilities.
Based on the information provided United Utilities agreed it was their responsibility and are now handling it.

Very happy with the service. Even though the issue couldn’t be fully fixed during the appointment there was nothing more he could have done and the handover to United Utilities was straightforward.

4 January 2026
Unprompted review
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Reply from Dyno-Rod - Merseyside

Maureen Blundell,

We're happy to hear that the engineer was friendly, clear, and punctual. We appreciate you mentioning how the engineer thoroughly investigated the blockage and provided a straightforward handover to United Utilities. Thank you for your positive feedback!

Best wishes
Reg
Dyno-Rod

Rated 5 out of 5 stars

Great service . New Years Day blockage

We had a bad drain blockage on New Years Day. Dyno-Rod were super efficient and arrived the next morning. After assessing the problem, extra equipment arrived . Callum and Kenny cleared the drains quickly. Great blokes, pleasant

2 January 2026
Unprompted review
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Reply from Dyno-Rod - Merseyside

Jill,

We're happy to hear that we could efficiently resolve your drain blockage issue on New Year's Day. We appreciate your positive feedback regarding our team's promptness and pleasant service. Thank you!

Best wishes
Reg
Dyno-Rod

Rated 5 out of 5 stars

Full drain re-lay

I was expecting Dyno-Rod to be the most expensive quote. In fact they were the most reasonable. I needed a full drain re-lay of 40+ metres. I was impressed by Brian - he really knew his stuff and had local knowledge of the area which inspired confidence, and was my main reason for awarding the work. The staff were friendly, hard working, and persevered in the most miserable of December conditions. A fair amount of block paving needed to be dug up and this was replaced neatly as part of the job. Really pleased with the result.

2 December 2025
Unprompted review
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Reply from Dyno-Rod - Merseyside

David G,

We're happy to hear that the drain re-lay met your expectations and that you found our quote reasonable. We appreciate your recognition of our team's hard work and local knowledge, especially given the challenging conditions. It's great to know you're pleased with the result and the reinstatement of the block paving. Thank you for your positive feedback.

Best wishes
Reg
Dyno-Rod

Rated 5 out of 5 stars

Couldn't rate this company high enough

Couldn't rate this company high enough. The two lads who came out to fix the blockage in our toilet were an absolute credit to the company. Professional and very helpful, offering a world of advice. Even kept us up to date with ETA. The two girls in the office, Jodie and sorry, I can't remember the other girls name, but they were really helpful with our booking. Very fast and efficient to come out and fix the problem..thankfully. We would definitely use again (but 🙏 we don't need to! 😆)

30 December 2025
Unprompted review
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Reply from Dyno-Rod - Merseyside

NICOLE RENSHAW,

We appreciate you taking the time to share your positive experience. We're so glad the team provided professional and helpful service, and that the booking was fast and efficient. We value your recommendation!

Best wishes
Reg
Dyno-Rod

Rated 4 out of 5 stars

Very good response and repair

Called in the morning about a blocked underground drain and was visited in the afternoon. Operative phoned in advance of his arrival and was polite and friendly, explaining the charges in advance. He managed to remove some roots with a high pressure water jet which seems to have cleared the blockage. He also patched up an emergency access hole I had made in the soil pipe. Unfortunately his drain camera light was not working so the state of the drain post clearance could not be checked otherwise I would have given 5 stars. However I did receive a 90 day warranty so hopefully ok.

29 December 2025
Unprompted review
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Reply from Dyno-Rod - Merseyside

Rod Dimaline,

We appreciate you taking the time to share your experience. We're glad the operative was polite and efficient in clearing the blockage. We regret the drain camera light wasn't working and appreciate your understanding. We value your feedback regarding the warranty.

Best wishes
Reg
Dyno-Rod

Rated 5 out of 5 stars

Just had Kenny out to fix my blockage…

Just had Kenny out to fix my blockage outside. Literally took him a couple of minutes and everything was sorted, he explained how it happened. And how to.prevent it for the future,and.put.my mind at ease. his personality was lovely and very welcomed in a stressful situation. He is a credit and dyno rod are.lucky to have him thank you Kenny

25 December 2025
Unprompted review
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Reply from Dyno-Rod - Merseyside

ROSEMARY,

We're happy to hear that the work to resolve the blockage was completed quickly and that the explanation to prevent future issues was helpful. We appreciate you acknowledging the positive impact and are grateful for your feedback.

