DS Colour Labs Reviews 

1,006
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 436 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional print quality, vibrant colors, and sturdy packaging that ensures delicate items arrive safely in perfect condition. People also highlight the incredibly fast delivery times and the exceptionally simple ordering process on the website. Many users note that communication throughout the entire process is clear and helpful. Some reviewers were not happy with the final results, noting that several pictures appeared significantly darker than expected or lacked proper color accuracy. A few consumers also mentioned experiencing unexpected delivery delays, missing due dates, or not receiving their shipments at all.

What people talk about most

Product

Reviewers mention positive feedback about product, expressing great satisfaction with the high-quality... See more

Service

Customers expressed great satisfaction regarding the service, frequently highlighting the swift turnaround... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising prompt turnaround... See more

Order

Users describe positive interactions with order, highlighting a very easy and clear ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am an amateur landscape photographer had 8 prints made in Fuji lustre. This paper and DSCL print process has reproduced my images really well. I always calibrate my monitor before finalising my pr... See more

Rated 5 out of 5 stars

Couldn't be better. It's so easy to upload photos from PC, tablet or phone. Choosing finish, size, etc is straitforward. It's not expensive and they keep you informed on progress, and so far they have... See more

Rated 5 out of 5 stars

Incredible! Absolutely first class service. Prints arrived next day and were beautiful. Colour and clarity spot on. Cannot recommend this company highly enough. Really really impressed. Thank yo... See more

Company replied

Rated 5 out of 5 stars

I've always used cheap photo printing sites before but decided to try out DS Colour Labs for printing a couple of bigger photos and the difference in quality is night and day. Their printing brings th... See more

Company replied


Company details

  1. Digital Printing Service

Information provided by various external sources

DS Colour Labs is one of the UK`S leading Professional Online Photo labs. Established in 1954. We offer a huge range of photographic services from Photo Printing, Large format & Fine art printing, Photobooks, Canvases, Acrylics, Aluminium panels, Chromalux Panels, full online and traditional Schools systems, Mounting & Laminating, Usb and Cd products and many other products including a full range of traditional analogue and film processing services including C41,E6 and Black and white processing. Please see our website for our full range of products and services.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 41% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,006)

419 reviews in the last 12 months

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Rated 5 out of 5 stars

What a great experience to buy from DCCL

What a great experience it was ordering large photo prints was from DS Colour Labs. It was really easy to select the photo paper and finish as well as adjusting the picture. The pictures were delivered quickly and were just as I wanted.

3 May 2026
Unprompted review
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Reply from DS Colour Labs

Thank you for your wonderful feedback! I is great to hear you enjoyed the experience of ordering your large photo prints and found it easy to choose the perfect paper.

Rated 5 out of 5 stars

Very pleased with the service

Very pleased with the service. Very easy to create an order and delivery was very quick! High quality prints on quality materials. Will certainly visit and order again, thank you!

4 May 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Hi Oren, Thank you for taking the tome to leave a review. It’s great to hear your order arrived quickly, and we look forward to helping with your next one!

Rated 5 out of 5 stars

Great customer service

I had a large black and white photograph printed and unfortunately it arrived damaged, I emailed DS Colour Labs, and they were excellent, replaced it straight away, no hassle, no messing around. Now that is what you call great service. I’m doing an open uni course, so quality and colour are very important, I would score them 100% on both.

5 May 2026
Unprompted review
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Reply from DS Colour Labs

Thank you so much for your kind feedback! We’re really sorry the original print arrived damaged, but we’re delighted we could quickly sort a replacement for you. It’s great to hear you’re happy with the quality and colour accuracy, especially given how important that is for your work. We really appreciate your support and wish you all the best with your Open University course!

Rated 5 out of 5 stars

Professional standard high quality…

Professional standard high quality printing with amazing customer service and fast turnaround.
I will be sending more work to DSCL.

23 April 2026
Unprompted review
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Reply from DS Colour Labs

That is what we love to hear! Thank you for taking the time to leave a review Gary and we look forward to your next order with us!

Rated 5 out of 5 stars

Absolutely fantastic service from DS…

Absolutely fantastic service from DS Colour Labs. They are so helpful, prints are top quality and super fast order processing and shipping. Thank you …I will be a repeat customer from now on!

28 April 2026
Unprompted review
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Reply from DS Colour Labs

Hi Jennifer, Thank you for your lovely feedback! We’re delighted to hear you found our team helpful and are happy with the print quality and speedy turnaround. We look forward to your next order!

