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Dyno-Rod - Central London Reviews 

276
•
TrustScore 4.5 out of 5

4.3

Leighton Road 1a, EN1 1HX Enfield, England, GB

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Rated 5 out of 5 stars

Rang in the morning details given, called to say a team was close by. Phone call from the team was with me in less than 15 mins , blockage cleared in no time tested and finished . They were very... See more

Rated 5 out of 5 stars

Resolved the problem efficiently, kept me fully informed about costings 0plus arrival times. Extremely professional, would recommend without hesitation. Payment processes modern and v easy to use. Tha... See more

Rated 5 out of 5 stars

Dyno Rod, is exactly what it says on the tin. I saw competence, care and transparency. Very happy with the service received today and recommend them.

Rated 5 out of 5 stars

AJ was very polite, respectful (took his shoes off when inside our house) & knowledgeable. AJ explained everything he was doing, why & what he expected to happen. AJ gave me options of what he co... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Leighton Road 1a, EN1 1HX, Enfield, England, United Kingdom

  • 0203 358 0420

4.3

Excellent

TrustScore 4.5 out of 5

276 reviews

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4.3

All reviews

(276)

8,363 reviews in the last 12 months

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Rated 5 out of 5 stars

Impressive Service

Booked in a visit with Dyno Rod and they were with me in 40 minutes. It was an unexpectedly tricky job, but they were fantastic - professional and knowledgeable. I was really impressed with the service

10 March 2025
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Thank you for your kind words. We are thrilled to hear that you were impressed with our prompt arrival and the professionalism of our team. We strive to provide the best possible service and are glad you found our team knowledgeable and helpful in resolving your issue.

Rated 5 out of 5 stars

Had a drain blockage-on a Sunday!

Had a drain blockage-on a Sunday!
An engineer arrived and took a look. He told me he couldn’t do the job on his own, but needed an assistant-it was a Sunday.
He said he would be back on Monday morning at 8:00 am.
At 7:50 he was here with help.
The 2 worked fast and professionally and finished in an hour!!!
When you’ve got this type of emergency plumbing work, these guys are absolutely terrific.
The initial call was dealt with fast and accurately.
Can’t fault them.
Will definitely use them again if I have blocked drains.
The original and the best.
Definitely not cowboys as some of them are.
Priced reasonably and upfront.

10 March 2025
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

We appreciate you taking the time to share your experience with us. We understand that drain blockages can be a stressful situation, especially on a Sunday. We're glad to hear that our engineer was able to assess the situation quickly and provide you with an accurate timeframe for the repair. We're also pleased to hear that the team arrived promptly on Monday morning and completed the work efficiently and professionally.

It's wonderful to know that you were happy with the service and found our pricing to be reasonable and transparent. We strive to provide our customers with the best possible experience, and we're delighted that you found our team to be reliable and trustworthy. We're committed to delivering high-quality service and appreciate your positive feedback.

Rated 5 out of 5 stars

Dyno-Rod Engineers / Review

The engineers who came round to clear the drain were very good at their job and had a great and very helpful attitude.

6 March 2025
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

We're so glad to hear that you had a positive experience with our engineers. We strive to provide excellent service and are delighted that our team was able to assist you effectively. We appreciate your kind words and feedback.

Rated 5 out of 5 stars

Rikaine was incredibly helpful and…

Rikaine was incredibly helpful and fitted my towel rail to perfection spending a long time on getting everything done precisely.

3 March 2025
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

We're thrilled to hear about your positive experience with Rikaine. It's wonderful to know that they went above and beyond to ensure your towel rail was installed perfectly. We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Exceptional service from Martin who…

Exceptional service from Martin who thought he came to deal with a blocked sink and worked for six hours dealing with major blockages in our block of flats. He never stopped for a break and did a thorough clean up when he finished.

26 February 2025
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

We are delighted to hear about your positive experience with Martin. It's wonderful to know he went above and beyond to resolve the issue and provided exceptional service. We appreciate your kind words and will share your feedback with Martin.

Rated 5 out of 5 stars

Called dyno rod for an emergency…

Called dyno rod for an emergency at work blockage and they arrived within a couple of hours. The customer service was very good and the engineers were very professional, they fixed the problem, and explained what caused the issue and what was recommended after. We have always used this company for emergency blockage problems and been happy with the service every time Would definitely recommend

15 February 2025
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Thank you for your kind review. We are thrilled to hear that you were happy with the prompt service and professionalism of our team. We strive to provide excellent customer service and are delighted that we were able to meet your expectations. We appreciate your continued support and hope to be of service to you again in the future.

Rated 5 out of 5 stars

Very knowledgeable

Very knowledgeable. Fixed the problem.

11 February 2025
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

We appreciate your kind words and are glad to hear that you were satisfied with the service provided.

