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DriveTime Car Sales - Raleigh Reviews 90

TrustScore 4.5 out of 5

4.5

3628 Capital Blvd, 27604 Raleigh, NC, US


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See what reviewers are saying

Rated 5 out of 5 stars

Words can't describe how I feel right now😊. Based off the two salesman that worked with me Mr John and Mr Nathan and even the phone conversations were great. Mr Nathan really made my day on 12/02/23... See more

Rated 5 out of 5 stars

From Walking in to Walking out EVERYTHING WAS GREAT ! It took a little longer than I anticipated but I did not leave unsatisfied. Breez was the saleswoman that helped me and I believe that's why I lef... See more

Rated 4 out of 5 stars

Yesterday I was helped by Krystal to make a purchase. She was extremely helpful and made sure that everything went smoothly. The only concern I have is that when I went home curiosity hit me and I loo... See more

Rated 5 out of 5 stars

What made my experience Great was working with Emily Taylor. She was the absolute BEST SALEBLAZER I’ve ever worked with. She walked me through the process with the uttermost patience and care. Her spi... See more

Company replied


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Raleigh

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 3628 Capital Blvd, 27604, Raleigh, NC, United States

  • 19193340124
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4.5

Excellent

TrustScore 4.5 out of 5

90 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Jasmine Brown has excellent customer…

Jasmine Brown has excellent customer service! This is the second vehicle that my family has purchased due to her professionalism and warm hospitality. She made this process efficient and with ease. She’s organized and walked us through the process and meet all my expectations! I will recommend Drive Time to potential buyers based on my overall experience with Jasmine Brown!! ❤️

27 May 2026
Unprompted review
Rated 5 out of 5 stars

My wife and I bought a f150 truck today…

My wife and I bought a f150 truck today the truck was great, even greater than the truck is the saleswoman Jasmine Brown she was absolutely incredible she really worked her butt off for us to get the deal done for us not only that but she was great to deal with informative kind and on the ball , all the other staff there were great as well they all were polite kind and make you feel at home over there would definitely recommend Jasmine Brown if you decide to go there like I said professional and a great personality to top it off ,with that said thank you to her and all the other staff that are there, the truck is great couldn't be happier, we wish you all the best ,sincerely rob and Carrie k.

7 May 2026
Unprompted review
Rated 1 out of 5 stars

Jasmine Brown

Do not go here. I was sold a car that was in a major wreck. And was not disclosed.

8 April 2026
Unprompted review
DriveTime Car Sales - Raleigh logo

Reply from DriveTime Car Sales - Raleigh

Thank you for sharing your feedback with us, Alex. We love hearing about your car-buying experience at our Raleigh DriveTime.

We appreciate you submitting a review!

DriveTime Customer Relations

Rated 5 out of 5 stars

Emily got me LITERALLY the car that I…

Emily got me LITERALLY the car that I have always wanted. The process was extremely simple. She made me feel so welcome and nothing about the process was complicated at all. Thankkkk youuuu my girlllllll !!!!

6 April 2026
Unprompted review
DriveTime Car Sales - Raleigh logo

Reply from DriveTime Car Sales - Raleigh

We appreciate the 5-star rating you submitted, Natalia Rogers. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that [Employee Name/Location Name] was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

John Kuria cared for us and kept us…

John Kuria cared for us and kept us happy thank you for the love and support and great customer service

19 March 2026
Unprompted review
DriveTime Car Sales - Raleigh logo

Reply from DriveTime Car Sales - Raleigh

We are grateful to have you as a valued DriveTime customer Ahmadi. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

I worked with Jasmine Brown and she…

I worked with Jasmine Brown and she helped us tremendously!! Please come see her and she will get you in a vehicle!!! Thank you again!!

4 March 2026
Unprompted review
DriveTime Car Sales - Raleigh logo

Reply from DriveTime Car Sales - Raleigh

Thank you so much for your kind words, Creola . We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Jasmine was very helpful and…

Jasmine was very helpful and knowledgeable. Answered any questions I had and made sure I was comfortable in the whole process.

23 February 2026
Unprompted review
DriveTime Car Sales - Raleigh logo

Reply from DriveTime Car Sales - Raleigh

We are grateful to have you as a valued DriveTime customer Jessica. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Sam Torain has been excellent to work…

Sam Torain has been excellent to work with. I first spoke with him several days ago after expressing interest in a Ford Explorer, though none were available at the time. Unfortunately, my current vehicle was recently declared a total loss after a collision with a deer, and I am still waiting for the insurance payout.

I scheduled an appointment with Sam this morning at 11:00 a.m., fully expecting that I would not be purchasing a vehicle today. My intention was simply to review options and plan for when I was ready to move forward.

Sam took the time to understand exactly what I was looking for, including my requirement for a fully loaded vehicle. He then surprised me by presenting a fully loaded 2020 Ford Explorer XLT. After a test drive, he went above and beyond and made it possible for me to drive the vehicle home the same day.

This was hands down the best car-buying experience I’ve had, and I highly recommend working with Sam.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Awesome Service

The staff at the Raleigh Drivetime location is amazing.I was greeted and treated extremely well. The process was easy from the beginning to the end. I decided on a 2020 Ram Truck. Danica Mensing was the young lady that assisted me. She was very knowledgeable and friendly. I will definitely refer people to this particular location. I live 2 hours away from this location but it was worth the drive. I got just what I wanted and it was all due to the help of Danica Mensing.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Jasmine Brown was awesome!

Jasmine Brown was awesome!! The store opened at 10 I was here at 1001 and from opening the door to handing me my keys Jasmine was the best!! Thank you so much! Blessings this holiday!!

17 November 2025
Unprompted review
DriveTime Car Sales - Raleigh logo

Reply from DriveTime Car Sales - Raleigh

We are grateful to have you as a valued DriveTime customer. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Emily is the best!!

Emily made the car buying process significantly better. She was really helpful, helped me break everything down , and also come up with a plan for future car buying.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

I just love this place

I just love this place! What a fantastic experience. Great staff, great environment, great experience!

12 November 2025
Unprompted review
DriveTime Car Sales - Raleigh logo

Reply from DriveTime Car Sales - Raleigh

We are grateful to have you as a valued DriveTime customer Kevin. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

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