durmaPlay Reviews 

33
•
TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Purchased a 100 TL Netflix Card. I got the code by email immediately, but the code could not be activated following the instructions. I reported the error. The answer was "activate like this" but th... See more

Rated 1 out of 5 stars

I purchased Assasins Creed Valhalla trusting the avalaible date, 10th of november. Now is 13th and i didn't get any code or download, even when the purchased product tells "The product will be deliver... See more

Rated 1 out of 5 stars

Bought 2000 gems for Brawlstars, when I entered code I got 2000 coins, not what we paid for, got onto Durmaplay for help and they kept saying we got the gems, we didn't, then he turned nasty on Whats... See more

Company replied

Rated 5 out of 5 stars

I was a little uneasy at first (esp. after reading the reviews down under) but everything worked perfectly fine. I purchased a Netflix gift card and got my code by email a few minutes later. The cod... See more

Company details

  1. Video Game Store
  2. also in
  3. Game Store
  4. Gaming service Provider

Information provided by various external sources

Steam oyunları, Origin Oyunları, uPlay oyunları ve PC Oyunlarını en ucuz fiyatlar ile satın alabileceğin, devamlı indirim olan oyun alışveriş sitesidir.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

33 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.3

All reviews

(33)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Purchased RP for the Turkish server

Purchased RP for the Turkish server. The code was not for the correct server. Tried redeeming it in-game, on the website, on EUW server just to check. None of those regions. Support guy claims the code is fine, I keep sending screenshots that it does not fucntion. Used them before without many issues. Not helping over such a mistake shows they are not trust worthy.

26 January 2025
Unprompted review
Rated 1 out of 5 stars

Bought 2000 gems for Brawlstars

Bought 2000 gems for Brawlstars, when I entered code I got 2000 coins, not what we paid for, got onto Durmaplay for help and they kept saying we got the gems, we didn't, then he turned nasty on Whatsapp when I said he had scammed me, they have been reported for fraud, my son still doesn't have his 2000 gems that they charged us for, I asked what the gems were used for if we got them and he said 'how am I supposed to know?' Surely they can access your game? So no proof that we got the gems

23 December 2024
Unprompted review
durmaPlay logo

Reply from durmaPlay

Dear Customer,

We apologize for any confusion regarding your purchase. Please note that our products are delivered as digital codes, and after your purchase, we also provided detailed activation instructions.

You purchased 2,000 Brawl Stars gems, and an additional 200 bonus gems were credited to your account. We verified these details directly with the game provider to ensure accuracy.

If there is still an issue or misunderstanding, we encourage you to reach out to us again through our support channels, and we will be happy to assist you further.

Best regards,
DurmaPLAY Support Team

Rated 5 out of 5 stars

Best for fast and cheap

Best for fast and cheap, my code is instantly camed

29 July 2024
Unprompted review
durmaPlay logo

Reply from durmaPlay

Dear Didem hoser,

Thank you for your thoughtful feedback. We are grateful to have customers like you and truly appreciate the time you took to share your experience. Our support team is a valuable asset to our company, and we are delighted to have been able to assist you. We look forward to working with you again.

Best regards,
Durma PLAY Support Team

Rated 5 out of 5 stars

Fast

Fast, relible and amazing sportive suport

28 July 2024
Unprompted review
durmaPlay logo

Reply from durmaPlay

Dear gurkan uzulmez, Thank you for your thoughtful feedback. We are grateful to have customers like you and truly appreciate the time you took to share your experience. Our support team is a valuable asset to our company, and we are delighted to have been able to assist you. We look forward to working with you again. Best regards, Durma PLAY Support Team

Rated 5 out of 5 stars

İnsatant response

Fast and good,good job!

13 July 2024
Unprompted review
durmaPlay logo

Reply from durmaPlay

Dear Eymen Öngel,

Thank you for your thoughtful feedback. We are grateful to have customers like you and truly appreciate the time you took to share your experience. Our support team is a valuable asset to our company, and we are delighted to have been able to assist you. We look forward to working with you again.

