Driving With Steve Reviews 241

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, from finding the right vehicle to the smooth process of acquiring it. People are also very happy with the quality of the products they received. However, some people were dissatisfied with the customer service, mentioning issues like unreturned calls, unprofessional and pushy behavior, and a lack of clear communication. There were also instances where customers felt disrespected or insulted when declining a deal, and some reported that the company failed to find a suitable vehicle for them after a waiting period.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Many customers praise the team's professionalism, helpfulness,... See more

Service

Clients share positive opinions on service, with many praising the speed and efficiency, often getting a... See more

Product

Customers had positive experiences with the product. Many reviewers expressed satisfaction with their new... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the process as... See more

Customer service

Consumers find customer service to be ambiguous. While some customers report positive experiences,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I reached out to Driving with Steve when I was struggling with another company and I was feeling lost and not hopeful. Driving with Steve then set me up with their partner Junior who was patient, hear... See more

Rated 5 out of 5 stars

My 1995 yukon just blew a transmission, I thought id give these guys a try and not even 2 days later they had me financed with a 2023 dodge ram, with $0 down, even though i insisted on putting a down... See more

Rated 5 out of 5 stars

Saw the Driving with Steve Facebook ads and figured I would give it a try, Steve reached out to me very fast to gather information on the type of vehicle, payment etc that I was comfortable with. Not... See more

Rated 5 out of 5 stars

Amazing experience! From start to finish I honestly can’t believe how quickly everything moved, I’ve bought allot of cars in the past and this was by far the easiest process by far! It’s hard when you... See more


Company details

  1. Car Dealer

Written by the company

Driving With Steve can help you get the car you want, thanks to our large network of dealer partners. Over the last 10 years, Driving with Steve has helped over 200,000 people find vehicles in their budget.


Contact info

4.1

Great

TrustScore 4 out of 5

241 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Super easy

Super easy, and laid back experience any anxiety I had going into the process was definitely abolished by the professionalism of Driving With Steve!!

5 March 2026
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed with my…

Extremely disappointed with my experience with Steve. We were promised $2,000 cash back and a trip for four to Las Vegas as part of our Bronco purchase. Based on these incentives, we agreed to a smaller vehicle than we originally wanted. Now that the deal is done, the promises haven't been kept. We could have purchased the vehicle we actually wanted elsewhere, but we trusted the word given to us here. Unprofessional and misleading. STAY AWAY FROM DRIVING WITH STEVE!!! Buyer beware: Do not trust the 'incentives' offered here. Steve promised us a Vegas trip and $2k cash back to get us into a Bronco, but once the papers were signed, those promises vanished. We ended up with a smaller vehicle and none of the perks we were used to lure us in. Absolute bait-and-switch tactics. Its been over a year and they are now ignoring our emails and calls. Incompetent!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience with Jeff

Jeff was an Amazing help, finding me a vehicle that gave me everything I asked for and more (granted my list was short SUV, Hyundai and would get me to my destination). Best part was I was secretly looking for a HEV Hybrid, which I never mentioned but thats exactly what I got.
From start to finish everything was easy and smooth, constant communication and though I continued to be skeptical, I am very grateful for this experience. The drivers (Sandra) on my drop off day were very nice and helpful as well! Will be recommending to my friends through and through!

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Driving With Steve

The whole experience for me from looking for a new SUV to the delivery of it right to my door was exceptional. I would recommend Driving With Steve to everyone . They go above and beyond to do what they can to fit your needs . I will definitely go through them again for another vehicle. 100% Thank You Steve and team.

27 March 2026
Unprompted review
Rated 1 out of 5 stars

THIS IS NOT A DEALERSHIP THEY SELL YOUR…

THIS IS NOT A DEALERSHIP THEY SELL YOUR INFORMATION! Then you’re stuck with whatever crappy dealership they sold it to. They wasted weeks of my time completely, never showed me any vehicles, (yet apparently I’m pre-approved), no idea what I’m approved for, no ability to work with any other dealership, this is a SCAM!! Also highly illegal and will be reported!!

25 March 2026
Unprompted review

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