I had an issue with sending a family member money due to a problem with their bank account. DT & T promptly contacted me to offer multiple solutions and resolved everything very quickly. I was very im... See more
Company replied
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I’ve been using DT&T for a few years now. Their rates are very competitive. Money gets funded on time. And when I have any enquiries, their customer service team are very helpful and quick. I’d highly... See more
Company replied
My account gets credited under seconds and instant completion of orders as compared to others who take weeks to complete orders. I am extremely pleased with the reward as well- it motivates me to s... See more
Company replied
The staff is great, always do their best to assist whenever I call. However, you should work better on money transfer. Severally, we had our money returned back to our bank when it ought to be receive... See more
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Company details
Written by the company
DT & T Corporation allows seamless movement of clients’ money around the world securely and safely while guaranteeing peace of mind.
Contact info
Level 8, 1 Canada Square, London, E14 5AA, London, United Kingdom
- 0800 781 4824
- Support@dttcl.com
- www.dttcl.com
4.6
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had an accident whilst holidaying and…
I had an accident whilst holidaying and my phone was completely damaged. I acquured a new phone but unable to log on unto DT&T app to make transfers. I emailed DT&T support services. I was surprised to receive a call from them and the issue was successfully resolved.
I am extremely pleased with their service provisions and for someone to have taken the time to call me out of working hours to provide the urgent required assistance. I will highly recommend DT&T to anyone.
23 December 2025
Unprompted review
Reply from DT&T
Thank you very much for taking the time to share your experience with us. We are truly sorry to hear about the accident and the inconvenience caused by the damage to your phone, but we are delighted that our support team was able to assist you promptly and resolve the issue. At DT&T, we always strive to go the extra mile to ensure our customers receive timely and reliable support, even outside regular working hours when the situation is urgent. Your kind words and recommendation mean a great deal to us and motivate our team to continue delivering excellent service.
Reply from DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T.
Am just happy with the service and the…
Am just happy with the service and the app is great
30 November 2025
Reply from DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T and looking forward to serving you always.
The service is quite good
The service is quite good, very helpful staff especially Elizabeth. I will recommend the service for future customers.
28 November 2025
Unprompted review
Reply from DT&T
Thank you for the review! We're delighted to hear you had an amazing experience with our customer service team. Your feedback is truly appreciated, and we look forward to serving you again and all that you will recommend to us. Thank you for choosing DT&T!
Every time I have an incoming found I…
Every time I have an incoming found I have to wait for it to be released by somebody and if is made after 5pm is not done till next day after 9am, or even when I get money from work I need to provide proof of that and if I’m not able to do it the transfer will be cancelled, is not a single time when is not like that all the time even when I do transfer is a waiting game or I need to call them, when you have a high-street bank account is not like this, is instant or few seconds not hours or days like DT&T, very frustrating and not to say that you can’t do much more, is no satisfaction in or any other way from them to do anything or to add the card on your Apple Pay or google pay, they will say that it will be sent to relevant team which is waiting game again, if you ask for why it will turn around and say that is the regulation, well is not true cause I have account with revolut or wise and is instant in the account or when you send it, I’m not asking for anything in return just make it happen not to wait as my satisfaction is very low
25 November 2025
Unprompted review
Reply from DT&T
Thank you for taking the time to share your feedback with us. We understand how frustrating it can be to experience delays when sending or receiving funds, and we are truly sorry for the inconvenience this has been causing. As a fully regulated financial institution, we are required to carry out certain security and compliance checks on every transaction. These reviews are not designed to inconvenience our customers, but to ensure that every transfer is safe, compliant, and aligned with strict regulatory standards. This means that some transactions especially those received and requiring additional verification may take a little longer to process. We also understand your concerns regarding features such as Apple Pay/Google Pay and the overall speed of transfers. While different financial service providers operate under different regulatory frameworks, we are continually working to improve our systems and enhance our customer experience. Your feedback is extremely valuable and has been shared with the relevant team. We sincerely appreciate your patience and your continued trust in our services.
