DubaiVisa.com Reviews 

995
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast processing times, noting that travel documents and tourist visas are usually completed and delivered within just twenty-four hours. People also emphasize the responsive and professional support team, explaining that advisors provide clear guidance and make the entire online application process remarkably smooth and stress-free. Some reviewers were not happy with communication gaps, mentioning difficulties tracking their application status and receiving sudden rejection notices. A few individuals additionally pointed out frustrating administrative errors on their documents and occasional unhelpful responses from customer service agents.

What people talk about most

Service

Customers expressed great satisfaction with the service, frequently highlighting the exceptionally fast... See more

Staff

Clients share profound satisfaction with the staff, frequently highlighting exceptional agents who provide... See more

Response time

Users describe positive interactions with response time, frequently praising the remarkably fast visa... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting fast responses and helpful agents... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the application process is remarkably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick. Easy. Affordable. I was looking for a spot to book my visa and it was a nightmare. Scams. Ridiculous costs. Agents constantly phoning you at crazy hours because you submitted your phone n... See more

Rated 5 out of 5 stars

I have applied for tourist visa twice here and the service was completed under 24 hours. The rates are Fair and the staff so kind and attentive to details. If you need any help with travel, visa or... See more

Rated 5 out of 5 stars

All the staff from the beginning to the end helped but Jhoi Bakhtiyorova played a very crucial role in arranging the visa which only took hours rather than days to come through. i thought the whatsapp... See more

Rated 5 out of 5 stars

Easy to apply, very simple questions and requirements, only main documents copies to upload. Some of the loaded files were corrupted, but Jhoi Bakhtiyorova did a great job following up with me by e-m... See more


Company details

  1. Visa Consultant
  2. also in
  3. Tour Agency
  4. Travel Agency

Written by the company

Established in 2006 under Al Hadaf Travel & Tourism, DubaiVisa.com has grown into one of the UAE’s most trusted visa facilitation platforms. With nearly two decades of industry experience, we have successfully supported millions of travellers worldwide in obtaining their Dubai & UAE visas through a reliable and streamlined process. Over the years, our commitment to accuracy, transparency, and customer satisfaction has earned us strong recognition and positive feedback across platforms like Trustpilot, reinforcing our position as a trusted online UAE visa provider. With 14+ years of specialised experience in Dubai visa processing, we focus exclusively on tourist visa services. Our system is designed to be fast, secure, and easy to use — allowing applicants to complete their visa request in just a few simple steps. ✔ 100% online visa application process ✔ Expert document review to reduce errors ✔ Fast approvals — often within 24 hours ✔ Dedicated support via WhatsApp, email & phone At DubaiVisa.com, we prioritise speed, trust, and a hassle-free experience — ensuring every traveller receives their UAE visa smoothly, securely, and on time.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

995 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 37% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(995)

129 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fastest response from Jhoi Bakhtiyorova.

Earlier on, I was scared because I wasn’t hearing from them. I sent emails and a gentleman called Jhoi Bakhtiyorov asked me to submit some documents to him. Within less than 24 hours, I received an email with my visa approved from Jhoi. Jhoi Bakhtiyorova did the miracle and I think the company has a good asset because he’s one in a million. Thanks to Jhoi Bakhtiyorova. I will ask my friends to personally send you an email for a tourist visa.

17 February 2026
Unprompted review
Rated 1 out of 5 stars

Bad service

Bad service. I talked to a persona via chat. She was Sophia. I asked questions, but no answer. She acted like a bad racist.

15 February 2026
Unprompted review
Rated 5 out of 5 stars

The service that should be taught .

At the end of the process . I knew who she was Syeda Anam. The service she provides is built in , comes from the heart and conscious.
She answered all my queries, she followed up , she made the whole process easy and on top she acted fast.
I used to be a country manager for American Express and I have always appreciated and rewarded good service.
Syeda is an asset to your company. Take care of her.
Thank you Syeda.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Professional and reliable support by Jhoi Bakhtiyorova

We had a very smooth and professional experience throughout our Dubai visa application process.

Jhoi Bakhtiyorova was extremely helpful, responsive, and detail-oriented from start to finish. Every step was clearly explained, our documents were carefully checked, and all our questions were answered promptly.

Thanks to her support, the process was completed without any stress. We truly appreciate her professionalism and dedication, and we would confidently recommend her services to anyone applying for a Dubai visa.

Ibrahim Yilmaz

2 February 2026
Unprompted review
Rated 5 out of 5 stars

I really appreciate this visa granting…

I really appreciate this visa granting service guys literally in 19 hours with full whatspp support i get my visa I really thanks to dubai visa service and highly recommend to Use this service Highly Recommend Fast and Transparent service Thanks to Azisah Madayag Who Let this Job Finish for me Thank you

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Dubaivisa.com

Dubaivisa.com, based on my experience was trustworthy, straightforward, got my visa after 24 hrs. I surely recommend to others,and of course will use again their service. Thank you SHAZLEEN HARIS for the assistance.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

I have applied for tourist visa twice…

I have applied for tourist visa twice here and the service was completed under 24 hours. The rates are Fair and the staff so kind and attentive to details.
If you need any help with travel, visa or just information on touring Dubai, choose this company, all thanks to Syeda Anam.
She is the best, offering personalized service and prompt reply to requests, can stay calm under client pressure, Syeda you are the best 👌

26 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look