Yolanda was just super good from start to end she went through with us every stage and we appriciated it we will surely recommend drive time to friends.
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See what reviewers are saying
Yolanda was amazing from the initial introduction. I have never been fortunate enough to make a car purchase like this before. Thankfully GOD has made it possible and HE placed Yolanda Rodriguez in my... See more
My salesperson and the general manager were very helpful and professional. He went above and beyond to take the time to get me the right vehicle to fit my needs and my current situation. I was very fo... See more
Kevin, Yolanda and the others were SOOO helpful!! I feel like every person there helped us. I felt like they rolled out the red carpet for us! I can’t recall the last times we’ve been treated so excep... See more
Company details
About DriveTime Car Sales - Plano
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
1030 N Central Expy, 75074, North Plano, TX, United States
- 19722024570
Discover DriveTime
4.3
Excellent
50 reviews
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Yolanda was just super good from start…
Yolanda was just super good from start to end she went through with us every stage and we appriciated it we will surely recommend drive time to friends.
22 April 2026
Reply from DriveTime Car Sales - Plano
Hello Gift Zvinongoza, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Today my wife and I went car shopping
Today my wife and I went car shopping, the time was well spent no pressure just good service
13 April 2026
Unprompted review
Reply from DriveTime Car Sales - Plano
We appreciate the 5-star rating you submitted, Rodney Harris. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Plano was able to create that for you!
Thank you,
DriveTime Customer Relations
Yolanda was amazing from the initial…
Yolanda was amazing from the initial introduction. I have never been fortunate enough to make a car purchase like this before. Thankfully GOD has made it possible and HE placed Yolanda Rodriguez in my path. She was patient, she explained everything, and if I had questions she made sure I understood. I was so undecided but she really helped me more than she knows.
31 March 2026
Extremely disappointed
came to this business because my credit was challenged due to a period of unemployment. I attempted to do business with Dante and had troublecsending in my documents and finally fixed it. I had a hard time getting there because my car was totaled in a collision. So I told them that I wanted the Ford escape and I even asked him if I could make the payment over the phone ahead of time. Another man named Josh said they were too busy to do that and could I come in.. I took Uber for 24.00 from Mckinney. When I got there thinking I was going to close on a car, they told me they sold it. I cried all the way home.This was horrible business practices and I will tell many not to come here. They are predatory lenders and they bait you just to get you there and then dont have the vehicle you wanted because it was sold.
14 March 2026
Unprompted review
Reply from DriveTime Car Sales - Plano
Thank you for providing us with your feedback regarding your experience with our Plano location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.
Reply from DriveTime Car Sales - Plano
Thank you so much for your kind words, DeMarrio . We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
Manifest Blessedness
I received a letter thanking me for my credit application. I have to assume this is in response to Eco Drop Car Wash’s need for local business community participation in order to actualize its North Texas vision. Because of this I am eternally grateful for their existence as well as their contribution. Thus we all remain blessed 🙏 if I am wrong then if must just be fraudulent, and rarely am I wrong. I am, however, willing to be. -green miyagi
20 January 2026
Unprompted review
My experience exceed my expectations…
My experience exceed my expectations and I am Grateful for Drivetime. Thank you Yolanda!!
15 January 2026
Reply from DriveTime Car Sales - Plano
We are grateful to have you as a valued DriveTime customer, Darnesah. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Excellent service with Yolanda Rodriguez
10 December 2025
Unprompted review
Reply from DriveTime Car Sales - Plano
We are grateful to have you as a valued DriveTime customer David. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Our salesman Yusef was amazing!
10 November 2025
My appointment was at 7:30 and the…
My appointment was at 7:30 and the store closed at eight. Yolanda Rodriguez was my sales agent and had me out of the office by 8:30 with my brand new car. She made the car buying experience so easy. She didn’t get my hopes up. I will forever be grateful for drive time.
14 October 2025
Unprompted review
Reply from DriveTime Car Sales - Plano
Thank you for taking the time to share your DriveTime experience, Samantha. We love to hear that Yolanda provided a great car-buying experience for you at our Plano DriveTime!
Thank you,
DriveTime Customer Relations
My experience was wonderful my sale…
My experience was wonderful my sale person Cash was fantastic would recommend your dealership to anyone and thanks for your kindness and understanding
1 October 2025
Reply from DriveTime Car Sales - Plano
We are grateful to have you as a valued DriveTime customer, Dorothy. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Yolanda was amazing
Yolanda was amazing! She was so knowledgeable and helped us find exactly what we wanted. Definitely a Team Player.