Best wishes
Reg
Dyno-Rod

Rated 5 out of 5 stars

Very understanding when I said we…

Very understanding when I said we didn’t need him as it was working. Thank you.

24 December 2025
Unprompted review
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Reply from Dyno-Rod - Merseyside

John Carroll,

We appreciate you letting us know that our assistance was not required at the time. Thank you for your understanding and for the positive feedback.

Best wishes
Reg
Dyno-Rod

Rated 5 out of 5 stars

Great service the engineers who came out…

Great service and a very quick response . The engineers who came out done a wonderful job and were extremely polite and helpful. Thank you

23 December 2025
Unprompted review
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Reply from Dyno-Rod - Merseyside

Tara,

We appreciate you sharing your feedback! We're happy to hear that you were satisfied with the quick response and the wonderful job done by the polite and helpful engineers.

Best wishes
Reg

Dyno-Rod

Rated 5 out of 5 stars

As a very busy surgery thanks to all…

As a very busy surgery thanks to all guys that has helped us through a very difficult time last few days 😀 to get the surgery back open ..
Much appreciated 👏

18 December 2025
Unprompted review
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Reply from Dyno-Rod - Merseyside

Jeanette,

We appreciate your kind words! We're so glad we could assist your surgery during those challenging last few days and help you reopen. Thank you for acknowledging our team's efforts.

Best wishes

Reg
Dyno-Rod

Rated 5 out of 5 stars

Toilet unblocked

What a polite and helpful young man. Richard you were brilliant and explained everything thoroughly. Richard is an asset to the team. Well deserves 5 stars.

9 December 2025
Unprompted review
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Reply from Dyno-Rod - Merseyside

Vicky Benyon,

We appreciate you taking the time to share your positive experience. We're happy to hear that our team member was helpful and thorough. We'll pass along your kind words!

Best wishes
Reg
Dyno-Rod

Rated 5 out of 5 stars

The non-flushing loo and stubborn manhole cover!

I have had 5 different guys out over the last few weeks regarding a toilet/drain problem. All were polite/friendly/helpful. All telephoned to let me know when they would be arriving which was really helpful. The final fix to the problem was carried out this morning and all is now well in the flushing department. The greatest issue was lifting a stubborn manhole cover which had been insitu for over 30 years!!! Great girls in the office too. I wouldn't hesitate to recommend Dynorod.

9 December 2025
Unprompted review
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Reply from Dyno-Rod - Merseyside

Anne Burt,

We're happy to hear that the team resolved your toilet/drain issue, especially with the stubborn manhole cover! We appreciate your kind words about our office team and the technicians' helpfulness and communication. Thank you for recommending us!

Best wishes
Reg
Dyno-Rod

Rated 5 out of 5 stars

Fantastic service from Kenny-P

Fantastic service from Kenny-P, great communication and expertise in solving our drainage issue.

9 December 2025
Unprompted review
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Reply from Dyno-Rod - Merseyside

John Farmer,

We appreciate you taking the time to leave us a review! We are so glad we could resolve your drainage issue with great communication and expertise.

Best wishes
Reg
Dyno-Rod

Rated 5 out of 5 stars

Plumber needed

We needed a plumber as my sister had a leak in the kitchen and we called many plumbers in the Southport area but they were not interested as the job was not big enough for them, I called Dyno Rod at 8pm on 02/12/2025 and they were able to accommodate us for the following day. I actually arranged a booking for 04/12/2025 between 1 and 6pm which was more convenient, but they called me at 10am that morning to say they could come within the hour. They arrived and sorted it all out WHAT GREAT SERVICE would certainly recommend them

4 December 2025
Unprompted review
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Reply from Dyno-Rod - Merseyside

Dee,

We're happy to hear that we could assist you with your sister's kitchen leak when others couldn't. We're glad we could accommodate you and provide great service. Thank you for recommending us!

Best wishes
Reg
Dyno-Rod

Rated 5 out of 5 stars

Very Happy with Service

Came when they said they would and did the job quickly and efficiently. Showed me what the problem was and what was needed to correct it. Simple, straight forward with no bull.

4 December 2025
Unprompted review
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Reply from Dyno-Rod - Merseyside

Mike Thompson,

We're happy to hear that our service met your expectations with promptness and clarity. Thank you for acknowledging our team's efficiency and straightforward approach!

Best wishes
Reg
Dyno-Rod

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