Awesome Services
My account gets credited under seconds and instant completion of orders as compared to others who take weeks to complete orders. I am extremely pleased with the reward as well- it motivates me to send more money across. The app is also easy to maneuver. The customer service too is very professional always at hand
when needed. Keep the greatest services going 👌
31 October 2025
Reply from DT&T
Thank you for your wonderful feedback! We’re delighted to hear that you’re enjoying our fast transactions, rewarding experience, and user-friendly app. It’s great to know our customer service team has been there for you whenever needed. Your kind words truly motivate us to keep delivering the best service possible. We appreciate your continued support and look forward to serving you again soon!
Very good customer service and always reliable 👏
Always reliable, never had issues since 20 years of using DT&T
31 October 2025
Reply from DT&T
Thank you so much for your continued trust and loyalty over the past 20 years! We truly appreciate your support and are delighted to know you have always had a positive experience with DT&T. We look forward to serving you for many more years to come.
Fast and efficient customer service
31 October 2025
Reply from DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T.
Excellent and seamless service
Excellent and seamless service! Thank you
7 October 2025
Unprompted review
Reply from DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T.
I had made an urgent lending transfer…
I had made an urgent lending transfer to a friend. Well over three hours with about three calls made to the bank, and the transfer still has not been processed. Mind you, I have transferred money to this aid person before. The bank has an unnecessarily long and dreadful procedure when processing outgoing and sometimes incomin transfers with no justifiable reason
6 October 2025
Unprompted review
Reply from DT&T
Thank you for your feedback. We sincerely apologize for any frustration caused by the delay. As a regulated business, we are required to ensure that all funds meet compliance standards before they can be processed. This sometimes necessitates additional checks, which may extend processing times. We understand that this can be inconvenient, and we appreciate your patience. Thank you for choosing our services.
Reply from DT&T
Thank you for your review. We’re glad to know that our communication made a positive impression. Clear and effective communication is something we value highly, and your feedback motivates us to keep improving.
A trusted reliable friend/ guide in…
A trusted reliable friend/ guide in relation to international financial transactions. Awesome customer 👏 services and excellent rates. Keep the good 👍 work going.
27 September 2025
Unprompted review
Reply from DT&T
Thank you so much for your kind words and positive feedback! We truly appreciate your trust in us for your international transactions. Knowing that you value our customer service and competitive rates motivates us to keep delivering the best experience possible. We look forward to continuing to serve you!
Good communication and seamless…
Good communication and seamless transfers as at when due.
31 August 2025
Reply from DT&T
Thank you for the review! We're delighted to hear you had an amazing experience with our customer service team. Your feedback is truly appreciated, and we look forward to serving you again. Thank you for choosing DT&T!
Transactions were smooth
Transactions were smooth, no dispute in payments. Assistance easily accessed.
31 August 2025
Reply from DT&T
Thank you for the review. We're glad to hear that you're satisfied with our services and that we've been able to assist you whenever needed. We appreciate your support!
Prompt attention to customer's needs…
Prompt attention to customer's needs and concerns.
1 September 2025
Reply from DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T.
quick respond, helpfull
They respond quickly to queries, but it can be difficult to call you back by phone if you are outside the UK.
1 September 2025
Reply from DT&T
Thank you for your feedback. We’re glad to hear that you find our responses to queries prompt. We do understand that reaching us by phone from outside the UK can sometimes be challenging, and we truly appreciate you bringing this to our attention. Please note that you can always reach us via email(support@dttcl.com) for quicker assistance when calling isn’t convenient.
Reply from DT&T
Thank you for the review! We're delighted to hear you had amazing experience with our customer service team. Your feedback is truly appreciated, and we look forward to serving you again. Thank you for choosing DT&T!
Swift service delivery
I am impressed with their services and efficiency.thank
29 August 2025
Unprompted review
Reply from DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T.
I had a dispute with DT&T and I must…
I had a dispute with DT&T and I must commend the level of review made by their Operations Analyst (Risper). The resolution was swift and detailed.
6 August 2025
Unprompted review
Reply from DT&T
Thank you for the positive review! We are delighted to hear about your positive experience with our service. At DT&T, we take pride in providing personalised and respectful support to all our customers, and it’s rewarding to know that our efforts are making a meaningful impact. Your feedback inspires our entire team to continue delivering service of the highest standard. Thank you once again for your loyalty and recommendation.
Reply from DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T.
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