DuckDuckGo Reviews 

647
TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Considering 111 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about poor search results, irrelevant information, and intrusive artificial intelligence features that significantly slowed them down. People also experienced severe technical issues, including crashing tabs, unexpected data loss, and constant loading timeouts that made navigation difficult. Though some reviewers were satisfied with the core privacy features and ad-free browsing, others still encountered functional problems. Consumers appreciated the effective ability to block trackers and quickly clear their search history without hassle. Certain users noted that the browser worked smoothly for their daily browsing needs and met expectations.

What people talk about most

Website

Reviewers mention ambiguous feedback about the website, with many praising its privacy focus, clean... See more

User experience

Reviewers highlight ambiguous aspects of user experience, as opinions on the platform are heavily divided. On... See more

Application

Customers consistently note ambiguous experiences with application, expressing mixed feelings regarding its... See more

Product

People report negative experiences with product, expressing consistent disappointment in the search results... See more

Artificial intelligence

Customers had negative experiences with artificial intelligence, expressing widespread disappointment... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I really really wanted to keep this browser as my default on my iphone but by god it is so incredibly slow. 90’s dial up slow. Which is such a shame because I like the ethos behind it - no tracking, n... See more

Rated 2 out of 5 stars

Tried to use this, primarily for its security features, but just so much else is missing. First, I have minor sight problems so the ability to change text size and font is important. But there... See more

Rated 2 out of 5 stars

Am trying other search engines to get away from "ai-overviews". Was looking for a specific phone on a very popular website to compare items. It did not show that website, only the wiki entry and news... See more

Rated 3 out of 5 stars

I was using your website for the AI advise for starting up my business. Had been navigating in this website for three days, going well with all the advise, navigation and information. Then right in t... See more


Company details

  1. Search Engine Company

Written by the company

Privacy, simplified. One supercharged app, multiple types of privacy protection. Private search, browsing, email, and more.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

647 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.4

All reviews

(647)

130 reviews in the last 12 months

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Rated 1 out of 5 stars

Short Seniors Beware! Staff will treat you like garbage!!

I went into the store at 1442 S. Parker Rd. at 5:32 Pm on Saturday 10-11-25. I promptly walked over to the
Medication aisles. There was a tall man waiting in one of the aisles waiting for someone to help him. I wear my keys around my neck, he thought I worked there.
I showed him the button and pushed the button and told him he would need to wait. I them pushed the button for me on the next aisle over as well. We stood there for at least 20 minutes. I had to ask one of the male pharmacy attendants to ask for an attendant as we were standing there a long time. He could see that. I looked at the clock inside the pharmacy and it said approximately 5:52. 20 Minutes! Finally the attendant came and he helped the gentleman as he should have first.
Then he came over to me and I asked why we waited so long. I had already noticed as I walked in that the store wasn't very busy. He told me it was really busy. I commented that if that was busy he needed to get another job. At first he was not going to allow me to hold the item that he pulled out of the locked cabinet. I said something to him and he gave me my diabetic sticks. I put my 2 items that I was going to purchase on the counter. Lupna yelled at me and told me to stand over to my left and wait where there was no one at a cash register because of privacy concerns. Then I noticed that the people that were not in the store when I walked in were being helped first. I spoke up and Lupna told me that wasn't standing in the right place. I told her that I was standing where she told me to stand. I am 71 years old and I have a spine that is in need of 2 serious surgeries. I was in extreme pain. Most people would have passed out by now. I was already leaning on the counter. The gentleman that called for us saw that I was in great pain. Lupna gave me more lip and I placed my 2 items on the counter, and told her that I wasn't going to play her game. I might have mentioned that I was at least 50 years older than she. I don't remember.
On the way into the store, I noticed that it wasn't very busy. Three lanes were open,but only one was busy. No one was standing in the self service line. Maybe after my 20 minute waiting more people came in. I should not have been treated like I was in the principal's office. If this was the way she was going to treat me I would not play her game. I am not a child.
So I left my purchase on the counter and walked out.

I left and called the store. I sat on hold for another 20 minutes. I was not put on mute as I should have been. The female that asked for the manager, told me she was going to hang up on me and then she did. I called back 2 times more and she hung up both times. So in other words she hung up on me 3 times. Apparently you do not train your staff to be courteous to their customers. Perhaps this is why you have such a large turn over. I never see the same people twice and I am in there a lot. Do not have an AI bot review this. It should be given the respect that I was not!!

10 October 2025
Unprompted review
Rated 5 out of 5 stars

DuckDuckGo is a comforting experience

I love the ad-free space that DuckDuckGo offers, and with their interactive AI, I'm getting more focused responses to my searches. It pulls information from many websites and compiles it into an understandable, clear result that gives me the answers I need. If I need to clarify, I can go to a private chat and narrow down the response there. It's fun!

