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DriveTime Car Sales - Roundrock Reviews 

47
•
TrustScore 4 out of 5

3.9

Used Car Dealer
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2335 N Interstate 35 Frontage Rd, 78664 Round Rock, TX, US

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15123822626

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Rated 4 out of 5 stars

Colby did a great job of helping us get the car purchase taken care of in Round Rock, Texas. The car was clean inside and out. Unfortunately, the very next day the AC went out on the car and we knew w... See more

Rated 5 out of 5 stars

Danielle helped me from the moment I entered. She didn’t beat around the bush with anything and let me know my options for coverages. She was so very sweet and made my experience feel personalized and... See more

Company replied

Rated 5 out of 5 stars

Ryan was absolutely amazing. He was patient with me let me take my time to think over my choices and presented me with all my options. His customer service went above and beyond. Not to mention very k... See more

Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Roundrock

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 2335 N Interstate 35 Frontage Rd, 78664, Round Rock, TX, United States

  • 15123822626
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3.9

Great

TrustScore 4 out of 5

47 reviews

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3.9

All reviews

(47)

3,486 reviews in the last 12 months

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Rated 1 out of 5 stars

Purchased a vehicle in Round Rock not…

Purchased a vehicle in Round Rock not even a month already been at the service twice they won’t let me exchange vehicle I feel like I was sold a vehicle with problems not only that first vehicle purchased where they didn’t wash and fill up the tank I left there with a empty tank and dirty vehicle no one will help me not even customer relations they basically said I’m stuck with it so frustrated !!!!

19 August 2024
Unprompted review
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Reply from DriveTime Car Sales - Roundrock

Thank you for leaving your review, Nick. We understand that mechanical concerns are never ideal. We do our best to ensure all vehicle are clean and ready for sale. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

Drive time made it very easy simple and comfortable to get a new car

Drive time made it very simple and easy and comfortable to purchase an automobile. I got mine yesterday. It’s very nice. I got a Chevrolet Malibu 2016. The young man it helped made it very easy and smooth and I will tell my friends that are looking for cars how easy and smooth it is to get an Levine From timeline, thank you all

7 August 2024
Rated 5 out of 5 stars

Awesome dealership

I have never experienced service this well at a dealership. The people were very kind and understanding. No need to ask many questions because everything was explained well. The wait time wasn't long at all. I was very pleased 😊

23 July 2024
Rated 5 out of 5 stars

Ryan was great

Ryan was great, he was so helpful and made sure I understood everything completely. It was a quick and easy process. Ask for Ryan!

12 March 2024
Rated 5 out of 5 stars

Ryan

Ryan was absolutely amazing. He was patient with me let me take my time to think over my choices and presented me with all my options. His customer service went above and beyond. Not to mention very knowledgeable

9 March 2024
Rated 5 out of 5 stars

I went to Drive Time with bad credit

I went to Drive Time with no expectations, but just to look around because I knew the time was coming that I would NEED a new car. After looking through the lot on my own (which I prefer) I went in and was immediately greeted by Colby. We sat down and I gave him the honest truth about my credit (very poor, mid 500), what I had for down payment, my terms, etc. He was super friendly, knowledgeable, and understanding. I didn't end up getting anything that day, but about a month later I went back in with intent to buy. As soon as I walked in, he recognized me and greeted me as though we were friends! We talked for a bit and then got down to business because I knew what I wanted. He made the buying process super simple by breaking down each page and telling me what it was saying in regular words instead of legal mumbojumbo. When it was all said and done I was out of there in under 2 hours! The fastest car buying process I have EVER had! He was amazing and I will recommend him and the Round Rock location to everyone looking for a car, ESPECIALLY if you have bad credit and only a little to put down. Thanks Colby!

12 July 2023

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