Driving With Steve Reviews 

248
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for being amazing, friendly, helpful, and professional, often highlighting specific individuals for their excellent service. The service is frequently described as smooth, easy, and efficient, with many people appreciating the quick process of finding and acquiring a vehicle. People are also very satisfied with the products, noting they received newer cars, low mileage vehicles, or exactly what they asked for, often exceeding expectations. However, some customers also noted issues with customer service, experiencing pushy and unprofessional interactions, unreturned calls, or a complete change in tone and disrespectful messages when not immediately committing to a deal. A few other people also felt that communication was unclear, leading to a sour taste, or that they were not helped after issues arose with a purchased vehicle.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising the team as friendly, helpful, and... See more

Service

Clients share positive opinions on service, with many reviewers praising the excellent communication and ease... See more

Product

Users describe positive interactions with the product, often expressing love for their new vehicles, with... See more

User experience

Customers had positive experiences with user experience, consistently describing the process as smooth, easy,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many customers reporting positive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 1995 yukon just blew a transmission, I thought id give these guys a try and not even 2 days later they had me financed with a 2023 dodge ram, with $0 down, even though i insisted on putting a down... See more

Rated 5 out of 5 stars

Saw the Driving with Steve Facebook ads and figured I would give it a try, Steve reached out to me very fast to gather information on the type of vehicle, payment etc that I was comfortable with. Not... See more

Rated 5 out of 5 stars

Amazing experience! From start to finish I honestly can’t believe how quickly everything moved, I’ve bought allot of cars in the past and this was by far the easiest process by far! It’s hard when you... See more

Rated 5 out of 5 stars

I was in need of a vehicle something basic that I could get approved for. My credit was poor and I only had my older vehicle for a down payment . I checked out Driving with Steve and filled out some... See more


Company details

  1. Car Dealer

Written by the company

Driving With Steve can help you get the car you want, thanks to our large network of dealer partners. Over the last 10 years, Driving with Steve has helped over 200,000 people find vehicles in their budget.


Contact info

4.1

Great

TrustScore 4 out of 5

248 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(248)

98 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bought a car from my armchair

Being able to access available vehicles from a wider geographic area than my disabilities otherwise allow. The whole thing was done from my armchair. They brought the vehicle to me for a test drive, even, before signing, and they arranged my loan through my own bank.

23 May 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

We had a fantastic experience with “ Driving with Steve” Andrew was our guy , he answered all of our questions & got us into an affordable vechile to rebuild our credit ! There was no question to get the car ASAP even on his day off he had coordinated with a coworker to have it delivered that day ! Highly recommend !

25 May 2024
Unprompted review
Rated 5 out of 5 stars

I swear to god this works

I swear to god this works. I was so worried at first! But they helped me find a car within my budget and i love it! This is not a scam. They go through everything with you and they drop the car off too! No issues on the car very helpful people you will not regret this decision!

26 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent buying experience

Excellent buying experience. Totally stress free. Friendly. They found me a car within hours of speaking with someone. And they deliver right to you. Smooth process from start to finish. Highly recommended. Thanks guys!

13 March 2024
Unprompted review
Rated 1 out of 5 stars

SUPER skeevy and dishonest

Steve's "partner" Meena ran two hard credit checks without permission and was trying to get me financed for a vehicle that was $30,000 more than I told her was able or willing to spend. This was in February. I reported this to Steve when he reached out to me and he brushed it off. It's 3 months later and he had the audacity to reach out again and try to sell me another vehicle. I didn't leave a review before even though I was annoyed, but now he gets a one star review because he clearly doesn't listen to feedback.