Excellent experience. My wife and I look forward to buying our next car from Drive Time
1 October 2025
Unprompted review
Reply from DriveTime Car Sales - Plano
Thank you for leaving your review, Greg Hughes. We love knowing you were satisfied with your experience with Yolanda at our Plano DriveTime.
We hope you are enjoying your vehicle and wish you all the best!
DriveTime Customer Relations
Fast and easy process
Fast and easy process. I was able to get it started over the phone before arrival to make it even quicker. The pricing is exactly what I was looking for also. Definitely would recommend.
6 September 2025
Unprompted review
Reply from DriveTime Car Sales - Plano
We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
Josh and Chris made our experience…
Josh and Chris made our experience great! They went above and beyond to help me get a car when no one else could! They were patient with my thoughts, concerns and questions! They even stayed later than they should have and helped me leave with my new 2019 Hyundai Elantra! I'm so excited! Thank you Josh and Chris!
5 September 2025
Unprompted review
Reply from DriveTime Car Sales - Plano
Thank you for leaving your review, Christina. We love hearing that you were pleased with your experience at Plano DriveTime.
We hope you are enjoying your vehicle and wish you all the best!
DriveTime Customer Relations
Awesome Car Buying Experience!
Josh greeted me with open arms and a huge welcoming smile! Chris Ramirez was my salesman. Chris was courteous and knowledgeable about the vehicles I asked about. He did not pressure me or try to sell me what he thought I needed. Thanks Chris!! No shortage of friendly employees there, everyone was cordial! It was a great experience, now to pay the note!!:-)
13 June 2025
Unprompted review
Reply from DriveTime Car Sales - Plano
We appreciate the 5-star rating you submitted. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Josh and Christ were able to create that for you!
Thank you,
DriveTime Customer Relations
My car has had more problems than a car…
My car has had more problems than a car should have for its year. And the warranty only pays for certain things. They reimburse you for a rental at 30. A day 300 max so you are out tax and fees. This car looks good but is a disaster. Coolant smell, oil leak which is a valve gasket the drive shaft is broken and needs a ecm update. Not to mention a tire was patched on the side instead of being replace. This has been a disaster and I am out a car
25 April 2025
Unprompted review
Reply from DriveTime Car Sales - Plano
We appreciate your feedback regarding your DriveTime experience. We would like to hear your concerns about your vehicle and look into this further. However, we need some information from you, so please DM us here or call our Customer Relations Department at (888) 290-0148.
Truly Satisfied
Great experience because I got the vehicle I wanted. Yolonda and Joshua were great. This is my third vehicle with this establishment. Highly recommend them!
25 April 2025
Unprompted review
Reply from DriveTime Car Sales - Plano
We appreciate you sharing your experience with us, Shae. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know Yolonda and Joshua were able to create that for you!
Thank you,
DriveTime Customer Relations
Got this car and 4 days later check…
Got this car and 4 days later check engine light came on!
18 March 2025
Unprompted review
Reply from DriveTime Car Sales - Plano
Thank you for leaving your review, Sean. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Go see Cash!!!
Sure! Here’s a polished review you can use:
⭐⭐⭐⭐⭐
I had an amazing experience working with Cash to purchase my vehicle! From start to finish, he was professional, knowledgeable, and incredibly helpful. He took the time to answer all my questions, made the process smooth and stress-free, and ensured I got the best deal possible. His customer service went above and beyond, and I truly appreciate his honesty and dedication. If you’re looking for someone who genuinely cares about helping you find the right car, I highly recommend Cash!
11 March 2025
Unprompted review
Reply from DriveTime Car Sales - Plano
We appreciate the 5-star rating you submitted, Rachael. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Cash was able to create that for you!
Thank you,
DriveTime Customer Relations
My experience here was amazing
My experience here was amazing. We got here later than we were supposed to, but the lady we worked with, Yolanda, was very friendly and helped us through everything. She was very patient with us.
17 December 2024
Unprompted review
Reply from DriveTime Car Sales - Plano
We appreciate you sharing your experience with us, Daniel. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know Yolanda was able to create that for you!
Thank you,
DriveTime Customer Relations
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