6 October 2025
Unprompted review
Rated 5 out of 5 stars

the last decent search engine

It felt good to get away from Google. DDG has so many little features that I like, but the one I really love is the App Tracking Protection. I'm not joking when I say that you have no idea how MANY trackers are in every little app on your device, and they're pinging tracker networks thousands of times a day. Things I thought were innocuous were tracking me and I never even knew it.
Search results aren't as precise as I'd like, but compared to what Google has made of itself (LOL), they're as accurate as you're gonna get without going to a literal library.
Most importantly, they let you TURN OFF THE AI. Google forces it on you, but DDG gives you the CHOICE.

1 September 2025
Unprompted review
Rated 1 out of 5 stars

Very sadded to give this such a low…

Very sadded to give this such a low rating as i appreriate the privacy aspects but I am geniuenly appalled by the low quality of the browser itself, and at the end of the day. That IS its main purpose. It has a tendacy to give HIGHLY biased results that could geniuenly be dangerous and is not at all reliable in acquiring accurate information.

Very disappointed and have begun actively discouraging others from using it.

11 September 2025
Unprompted review
Rated 3 out of 5 stars

Spam is gone

Spam is gone! but search results is not very precise, But i understand that if you dont,like Google have Cookies,Ads and search trackers and moore.... it takes time to build your database.....

16 September 2025
Unprompted review
Rated 1 out of 5 stars

Well Was Good no more AI Stupid

Well Was Good. Developers mess up. AI So stupid. Even told me to Delete App. Can Find or allow BlueSky.. cannot find it said. So stupid. Yes Have my setting right.

So deleted. I did like it. But if you cannot find a Major Social Media Site.. that very very Bad.

7 September 2025
Unprompted review
Rated 5 out of 5 stars

Any help in protecting personal data better than none.

Any help in protecting personal data is better than nothing. I have been using the DDG website for several months and had no issues, it also gives statistics of what has been blocked which has been an eye opener of just how many sites grab personal data and who knows where that data then ends up, I will continue to use DDG for the foreseeable future.

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Stop tracking everyone

I believe what I like most about DuckDuckgo is I can easily find websites I'm looking for while simultaneously blocking other search engines/companies and individuals from tracking (spying) me. I think others could learn a lot by simply studying how DuckDuckgo operates.

22 August 2025
Unprompted review
Rated 4 out of 5 stars

DDG is a way better alternative to Google

Ever since I and many others discovered that Google is scraping our data, we had to jet to other sites that don’t spy on us. After all, privacy and anonymity are very important.

There’s an auto-delete option for history & data everytime I exit the app.

12 August 2025
Unprompted review
Rated 1 out of 5 stars

Müll ... nur noch Müll !!!

Müll ... nur noch Müll !!!

diese Ente ist nicht in der Lage zu unterscheiden .. zwischen Mann & Frau ..
seit der Blödsinnigen Änderung .. twink auf guys .. ist die Suche nach Modells .. zur Katastrophe geworden ..
wenn ich einen Mann suche .. zeigt mir die Ente ne nackte Frau ...
wechselt die Suchmaschine ... wenn das Geld weg bleibt ... bekommt man auch wieder die alten gewohnten Ergebnisse ..

Garbage ... only garbage !!!

this duck is not able to distinguish ... between man & woman ...
since the stupid change ... twink on guys ... the search for models ... has become a disaster ...
when I search for a man ... the duck shows me a naked woman ...
the search engine changes ... if the money stays away ... you get the old familiar results again ...

10 July 2025
Unprompted review
Rated 3 out of 5 stars

I love the idea of this but…

I love the idea of this but the integration is just not there yet. All my passwords are on Google - problem. Some sites don't load - problem. Using gmail links to DDG don't always work - problem.
So, I have taken it off default and returned to google. Its a shame, but just too much hassle having to do things multiple times when google is mostly seamless.

11 August 2025
Unprompted review
Rated 1 out of 5 stars

Once I make this comment to DuckDuckGo…

Once I make this comment to DuckDuckGo and attempt to return it by email. Your site requires a secret four digit number. That’s lovely but when one attempts to place that somewhere the original comment as well as the email to duck Gogo is gone gone, however that does cut down on the comment, doesn’t it?

10 August 2025
Unprompted review
Rated 1 out of 5 stars

good browser; horrible VPN

It is a good browser BUT don't use their VPN free service. It slowed down all my apps and slowed disasterly sending images via texts, and often prevented phone calls (I got several messages that I had "no service").
After removing the VPN, everything I do on my phone (Samsung A54, 5G) is super fast.

30 July 2025
Unprompted review

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