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Dyno-Rod - East London and Kent Reviews 

396
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TrustScore 4.5 out of 5

4.5

1A Leighton Road, 1 Little Park Gardens, EN1 1HX Einfield, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Engineer turned up during time window booked. Diagnosed issue after carrying out testing, Advised on actions needed and explained options clearly and without bias. Carried out agreed actions witho... See more

Rated 5 out of 5 stars

Gentlemen going by the name of Harley came and carried out the work for me, very friendly and polite. Showed me what the problem was and dealt with it very quickly no messing about. Would definitely r... See more

Rated 5 out of 5 stars

Really helpful constructive and empathetic response on initial contact. Given next day appointment. Encouraged to contact more local branch to narrow the 8am to 6pm slot quoted , if possible . Did so... See more

Rated 5 out of 5 stars

Had ongoing issues with blocking of toilet,from the office staff to engineers we had nothing but concern, efficient staff ,knowledgeable engineers. I won't use anyone else now as fast to arrive at ou... See more


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • 1A Leighton Road, 1 Little Park Gardens, EN1 1HX, Einfield, England, United Kingdom

  • 0208 108 3648

4.5

Excellent

TrustScore 4.5 out of 5

396 reviews

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4.5

All reviews

(396)

8,363 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent job

From start to finish Dean and Luke were efficient, professional and very knowledgable of the task in hand. They kept us fully informed of each step of the work. Friendly and approachable for advice on other drain related work. Would definitely recommend them. A huge thank you to them both.

21 July 2026
Unprompted review
Rated 4 out of 5 stars

Very attentive and kept us in the loop…

Very attentive and kept us in the loop of the process. We weren’t charged for a second needed call out which was good service. Only negative was that we were told we would receive an accurate time slot which never happened, meaning we weren’t prepared for the house call and hadn’t sorted a permit for the engineer

21 July 2026
Unprompted review
Rated 3 out of 5 stars

Extortionate Pricing (EV)

Due to a company agreement I was to use British Gas and Dyno Rod for my EV charger installation.

I was quoted nearly £10k for ducting work which didn't include the cabling or charger unit itself. It seemed as though they did not want the job and were pricing themselves out.

My EV charger order was eventually cancelled later due to a lamp post which I have no control over.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

We just had Dennis come to inspect our…

We just had Dennis come to inspect our kitchen drains as they have been blocked for a number of days now. He tried a few different bits of equipment and took time and care to identify the problem. Once it was determined to likely be a fault with the communal line he helped us to formulate a response to our housing organisation. We were not charged the full fee which was generous considering the time spent investigating. Very helpful and professional throughout, would happily use Dyno rod in future.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service.
Original visit was quick and easy.
Unfortunately the limescale in the pipes crumbled and caused a second blockage, but the guys came back out and solved the problem straight away.
Thank you!

26 May 2026
Unprompted review
Rated 1 out of 5 stars

Called and explained my drain had soil…

Called and explained my drain had soil in it which had blocked the drain hole , we had unsuccessfully tried to clear with a power washer.
Engineer turned up on time - poked around for c5 mins with a rod then said he couldn’t unblock as something solid like a brick was in there so would need to be drained. That would be £400 an hour min 2 hours.
Will be taking my customer elsewhere.
Spent £50 being told what I had told them.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

There are two gentlemen who came to…

There are two gentlemen who came to clean our drain system at st James avenue in Gravesend shame I didn’t ask for their names but they were super amazing and they even drain our bathroom which wasn’t even part of the job they came to do. Thank you two

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Cannot be more grateful to Steve for…

Cannot be more grateful to Steve for helping us locate the correct drain for our blocked toilet. He was knowledgeable and professional and helped us rectify an issue that had been going on over a month. Couldn't be more grateful.

6 May 2026
Unprompted review
Rated 2 out of 5 stars

A total let down

Had a lad come out with his camera told us what was wrong went out to his van came back have us some paperwork then left there was no we can fix it or how it could be fixed nothing had to call another firm who put camera down the hole then fixed it there and then

30 March 2026
Unprompted review
Rated 1 out of 5 stars

Dreadful Customer Service - Unreliable Contractor

Called an emergency drain engineer out on Saturday, they confirmed they would attend but no one called or attended. I called them Sunday and they apologised but the job was now booked for Sunday, again no call or attendance, I chased them in the evening and they said it was still booked but no one came. I then called them on monday to cancel, they then apologised and said they had limited resources at the weekend but couldn't be bothered to tell me at the time. AVOID THIS COMPANY

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Given 5 star even though they turned up…

Given 5 star even though they turned up later than expected. Reece had been extremely busy with other jobs but he did phone me to explain. I still needed him to come out as it was an emergency. What a lovely gentlemen. He was brilliant and solved the problem. I would highly recommend

18 March 2026
Unprompted review

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