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DriveTime Car Sales - Winston-Salem Reviews 

81
TrustScore 5 out of 5

4.8

1370 Peters Creek Pkwy, 27103 Winston Salem, NC, US


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Rated 1 out of 5 stars

Unlike some others that purchased a vehicle from DriveTime I’m shocked that they want me to come up with documentation from 2023. I don’t even live in that same state nor bank with that company. How... See more

Company replied

Rated 5 out of 5 stars

My husband and I along with our daughter went to Drivetime in Winston Salem out of all the years going to car dealerships this was the most painless experience. The staff was wonderful. Thank you to... See more

Company replied

Rated 5 out of 5 stars

The great customer service that staff at Winston-Salem location provided me very knowledgeable. Hats off to all of them , if in need of a Vehicle be sure to by and see LaKeia Young, Lashana Saunders... See more

Rated 5 out of 5 stars

Jay offered excellent service. Soon as I enter the dealership he made me feel like I was his top priority. Explain everything and made it plain. Would definitely recommend him to others.


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Winston-Salem

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 1370 Peters Creek Pkwy, 27103, Winston Salem, NC, United States

  • 13362939905
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4.8

Excellent

TrustScore 5 out of 5

81 reviews

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Replied to 96% of negative reviews

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4.8

All reviews

(81)

3,717 reviews in the last 12 months

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Rated 5 out of 5 stars

Jubert was Absolutely Amazing from the…

Jubert was Absolutely Amazing from the time we walked in the door!!! No pressure to buy a certain car. The application process was so easy. I must say this is the dealership that didn’t take all day to actually buy a great car. Jubert you are the best, You’re an Asset to DriveTime!!!

26 September 2025
Unprompted review
DriveTime Car Sales - Winston-Salem logo

Reply from DriveTime Car Sales - Winston-Salem

Thank you for leaving your review, Annice Crowder. We love knowing you were satisfied with your experience with Jubert at our Winston-Salem DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Rated 5 out of 5 stars

A wonderful and painless experience

My husband and I along with our daughter went to Drivetime in Winston Salem out of all the years going to car dealerships this was the most painless experience. The staff was wonderful. Thank you to Lashonda and Lakeia whose name I will never forget because that is my sister’s name just spelled differently 😊. They honored their promise and I was able to drive off with a suv of my choice. What a pleasant experience. We will return to buy from
Them again

23 May 2025
Unprompted review
DriveTime Car Sales - Winston-Salem logo

Reply from DriveTime Car Sales - Winston-Salem

We appreciate the 5-star rating you submitted, Teixeira. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Lashonda and Lakeia were able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 4 out of 5 stars

The suv I purchased at DriveTime is an…

The suv I purchased at DriveTime is an awesome vehicle. The concern I have is they know you may have a license plate that you can transfer, but still charge you for tags. This I know is not fair. Don’t use this to get over on people. Be honest with your customers.

3 December 2024
Unprompted review
DriveTime Car Sales - Winston-Salem logo

Reply from DriveTime Car Sales - Winston-Salem

Thank you for providing us with your feedback regarding your experience with our Winston-Salem location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.

Rated 1 out of 5 stars

I am a disabled woman went in looking…

I am a disabled woman went in looking for a dependable car for me and my disabled mother explaining to the dealer that I was cheated on the car that I paid $4500 on and I could never get a title. I am 3536 days, and I can’t get the car to cut out. I cannot do anything. The car has all kinds of lights on it thank God that I took out the warranty, but I can guarantee you once the test come back still have to pay for it. I don’t understand why I didn’t get the test drive , the car was just pulled in the front for me and I don’t understand when I called. They said they are used cars but sell somebody a used car. They can lease last two years not 35 days. Thank you for your business.
thanks how has money to make your first payment and pay the towing and a dep foe a rental car and paying people to pick me up for the doctor app and i did call and they was rude they are uses cars rigth

29 September 2024
Unprompted review
DriveTime Car Sales - Winston-Salem logo

Reply from DriveTime Car Sales - Winston-Salem

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

Rated 4 out of 5 stars

When I got there the first impression…

When I got there the first impression experience was not expected well and longer wait process as no information follow up after first visit but going the second time and helped by someone else Jubert from the last had me to like the experience a lot better. And was able to walk out with a car.

1 October 2024
DriveTime Car Sales - Winston-Salem logo

Reply from DriveTime Car Sales - Winston-Salem

Shannon Mayo,
Thank you for providing us with your feedback regarding your experience with our Winston-Salem DriveTime location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. Thank you for your positive feedback with Jubert. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.

DriveTime Customer Relations

Rated 1 out of 5 stars

Help

Unlike some others that purchased a vehicle from DriveTime I’m shocked that they want me to come up with documentation from 2023. I don’t even live in that same state nor bank with that company. How am I suppose to get in a car with y’all if I can’t even get the paperwork that your underwriting team needs

1 July 2024
Unprompted review
DriveTime Car Sales - Winston-Salem logo

Reply from DriveTime Car Sales - Winston-Salem

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

Rated 5 out of 5 stars

I loved the place

I loved the place! We went to the one in Winston and the lady that helped us us was freaking awesome and explained everything to us. There was a small area to entertain our kids while we where busy with paperwork, it had tablets with kid friendly games and a lodge area with satellite TV. I couldn't ask for better service and the Jeep that we ended up with is amazing and just what we needed! Affordable price too

24 May 2024
Rated 5 out of 5 stars

The great customer service that staff…

The great customer service that staff at Winston-Salem location provided me very knowledgeable. Hats off to all of them , if in need of a Vehicle be sure to by and see LaKeia Young, Lashana Saunders , and rest of the sales team for your car, suv,or truck buying experience.

5 August 2023
Rated 5 out of 5 stars

Ms.Dawson was the consumate…

Ms.Dawson was the consumate professional and showed me what vehicles I had interest in and allowed me to choose the correct one for my needs ( as I do have a mobility problem) and my budget...we are grateful for her kindness and efforts

5 August 2022

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