Ethan took such great care of me. I came in feeling completely lost. I had been rejected previously and when we came to drive time, I felt welcomed and in good hands! Ethan made the process easy as pi... See more

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I was taking care of and I am satisfied with the service I experienced at DriveTime. I loved the service. Chad was awesome. Thank you.
Derrick Hudson was so amazing! From the beginning to the end of the entire process! He is so patient and so kind. And was good at holding a conversation during the entire process with great dad jokes!... See more
Gabrielle Caruolo was outstanding. She was friendly and professional. She made sure to explain everything in detail and answered all questions that were asked. She even stayed past closing time to m... See more
Company details
About DriveTime Car Sales - Wilmington
Written by the company
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company

- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
6321 Market St, 28405, Wilmington, NC, United States
- 19106799632

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I was taking care of and I am satisfied…
I was taking care of and I am satisfied with the service I experienced at DriveTime. I loved the service. Chad was awesome. Thank you.
Ethan took such great care of me
Ethan took such great care of me. I came in feeling completely lost. I had been rejected previously and when we came to drive time, I felt welcomed and in good hands! Ethan made the process easy as pie. I felt like the most important person in the world. The joy on my daughter’s face when I gave her the keys was absolutely priceless. Thank you Ethan and Drive Time!!!
Everyone was very personable
Everyone was very personable. Chad was extremely knowledgeable and easy to work with. They made this transaction easy!!
Derrick Hudson was so amazing
Derrick Hudson was so amazing! From the beginning to the end of the entire process! He is so patient and so kind. And was good at holding a conversation during the entire process with great dad jokes!! Also the environment of the office was very nostalgic with the tunes that were playing!
Great Encounter
I had a great experience working with Derrick Hudson during my car purchase. He was professional, knowledgeable, and made the entire process smooth and stress-free. He took the time to answer all of my questions, explained everything clearly, and never made me feel pressured. I truly appreciated his patience and honesty, which made me feel confident in my decision. Excellent customer service from start to finish
The sales people were great and worked…
The sales people were great and worked with me dispute our distance away from the dealership.
Ethan was absolutely magnificent!
Ethan was great. He was very accommodating and very helpful. His attitude was perfect.

Reply from DriveTime Car Sales - Wilmington
Thaddeus helped me a great deal!
Thaddeus helped me a great deal!! He got me in a nice car quick. On love day!
Ethan and the Team were AWSOME!
Ethan and his Team were AWSOME!! They handle my process with no problem!!! I would definitely recommend them to everybody I know!!!!

Reply from DriveTime Car Sales - Wilmington
Ethan is the BEST
Ethan was so easy going! He helped me get my 2023 Nissan altima which is my first ever car and he was a delight to work with!
Ethan was great!
Ethan was great!! Super informative and super helpful.
Staff is absolutely amazing
Staff is absolutely amazing, very informative, professional and knowledgeable! Made the car buying process a breeze!!
Kindness made sure I understand…
Kindness made sure I understand everything before sign papers

Reply from DriveTime Car Sales - Wilmington
Derrick Hudson
Derrick, our salesman was awesome!!! He explained everything and made our experience with DriveTime a great one. We will definitely be referring family and friends to come see him on there next car shopping adventure.

Reply from DriveTime Car Sales - Wilmington
Ethan is a great and patient person
Ethan is a great and patient person. He took the time to go over everything in full detail. He needs to give a training course

Reply from DriveTime Car Sales - Wilmington
Customer service was absolutely great.

Reply from DriveTime Car Sales - Wilmington
Very friendly
Very friendly, made us feel comfortable. The whole work team was excellent

Reply from DriveTime Car Sales - Wilmington
Outstanding job Gabrielle
Gabrielle Caruolo was outstanding. She was friendly and professional. She made sure to explain everything in detail and answered all questions that were asked. She even stayed past closing time to make sure everything was correct and in order before we left the lot. If you ever visit driverime....make sure to look for Gabrielle ...you will be just as impressed and pleased as we were. Terrific job Gabrielle. 👏
Alex and the staff are great and they…
Alex and the staff are great and they make you feel really comfortable with everything. They’re really good.
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