6 February 2024
Unprompted review
Rated 1 out of 5 stars

They Scammed me

They asked me for my name and Drivers lisence. Even before started saying anything, I said please do not submit any credit application or hard check on my credit.
I wanted to see if you guys have something in stock that I am looking for. Despite requesting not to check hard check my credit, they did. Even before they gave me any option for cars or showing me any car. I found out 1 week later. I received a text saying pre-approved. I was like, I didn't even choose any car or I didn't ask for check my credit. I asked the guy why did you submit hard check on my credit????
He was like this is our regular process.
I sent a text to Steve on his Instagram account, asking why they do it. He said he will get back to me with an answer. Never get back to me.
Please know your rights and never ever buy from these guys.

10 August 2023
Unprompted review
Rated 1 out of 5 stars

Pressuring people

Applied online, the next day I had 5 texts and 3 phone calls. Told them that I was waiting on an answer from a dealership and the woman kept pushing that Chelsea would have a better deal for me. Got another text this morning asking if I contacted this Chelsea woman after I told them more than once that I was waiting. They told me I was pre-approved with only my name and the name of my employer. Seems like a scam. And they like to pressure people.

25 April 2024
Unprompted review
Rated 1 out of 5 stars

don’t buy from these guys

don’t buy from these guys, They hounded my husband to buy a vehicle, was told interest rate was 6% turned out it was 8%. Said they would pay for extra warranty if my husband bought the truck, but instead was put on the loan.. Then promised a $500 bonus if he signed for the truck that day. Never recieved it. Anytime we had questions or try to get the welcome bonus they would text and say “we’re in a meeting” and that happened quite often only after buying the truck. Also the truck got delivered with just a quarter tank of gas, and ALOT of scratches that was not shown to us through pictures. Was also told they would reimburse for the gas and never did. STAY AWAY FROM THIS COMPANY

21 October 2023
Unprompted review
Rated 5 out of 5 stars

You dont get what you want.you get what you didnt know you wanted soo badly

Unfortunately, I experienced a significant car accident on Monday which resulted in the loss of my Denali with 1,490,000 kilometers without any prior issues. Due to the serious injuries I sustained, I am currently unable to search for a new vehicle. However, through the remarkable problem-solving skills and prompt action of Steve and his partner, I was able to acquire my new Denali by Friday, which turned out to be perfect. This experience taught me that sometimes we end up receiving what we didn't know we wanted, but actually deeply desired.

16 March 2024
Unprompted review
Rated 5 out of 5 stars

My suvReviws

I thought he, they were , knowledgeable, friendly, like talking to a good friend!I felt like this is just what I was looking for in a car!!

11 March 2024
Unprompted review
Rated 5 out of 5 stars

Driving with Steve, the man gets the job done!

From the time I saw the ad to filling out the information and speaking with driving with Steve the experience that I had was easy fast Painless. Once again, thanks to driving with Steve and James Morgan from new roads, Newmarket Ontario. If you’re ever looking for a vehicle, get a hold of driving with Steve he’ll put you with the right people to get the job done.

2 March 2024
Unprompted review
Rated 5 out of 5 stars

Gratification

Thank you Steve once again. I really appreciate it. For people who have bad credit, we still have hope, thanks to Steve. Excellent customer service and very professional.

24 February 2024
Unprompted review
Rated 2 out of 5 stars

Mixed Feelings



Entering the realm of vehicle purchasing amidst financial constraints and a failing car can be daunting. However, hope flickered when I discovered "Driving with Steve" at Paragon Auto Mall, encouraged by positive reviews of Steve's assistance.

The process began smoothly, with General Manager Tosh offering timely support and the dealership's inviting atmosphere providing a reassuring backdrop. Despite lingering nostalgia for my previous car's features, the test drive of the Nissan 2023 Rogue impressed me with its sleek design and performance.

Receiving approval for the purchase brought immense relief, and the warmth and hospitality on pick-up day enhanced the experience. However, my elation turned to dismay upon discovering discrepancies in the paperwork, leaving me with unexpected financial burdens.

While Paragon Auto Mall initially seemed promising, the unforeseen challenges left a bitter taste. As I navigate through this situation, I can only hope to manage the payments effectively.

21 February 2024
Unprompted review

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