DX Sabers Reviews 

BUYER BEWARE. STOLE $2000 Yoda Graflex that he said he would repair. Stole $400 for additional saber. Doesn't reply. Total thief and scammer.

The sabers look great and function extremely well. There are a lot of features and you get a lot for your money. They seem very high-quality after a couple of days reviewing them. We had some problems getting our sabers, but as I understand it, DX is completely revamping their customer service. Paul, the CEO got in touch with me personally to find out what our issues were and had our products in the mail the next day and even sent us a bonus light saber for our troubles. He followed up with me personally multiple times. I genuinely believe he is trying to turn the customer service aspect of his company around to match the quality of the products. Now that things seem to be on the right track with DX, I will purchase my next set of light sabers from them.

PLEASE READ THIS REVIEW:
below i have my whole story with DXSabers. below that, i have live edits from how my story panned out. please read for the whole story, its very important. tbh, i probably wont be buying from them again unless its in person. anyways, heres the story:
i first bought from DXSabers at a comic con. worked great, i loved my saber and thought nothing of it. the quality was good, i even smacked it on the ground a bunch and it stayed the same. unfortunately, after maybe 3-4 months, the charging port started breaking. it stopped charging and i ended up with a useless lightsaber. thankfully, DXSabers says they have lifetime warranty. i contacted them via Instagram and the people were wonderful, very nice and helpful. they promised my saber to be to me by Halloween, which i was very grateful for. unfortunately, halloween came and went and no word from them. i asked for tracking Nov 1st and was ignored for over a day, so i left my first edit to the review. then all of a sudden they were interested in my case. they promised my tracking by Nov. 5th. i reached out and got an excuse for why it was being so late. ok fine, that sounds good, but a promise is a promise you should keep it. next, as i said, i was promised to have the shipping uploaded to my account by November 5th. i waited until November 14th before i finally contacted them again, to which i was met by no response for a while. i come to this website, and leave my second edit. bam, minutes after i leave my review they finally answered, but only after i left my review. then all of a sudden they wanted to help and talk. finally, i received my tracking. then it sat on "getting ready to ship" for 10 DAYS. finally, on November 26th, the core arrived. i've been using it for over a week now and it seems to be fine, so thats good. overall, i think the support people themselves are certainly very nice, however the people who actually ship and make the sabers are slightly less so. i'd say if you absolutely want to buy from them, buy from a booth or something at a con. other than that, expect some pretty long wait times (like others have said). i dont honestly know whether or not i 100% trust them or not, but i will say they have some good aspects and some really bad, slow aspects. if you made it this far, thanks for reading.

Here are my edits that i made from the moment i started talking to them to the time i got the saber core. i rearranged them from oldest message (Oct. 21st, 2025) to youngest (Dec 6th, 2025) to make it easier to read:

i'll admit, i've only talked with support so far. i talked with whoever is in charge of support and they were wonderful, very friendly and very helpful. i'll also admit i'm a bit worried to send my parts but i just want my lightsaber fixed, and i bought my saber from the con and the people there were very nice too, so i feel like it should be ok. i'll guess we'll see what happens.

Edit: i was promised it would be repaired and sent to be by halloween. on November 1, i requested the tracking info, which i was promised i would have 5 days before halloween. it is now November 2nd, and i have been ignored for a day now. im going to keep waiting, but i am very unhappy with how this has been going.

Edit 2: i was promised shipping and tracking by November 5th, it is now November 14th and i have not received anything, no email, no tracking, and most importantly, no fix.

Final Edit: i received my core on Nov. 26, over a month of when i first started this whole process. core came in good condition, so far no issues with it. so whats the moral of this story? if you are going to buy from them, i highly suggest buying in person instead of online. it'll be quicker.

Amazing customer service! Our sabers are beautiful and amazing quality! As a Disney parks traveler every year, the quality and details are better than the parks! Prices are affordable and my boys are obsessed! Great gifts for fans!!

What a wonderful experience. I’ve had my Luke neopixel saber for already for 4 years and it’s still holding up great. I had the the best customer support ever. I totally recommend this company and their pricing is great. I will stand with dxsabers!!!

Gave us a great deal on a bunch of hilt extensions and a new saber. Super friendly, helpful, and easy to talk to.