Best regards,
Durma PLAY Support Team

Rated 1 out of 5 stars

Please please stay away from this company

I topped up my account some years ago and had a balance of about 1600 turkish lira on my balance.
Returned in 2022 to spend my remaining balance to purchase google gift cards. My order came through and they sent me google gift card code that read GGAY1 and thats it. This is obviously not a gift card code so i reach out to their support that requests information about my balance topup i made about 2 or 3 years ago. They wouldnt furnish me with the requisite details to find the exact information they requested and additionally locked me out of my account. I have screenshots of our conversation and all. They simply did not want to deliver so used fraudulent means to deprive me of my balance. For your own good please please stay away from this fraudulent website. i am launching a fraud complaint with the UNHCR to get these people to get them looked into. Just check their numerous bad reviews on this website so you know what you are dealing with.

13 October 2022
Unprompted review
durmaPlay logo

Reply from durmaPlay

Dear Gafaru Olass,

First and foremost, we would like to express our regret regarding the situation you have described. However, the claims you have made do not reflect the facts. Our system records all transactions transparently, and we are committed to providing the best service to our customers.

If you have experienced any issues with your account, please contact us directly via our WhatsApp support line. Our support team will be happy to assist you in resolving your problem. Additionally, account locks occur solely as a security precaution, and access can be restored once the necessary verifications are completed.

We kindly ask you to provide concrete evidence to support your claims and reach out to us. Our goal is to always deliver fair and reliable service.

Best regards,
DurmaPLAY Support Team

Rated 1 out of 5 stars

There is lot of services jn market who…

There is lot of services jn market who deliver the code instantly
Forst time i tried this websit i though i got scammed
Last night i buy netflix code amount was deducted from my account
Its been around 12 hours passed already but still i did not received any code yet
I already tried 2 times to support team but there is no reaponse from aupport team
So my suggestion keep away from using such kind of websites.

20 August 2022
Unprompted review
Rated 1 out of 5 stars

Scammers please don't buy from this website

I purchased the Netflix card they sent me code imminently but the code is not working, on Netflix it says invalid code. and i am trying to contact their live cusotmer service and it is giving me error Currently, all our operators are interested in our other customers. You will be directed to one of our operators as soon as possible. Please wait.
they are Scammers.

2 February 2022
Unprompted review
Rated 1 out of 5 stars

Scammers! Avoid them!

I made several purchases on Durmaplay. I have bought many gift cards. Then one day I topped up my balance using Bitpay with Btc currency. 500 Lt (60 $).

Nothing has ever come to me. The balance was reloaded but they took my money. I have contacted support, many many times. First they took their time saying they were waiting for the 6 blockchain confirmations. Then after 10 days they no longer replied. I also contacted Bitpay and they replied that the transaction was completed.
After almost a month and many and many emails still nothing. $ 60 given to these scammers!

STAY AWAY FROM THEM!

11 May 2021
Unprompted review
Rated 1 out of 5 stars

I was regular customer of durmaplay

I was regular customer of durmaplay. Everything was good untill one day i bought a 100tl netflix gift card. I received the card immediately as always but the card was invalid. I report this on durmaplay but no reply. Also i report this on netflix helpline they said card is invalid or not active by the seller.
I try to contact them by facebook , instagram , twitter but no response. It is now more than 50 days still no response.
If they are legit they can reply at least.finally they reply me and give me a new card. Thanks.

6 March 2021
Unprompted review
Rated 5 out of 5 stars

Works fine

I was a little uneasy at first (esp. after reading the reviews down under) but everything worked perfectly fine. I purchased a Netflix gift card and got my code by email a few minutes later. The code is OK, it works perfectly!
I'm not sure why the shop (?) was calling me after that tho.

21 February 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look