DriveTime Car Sales - Riverside Reviews 61

I walked in expecting to get a older car for the payment amount I was willing to pay. The car was a 2014 Hyundai Sonata with 113000 miles at 15 percent interest. I walked out with a 2023 chevy Malibu with 63000 on it and a 7 percent interest and the same payments I was expecting from the beginning. I ended up getting what I like and happy with rather than getting what I thought i can afford and settling for just satisfied with my decision. Zachary was a very good salesman he made me feel appreciated and not just a $$$ sign.

The sales representative Beverly Chance was excellent she made the process nice and easy also had a great attitude.

If I can give a -5 star I would the riverside location will steal your money and try to belittle a female and the salesperson Maribel seems like she doesn’t want to work and all she did was complain about her kid and didn’t like the fact that I know about cars

The agent working with my husband and I was truly knowledgeable, patient and very caring to assure our experience was meeting our expectations.

Thank you so much to Zach in Riverside! We appreciate all your help, honesty and patients while we went through the process of purchasing my new car. We were able to learn about drive time and their process while test driving the car we were interested in. We felt the process was easy and simple when we made the decision to purchase my car. Thank you Zach for making our car buying experience honest and enjoyable.

Exactly as advertised. Beverley, our salesperson was very knowledgeable and efficient.

Your service was great and accurate and fast. I am happy with my purchase

Everyone was very patient and welcoming and helpful. They were able to get me into a car even with a bad credit record and a repo.

The process was so easy and pleasant AO the salesman was so kind and helpful great place to buy your first car thank you drivetime

We had Hassan ishteiwi as our guide everyone in drive time was very kind and welcoming our guide helped us buy our family car and walked us through every step. He was very patient and kind about everything .

So my former wife buys a 2019 Ram Crew Cab 1500 5.7Ltr LIGHT TRUCK FROM DRIVE TIME RIVERSIDE ,CA. Salesman says all vehicles are safety checked/ certified.Salesman is informed she's needs a truck with a 2" Tow Hitch for a TRAVEL TRAILER GOING CROSS COUNTRY WEIGHT 8,000LBS.This one has a hitch and NEW TIRES. SO HERE'S THE DEAL WHO PUTS PASSENGER RATED TIRES ON A LIGHT TRUCK THESE TIRES MADE IN VIETNAM AREN'T RATED FOR EVEN THE TRUCK'S BED PAYLOAD. AND THE HITCH WAS FAKE ONLY FOR TOWING A BICYCLE RACK.IF THIS WASN'T ENOUGH HOW'S THIS NO SPARE RIM OR TIRE!!!! THIS IS SHAMEFUL IT'S SAY EVERYTHING ABOUT THE SITE MANAGER AND SALES PEOPLE.CLEARLY THE BALL WAS DROPPED. MEL SMITH

No hassle. It was EXACTLY what they said it would be.

This is an update to my original review, I had the vehicle less than two weeks and the transmission went out on the freeway. I looked under the truck and it was caked with mud and rusted badly underneath. I feel as though this may be a flood vehicle. Yes it is under the 30 day warranty, but I have lost all confidence in this truck. I’m hoping DriveTime will do the right thing and allow me to exchange this truck for another that is comparable. Time will tell. I didn’t like the wait or the price contradiction. Hassan was a nice guy. 30 minutes turned in to 3-1/2 hours. Also the surprise of a payment every 2 weeks and tracking on your vehicle was off putting! The vehicle wasn’t clean, literally full of silty dirt, and CarPlay doesn’t work.

The experience was really great,guys was really helpful,friendly,

Zackary Wisneski is a great addition to this team. My husband and I came in after a long day of work at Amazon and he put us in a car without any hiccups. Thank you for your service today Zackary it is very much appreciated!

Smooth, quick and easy process. No hassle, no pressure. Aleandu was great. Highly recommend

Alaendu very friendly, knowledgeable & helpful. Had some personal issues with my bank, but he was very patient with me.

Hassan was thoroughly knowledgeable and had a great customer service attitude

Zackary Wisneski was amazing! In and out and super smooth process!! Thank you!!