Rated 1 out of 5 stars

Bad experience

Over the space of two weeks I used them twice, the first time the engineer came at 8:45 didn’t call me until 9, worked 55 mins spent 10 mins doing paper work and charged me for 2 hours £466. I asked for another engineer for the second time and the one they sent was in such a hurry that he didn’t even check properly the issue, stayed 15 mins and kept repeating “I have to go”. Very disappointing as I used them before and they were very good…past tense

15 January 2025
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Dear Mr Elvis,

We are very sorry you were not happy with your experience. We have taken onboard your experience and will review with the staff in question.

I believe you had spoken to our office before your 2nd Visit, which was at a different address and we had given you a special price for these works. We are always happy to work with the customer to ensure their problem gets sorted.

We endeavour to continuously improve our service and are a reliable company.
We value your feedback and will use it to improve our processes and ensure that our customers receive the best possible service.


Kind Regards
Dyno-Rod Central London

Rated 5 out of 5 stars

Very reliable and professional

Very reliable and professional. They come every year and prompt me if I forget. It’s great peace of mind to have it done regularly.

5 February 2025
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Thank you for your kind words. We appreciate your business and are glad to hear that you find our service reliable and professional. We strive to provide our customers with peace of mind and are happy to know that we are meeting your expectations.

Rated 5 out of 5 stars

I have used their services over the…

I have used their services over the last 2 years and all engineers have been respectful, honest and super professional. They have explained the problems to me in a way I can understand and they have great customer services. I can’t recommend them enough !

3 February 2025
Unprompted review
Rated 1 out of 5 stars

they are very dodgy, use a reputable firm

They unblock with a thin rod, and give you a 28 day guarantee, then they come back when surprise surprise it blocks again and say it's your 'fault' that it reblocked and charge you again, it's a scam and this sort of company should be regulated. They came back for a second time, same guy, 2 small rods, I explained that this didn't do the trick last time but he insisted on using the same again, this time it only lasted a few days. Tomorrow I will call a decent company to sort out the issue. If there is a blockage, just poking a small hole in the blockage will not do the trick. It's a scam. Job number 4717653.

20 January 2025
Unprompted review
Rated 5 out of 5 stars

Really quick response

Really quick response from the call centre, with someone round within the hour as promised. Dan and his colleague identified the problem almost straightaway and sorted the problem out in a friendly and professional way.

31 December 2024
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Thank you for taking the time to leave a review. We are delighted to hear that you were happy with the quick response time and the professionalism of our team. We are proud of our engineers and will be sure to pass on your kind words.

Rated 5 out of 5 stars

Responded quickly to be call for…

Responded quickly to be call for assistance in unblogging a toilet. Identified the issue and was able to clear the blockage. Connor was very helpful and gave me some useful information and advice.

28 December 2024
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Thank you for your kind words. We are thrilled to hear that our service met your expectations. We strive to provide our customers with the best possible experience, and we are grateful for your feedback. We hope you will consider us again in the future.

Rated 5 out of 5 stars

excellent service

excellent service

21 December 2024
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Thank you very much- we are always happy to help!

Rated 5 out of 5 stars

Dyno rod

Efficient , the right machine for the job. Cleaned up the mess from the blockage. Pleasant and polite. No hidden charges

18 December 2024
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Thank you for your kind words. We're glad to hear that you found our service efficient and helpful. We strive to provide our customers with a positive experience, and we appreciate your feedback.

Rated 5 out of 5 stars

Very good guy To clean everything quick

Very good guy To clean everything quick

11 December 2024
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

We appreciate your kind words and are glad you were happy with the service. We strive to provide our customers with a positive experience.

Rated 5 out of 5 stars

Fast, efficient, good value

Fast - arranged to come earlier than scheduled appointment because they had space. Efficient - long standing problem identified and solved. Good value - did it all in one hour.

4 December 2024
Unprompted review
Rated 1 out of 5 stars

Our drains experienced a blockage

Our drains experienced a blockage, and the plumber sent out whilst unblocking the trains left the pipes loose so all the water leaked whenever we switched on the taps. We asked for another plumber out, the company phoned up, stated they would refuse to come out without a parking permit (there was none needed for our place) and demanded we pay on the door despite us being covered by British Gas policy. My landlord then phoned up, for them to admit they messed up on the system. The plumber didn’t turn up in the end, and they accused me of ringing up and cancelling afterwards, despite the fact I could show from my call records this never happened. Waste of time, energy and quite frankly a bunch of rude and aggressive time wasters who displayed arrogance and incompetence that is truly unparalleled.

5 November 2024
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Dear Ali

I’m so sorry you have had a bad experience.
Please can you contact me on office@dynorodcentral.com and provide us with a reference number and your address so we can look into this matter further for you?

Kind regards
Dyno rod central London

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