Rated 5 out of 5 stars

I was very impressed with the service…

I was very impressed with the service from DS Colour Labs. The turnaround was remarkably fast, and the print arrived sooner than expected. Colour accuracy was excellent — the finished print matched the file very closely, with natural tones and good depth. They also offer a very strong range of papers, which made it easy to choose a finish that suited the image. The print was carefully packaged and arrived in perfect condition. A very professional service from start to finish.

4 May 2026
Unprompted review
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Reply from DS Colour Labs

Hi Dean, thank you for taking the time to leave this thoughtful review. It's really great to hear you were impressed with the turnaround time, colour accuracy, and range of papers available. We really appreciate your kind words and support!

Rated 5 out of 5 stars

DS Colour Labs - First Class

The service from DS Colour labs is always fantastic. I have used them a couple of times and would highly recommend them.
Their communication is always first class and you always know the status of your order. Regular emails are received to update you and delivery is always quick.
The quality of the printing is always first class and the packaging is excellent so the prints always arrive in excellent condition.

4 May 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Hi Keith, Thank you so much for your continued support and kind feedback! It is great to hear you are more than happy with the service overall. Your recommendation means a lot to us, and we look forward to working with you again soon!

Rated 1 out of 5 stars

1 star is 1 too many

1 star is 1 too many. Very disappointed. Image was too dark and lacked colour. I did brighten my image before sending, too co.pensate for my screens brightness.

29 April 2026
Unprompted review
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Reply from DS Colour Labs

Hi Stephen, We’re sorry to hear you’re disappointed with the results. This isn’t the experience we want for our customers, and we’d really like the chance to look into what’s happened here.

If a print ever doesn’t come out as expected, we always encourage customers to contact us first so we can help. In many cases we can review the file, advise on adjustments, or arrange free replacements where appropriate to make sure you’re happy with the final result.

We’d really appreciate it if you could get in touch with your order details so we can take a closer look and help resolve this for you.

Rated 5 out of 5 stars

Excellent service

Excellent service! Beautiful quality print (great choice of papers). Arrived quickly. I was very impressed with the packaging. So carefully done.

Highly recommend.

23 April 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Thank you so much for your review! It's great to hear you’re happy with the service overall and we really appreciate your recommendation!

Rated 5 out of 5 stars

Needed a quick framed print for a funeral presentation

I needed a framed large print urgently. I found the site easy to use and reasonable priced. The finished print arrived well protected and almost next day delivery. Good quality and very pleased with the experience. Recommend thoroughly.

26 April 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Hi Ian, Thank you for your kind feedback. We’re really glad we could help get your framed print turned around quickly when you needed it, and that you were happy with the results. We appreciate your recommendation and are pleased the experience was a positive one for you.

Rated 5 out of 5 stars

Great Service

Great service. Clear ordering process. Quality product processed and delivered in record time. Will use again.

20 April 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Hi Shona, That's great to hear. Thank you so much for taking the time to leave a review!

Rated 5 out of 5 stars

Excellent first class service

Excellent first class service. Film developed was great.

28 March 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Thank you for your review! We are very glad to hear your film development ran smoothly, We hope to see you again soon!

Rated 5 out of 5 stars

Good experience

They were very helpful in deciding what to order and I am very happy with the quality of the result.

15 April 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Hi Michael, We are really glad we could help and it is great to hear you are happy with the results! Thank you for your review.

Rated 5 out of 5 stars

Top quality work it reminded me of Labs…

Top quality work it reminded me of Labs I used 25 years ago when I shot quite a lot of slide film, definitely be using your Lab in future and Slide film again.
10/10😊😊

12 April 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Hi David, Thank you so much for your great feedback! We’re really happy to hear the results brought back memories of your slide film days, that really means a lot. It’s great to know you’re happy with the quality, and we look forward to working with you (and your slide film) again in the future! 😊

Rated 3 out of 5 stars

Not your fault

Not your fault, I forgot to change the profile in PS so while the images are quite dark they turned out too dark, so thats on me but not able to use them so hard to rate.

2 April 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Hi Robert, Thank you for taking the time to leave feedback and for explaining what happened. We’re sorry the images came out darker than expected.

If prints ever don’t come out as intended, we’re always happy to help and, where appropriate, we can reprint orders free of charge to make sure you’re satisfied with the result. If you’d like us to take another look at this order, please do get in touch.

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