Words can't describe how I feel right now😊. Based off the two salesman that worked with me Mr John and Mr Nathan and even the phone conversations were great. Mr Nathan really made my day on 12/02/23... See more

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From Walking in to Walking out EVERYTHING WAS GREAT ! It took a little longer than I anticipated but I did not leave unsatisfied. Breez was the saleswoman that helped me and I believe that's why I lef... See more
Yesterday I was helped by Krystal to make a purchase. She was extremely helpful and made sure that everything went smoothly. The only concern I have is that when I went home curiosity hit me and I loo... See more
What made my experience Great was working with Emily Taylor. She was the absolute BEST SALEBLAZER I’ve ever worked with. She walked me through the process with the uttermost patience and care. Her spi... See more
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Company details
About DriveTime Car Sales - Raleigh
Written by the company
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company

- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
3628 Capital Blvd, 27604, Raleigh, NC, United States
- 19193340124

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Jasmine Brown has excellent customer…
Jasmine Brown has excellent customer service! This is the second vehicle that my family has purchased due to her professionalism and warm hospitality. She made this process efficient and with ease. She’s organized and walked us through the process and meet all my expectations! I will recommend Drive Time to potential buyers based on my overall experience with Jasmine Brown!! ❤️
My wife and I bought a f150 truck today…
My wife and I bought a f150 truck today the truck was great, even greater than the truck is the saleswoman Jasmine Brown she was absolutely incredible she really worked her butt off for us to get the deal done for us not only that but she was great to deal with informative kind and on the ball , all the other staff there were great as well they all were polite kind and make you feel at home over there would definitely recommend Jasmine Brown if you decide to go there like I said professional and a great personality to top it off ,with that said thank you to her and all the other staff that are there, the truck is great couldn't be happier, we wish you all the best ,sincerely rob and Carrie k.
Jasmine was great had few bumps when we…
Jasmine was great had few bumps when we started but got the deal done and she was fabulous.
Jasmine Brown
Do not go here. I was sold a car that was in a major wreck. And was not disclosed.

Reply from DriveTime Car Sales - Raleigh
Emily got me LITERALLY the car that I…
Emily got me LITERALLY the car that I have always wanted. The process was extremely simple. She made me feel so welcome and nothing about the process was complicated at all. Thankkkk youuuu my girlllllll !!!!

Reply from DriveTime Car Sales - Raleigh
John Kuria made the process of buying a…
John Kuria made the process of buying a car extremely easy! He helped us find the perfect one!
John Kuria cared for us and kept us…
John Kuria cared for us and kept us happy thank you for the love and support and great customer service

Reply from DriveTime Car Sales - Raleigh
Great customer service
I worked with Jasmine Brown and she…
I worked with Jasmine Brown and she helped us tremendously!! Please come see her and she will get you in a vehicle!!! Thank you again!!

Reply from DriveTime Car Sales - Raleigh
Jasmine at drive time was amazing to…
Jasmine at drive time was amazing to work with. Very polite and efficient in her work. I will recommend her anytime. Thank you
Jasmine was very helpful and…
Jasmine was very helpful and knowledgeable. Answered any questions I had and made sure I was comfortable in the whole process.

Reply from DriveTime Car Sales - Raleigh
Second car from DriveTime I always have…
Second car from DriveTime I always have a great experience at this location
Emily at drive time was the sweetest…
Emily at drive time was the sweetest person you could ever meet. She made us feel like family. So go see her if you ever need a car
Sam Torain has been excellent to work…
Sam Torain has been excellent to work with. I first spoke with him several days ago after expressing interest in a Ford Explorer, though none were available at the time. Unfortunately, my current vehicle was recently declared a total loss after a collision with a deer, and I am still waiting for the insurance payout.
I scheduled an appointment with Sam this morning at 11:00 a.m., fully expecting that I would not be purchasing a vehicle today. My intention was simply to review options and plan for when I was ready to move forward.
Sam took the time to understand exactly what I was looking for, including my requirement for a fully loaded vehicle. He then surprised me by presenting a fully loaded 2020 Ford Explorer XLT. After a test drive, he went above and beyond and made it possible for me to drive the vehicle home the same day.
This was hands down the best car-buying experience I’ve had, and I highly recommend working with Sam.
Emily understood the assignment
Emily understood the assignment. She was able to help us get in a car. She was amazing to work with. She had amazing customer service.
Awesome Service
The staff at the Raleigh Drivetime location is amazing.I was greeted and treated extremely well. The process was easy from the beginning to the end. I decided on a 2020 Ram Truck. Danica Mensing was the young lady that assisted me. She was very knowledgeable and friendly. I will definitely refer people to this particular location. I live 2 hours away from this location but it was worth the drive. I got just what I wanted and it was all due to the help of Danica Mensing.
Jasmine Brown was awesome!
Jasmine Brown was awesome!! The store opened at 10 I was here at 1001 and from opening the door to handing me my keys Jasmine was the best!! Thank you so much! Blessings this holiday!!

Reply from DriveTime Car Sales - Raleigh
Emily is the best!!
Emily made the car buying process significantly better. She was really helpful, helped me break everything down , and also come up with a plan for future car buying.
I just love this place
I just love this place! What a fantastic experience. Great staff, great environment, great experience!

Reply from DriveTime Car Sales - Raleigh
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