D.T. Brown Seeds UK Reviews 

14,622
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 2,191 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the exceptional quality of the products, highlighting how healthy, robust, and carefully packaged the young plants and seeds always arrive. People also note that the delivery service is consistently quick, highly efficient, and ensures everything reaches them safely without any trouble whatsoever. Some reviewers were not happy with receiving the wrong items, noting that certain shipments included incorrect varieties along with damaged, dry plants. Other consumers additionally mentioned occasional delivery delays, missing components, and poor overall plant condition that negatively impacted their seasonal gardening projects.

What people talk about most

Product

People report positive experiences with product, highlighting that seedlings and bulbs arrive in healthy... See more

Quality

Customers consistently note positive experiences with quality, highlighting healthy plants with strong root... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising exceptionally quick shipping... See more

Order

Customers had mixed experiences with order, often praising the easy ordering process, fast delivery, and... See more

Service

Users describe positive interactions with service, highlighting prompt delivery, easy ordering processes, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The plants were extremely healthy, in good sized plugs, and were packaged in such a way as to keep them safely in their travel containers. I was delighted with the quality. My only complaint - which... See more

Company replied

Rated 5 out of 5 stars

The seedlings I've received have been of very good quality. I've had no failure with anything I've purchased. They arrive at the right stage for planting out. Delivery notifications have been spot on... See more

Company replied

Rated 5 out of 5 stars

Although the young leeks arrived in the middle of a heatwave, we planted them in individual small pots allowing us better control whilst water restrictions continued. When the weather cooled we plante... See more

Company replied

Rated 5 out of 5 stars

The quality of the young plants was good with stong root systems and they have established themselves rapidly. The only downside - and I don’t hold D.T. Brown responsible - was the delivery service. T... See more

Company replied


Company details

  1. Seed Supplier
  2. also in
  3. Garden Center
  4. Mulch Supplier

About D.T. Brown Seeds UK

Written by the company

Established in 1908, D.T. Brown is one of the UK’s leading seed suppliers, with everything you need for your garden or allotment, including vegetable seeds, seed potatoes, onions, garlic, vegetable plants, soft fruit and gardening accessories, which are available to order via our catalogue or online at www.dtbrownseeds.co.uk. We are passionate in providing our gardeners with products that are good quality and value, for them to achieve bountiful harvests at the allotment or in the garden.

Track An Order

If you're waiting for delivery of a D.T.Brown order, you can track its status at any time via the following link: Track Order

D.T.Brown Guarantee

Our customer satisfaction guarantee.

Great care is taken in the selection, production, testing and inspection of all our products and we are sure that you will be pleased with the results. We are happy to guarantee that all our seeds will have higher germination levels than those required by legislation and that our plants and other products will arrive in good condition. Should any of your seed fail to germinate, we will happily provide a replacement packet. If your plants or sundries arrive in poor condition, please notify us within 7 days and we will arrange for a replacement (if possible) or a full refund. In some instances we may ask for photos of damaged plants or products. We regret that we cannot replace or refund products affected by adverse weather conditions, pests or diseases. Statutory rights unaffected.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

15K reviews

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4.4

All reviews

(14,622)

2,148 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well packed

Well packed, good quality.

16 September 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Great quality plug plants

Great quality plug plants really well packed to be unaffected by transit. Seem to be doing ok in my allotment I am very impressed.

16 September 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Arrived in good condition

Arrived in good condition, planted out next day, plants looking good growing well at the present time.

16 September 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Kept us informed on deliveries.

Kept us informed on deliveries.
The quality of the plants were excellent.
The packaging was excellent too, fab to see they were wrapped in recyclable material. Really happy.

16 September 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Good plants delivered on time

Good plants delivered on time

15 September 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Quality and Reliable

Reliable, knowledgable, efficient and excellent plug plants always arrive in good condition.

15 September 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Ordered seeds

Ordered seeds. Arrived 48 hours later

15 September 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Great service

Great service, seeds are always quality and reliable.

15 September 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Easy ordering and prompt delivery

Easy ordering and prompt delivery

15 September 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Too soon to sow the seeds.

I have given 5stars for ease of ordering and fast delivery. I won't be sowing the seeds until March next year, so I can't say anything else.

10 September 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Good supplier of garden seed

Good range of seed. Arrived in post quickly. Germination rate was good. Not the cheapest

8 September 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 4 out of 5 stars

Ordering easy

Ordering was easy ,the prices were reasonable delivered about half of my order . No explanation not good .

6 May 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

All good

All good, thank you

5 August 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 4 out of 5 stars

Mixed bag some seeds great the bush…

Mixed bag some seeds great the bush beans had very poor germination rate.

31 July 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Dtbrown

First time using this company so no regrets products arrived on time and looking good quality

7 September 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 2 out of 5 stars

Ordered an overwintering veg plant…

Ordered an overwintering veg plant collection. Waited a while for it. It arrived, soil everywhere in box, plug plants fallen out the packaging, dry, lots of yellow leaves. Took pic and contacted them. They said it was normal... so they were not much help. It's not normal when I buy plug plants from other places to arrive like that. Slow and bad postage methods/packaging maybe. Also, where the plants have fallen out pressumably when wet - its destroyed the labels identifying the plants and they all look the same right now. I've no idea if cabbage (2 diff types), broccoli or cauliflour plants.

17 September 2026
Unprompted review
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review. Please do reach out to the customer service team on cs@dtbrownseeds.co.uk and they will be able to assist you.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 1 out of 5 stars
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review. Please do reach out to the customer service team on cs@dtbrownseeds.co.uk and they will be able to assist you.
We appreciate your feedback.
Kind Regards,
Customer Service.

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