Great experience, got my sabers in january at a comic convention and Paul offered to ship them back if I couldn't bring them with me and within a few weeks after the convention i got my sabers back in the mail, I've abused them and they barely have a scratch on them

Met a wonderful chap named Evan and he sold me a kickass saber, good old youngling slayer iykyk, i even got a mystery box with it 10/10 will but again

I hate to see that people are still getting full on scammed by Paul even years later. I bought a Revan saber for $500 back in 2021 that I never got. Instead, I received a completely random base hilt, with a used, beaten, and broken module and blade almost 8 months after my order. Had to find and pay someone else $100 to fix because he blocked me on instagram, blocked my email, and blocked my phone number instead of refunding the order or taking any level of accountability. I’m not sure what goes on in this guys head, or lack thereof, but he’s a sick business owner and belongs in jail. All “good” reviews are fabricated entirely, and it’s known throughout the saber community how twisted this guy is. I’m not naturally petty, but I’m petty enough to throw in my 2 cents of experience if it means saving a SW fan from throwing money aimlessly at this sick, sad, and sorry turd of a man.

The items i received was damaged and return to be replace, and neo plex sader. They received in Nov, and then i will have it out to you soon , one week, two, three, a month then two months. Nothing, then I tried to get a refund in Dec 2024 and was told no, Jan tried again, then Feb even the Attorney General was not helpful with them. They made False claims to the AG, then tried to give me a 100 dollar saber as a replacement for a 300, tell the AG neo pexil was 400 now, thou my receipt clearly said neo pexil. Then they tried to charge me a restock few once i return the so call replacement one that have compound or corrosion on it that damage the over all look. Then nothing.

This guy Paul is full of it. He lies and blames everyone else for all of his problems. Don't Buy From them. You might never get your saber, or you'll get one that's busted or a cheap copy.

On June 7,2025 my daughter purchased 2 lightsabers from DX Sabers at RI Anime Con. Paul, the owner of the company, had her order them online, claiming he didn't have them in stock at the show. He promised her delivery in 8 business days.
After the 8 business days passed without her order even shipping, I contacted them on June 17th. I was assured her purchase would ship the next day. On June 18th, a shipping label was created for the order, but was not delivered to UPS. After 2 days of the package not showing as delivered to UPS, Paul claimed that severe weather had knocked out power to the region, but he assured me that UPS had the package and would provide an update within 48 hours. After another 2 days of no contact, I messaged Paul and asked if he thought I should just file a complaint with the states Attorney General. That was at 1:45 pm on June 26th. At that point, I received an email from "Emma", who I believe is a character Paul made up to act as if he has "escalated" The issue. I told her to just refund my daughter her money. She refused. 45 minutes later, UPS received a package using the label created on the 18th. This was the same label Paul swore had been shipped 8 days earlier. That package somehow got lost in transit. When I asked "Emma" to file a claim and issue the refund, she claimed that UPS told her that there was another severe weather delay. I called UPS immediately and was told the package was lost and DX could file a claim online. I told "Emma" this, and she claimed it wouldn't go through online, and nobody at UPS knew how to help her. I went online and filed a claim in 2 minutes. Still no refund. Still no merchandise.

Love the product! Star Wars X Power Rangers was an awesome idea! I hope they keep going!!

Paul is the man. Extremely knowledgeable, extremely personable. Always reachable at reasonable times. Bought three savers from him March 2024 all three still work my cousins play with them all the time.

Order is of quality, the communication was great the entire time and the order shipped in a timely matter!!! Thank you!!

Saw DX Sabers at Baltimore Comic Con last year and decided to purchase two sabers on a whim because they looked cool, were super durable and the blade could be orange (my favorite color). Have been loving this purchase ever since and Paul is always very helpful when it comes to taking care of the sabers!

Bought a saber from this group and all around was a positive experience. They were also fast to reply when contacted. And I got a free saber!

They have great customer service! We bought 2 light sabers at Saratoga Comic Con and had a hard time getting them to work. I messaged them the same night and they told me to bring them both in to see what was going on. They gave us a brand new battery for one and upgraded the other one! Pure joy for my 7 year old son (and husband) who played that night in the front yard!!

I purchased a sabers from DX Sabers and I was very happy with what I got I highly recommend buying a mystery box because you don’t know what your getting when I open up my mystery I was shocked to see what I got 10/10