I was able to go online and look for cars first. What I was interested in online was on the lot and ready for test drive. The prices estimated prices listed online for monthly payment matched. It help... See more
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I started with the online approval which was easy accessible and got me off to a great start. From there I talked to rod who took great initiative and care into getting me into a vehicle. He was very... See more
Fast approval and no pressure sales attitude were greatly appreciated. Katrina was very friendly and helpful. I found the car I wanted for a price I could handle. This was with a low credit score. Bes... See more
I bought the vehicle in December 2024 and haven’t stopped having issues yet with my car. I even called the people who sold the car and they stated that there was nothing they can do due to 5 days pa... See more
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Company details
About DriveTime Car Sales - North Birmingham
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
9710 Pkwy East, 35215, Birmingham, AL, United States
- 12059093939
Discover DriveTime
4.6
Excellent
40 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was able to go online and look for…
I was able to go online and look for cars first. What I was interested in online was on the lot and ready for test drive. The prices estimated prices listed online for monthly payment matched. It helped have a better plan for down payment. Jay was very helpful and answered all questions that we had.
2 May 2026
Unprompted review
I applied for a car online and got…
I applied for a car online and got approved. I came into the store today and was greeted by Jay. He was very sweet and helpful with the process. I would recommend him and this location to anyone asking for a place to get a vehicle.
24 April 2026
Unprompted review
Great experience
Jamuel was really nice and professional! The process was pretty fast and easy!
24 April 2026
Unprompted review
KeeKee was great made the car buying…
KeeKee was great made the car buying process easy
16 March 2026
Unprompted review
Reply from DriveTime Car Sales - North Birmingham
Thank you so much for your kind words, James . We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
Rod provided exceptional assistance…
Rod provided exceptional assistance with finding my new car.
5 March 2026
Unprompted review
Reply from DriveTime Car Sales - North Birmingham
Thank you so much for your kind words, Demetra. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
I loved my experience with DriveTime
I loved my experience with DriveTime, very professional and excellent customer service!
24 February 2026
Unprompted review
I started with the online approval…
I started with the online approval which was easy accessible and got me off to a great start. From there I talked to rod who took great initiative and care into getting me into a vehicle. He was very informative and talked me through every step and walk me through the process. The whole process and experience was with tremendous customer service and care. I’m truly satisfied with the service I received.
21 February 2026
Unprompted review
Keke was great
16 December 2025
Unprompted review
They are amazing an I would like to…
They are amazing an I would like to thank them so much
12 December 2025
DriveTime is Amazing
Rod and Ricky ! They were more than helpful with my car purchase. Rod was my sales man and was very thorough during this process!! 10/10 will recommend!!
7 November 2025
Unprompted review
Was met and greeted and checked in
Was met and greeted and checked in. Met with Rod and sat with him. Explained to him what I was looking for and he exceeded my expectations. I am beyond happy with my purchase and payments ! If you looking to buy a car go to this drive time you won’t regret it . #Drivetime
5 November 2025
Unprompted review
Reply from DriveTime Car Sales - North Birmingham
Hello Krystle Ryan, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
GOOD CUSTOMER SERVICE..WITH…
GOOD CUSTOMER SERVICE..WITH DAKOTA,DAVID AND ROD.. I NICE EXPERIENCE
17 October 2025
Unprompted review
Reply from DriveTime Car Sales - North Birmingham
Thank you for taking the time to share your DriveTime experience, Kieth. We love to hear that Dakota, David and Rod provided a great car-buying experience for you at our Birmingham DriveTime!
Thank you,
DriveTime Customer Relations
Everything went so smoothly from the…
Everything went so smoothly from the beginning to the end my salesman was very thorough and explained everything to me
16 October 2025
Reply from DriveTime Car Sales - North Birmingham
We are grateful to have you as a valued DriveTime customer, Chanda. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Jade at North Birmingham was amazing
Jade at North Birmingham was amazing! Even when obstacles appeared, she went above and beyond to make sure I was able to leave with the vehicle I wanted. Thank you, Jade!
6 September 2025
Unprompted review
Reply from DriveTime Car Sales - North Birmingham
Hello S.E., On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations
My sales person and the general manager…
My sales person and the general manager made sure I was taken good care of I got a car that was not working right and they made sure I was completely satisfied with my new vehicle.
5 September 2025
Unprompted review
Reply from DriveTime Car Sales - North Birmingham
Hello Stephanie Keeth, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations
I bought a car on 2/06
I bought a car on 2/06. Drove car for few days. Car had been broke down since 3/10 and still in a shop. Very unsatisfied. And still paying for a car that I don’t have or drive .
6 February 2025
Unprompted review
Reply from DriveTime Car Sales - North Birmingham
Thank you for leaving your review, Tamar. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Not an ideal situation turned blessing!
I went into buying a car knowing I had bad credit, a limited down payment as well as how much I could afford monthly, but no idea what type. I searched between 2/3 Alabama locations. Visited both to test drive several. In the nearly 4 week search, I had some pretty bad test drives, good ones & multiple people helping at different times. The vehicle I walked out with is hands down amazing! Great year, make, no damage, looks & feels like I purchased right off the lot brand new. Take your time, be patient & things will work out in time. Luckily, the manager, Dakota, had been through hearing ne say over & over again that I couldn't finagle anywhere. Not on the payment, down payment, pricing or make. I had a vehicle picked but it was needing a small repair that they sent it off to have fixed. Even though I had it picked out, they received a new delivery the next day, but he reached out to tell me about it. I went that evening, test drove it & fell in love! It ended up being a much better choice than what I had picked. Make nice with these people, be strong on what you wants or needs. This experience turned out to be a huge blessing & I only have them to thank for it by continuing to think about my situation! I definitely recommend DriveTime even when you think you have no other choice. Other than the vehicles not having any certain "point" inspections before they are delivered, you automatically get a 30 day/1,500 mile warranty to have it checked out anywhere you choose. Take the chance!
27 March 2025
Unprompted review
Reply from DriveTime Car Sales - North Birmingham
Thank you for leaving your review, Brittany. We love hearing that you were pleased with your experience at North Birmingham DriveTime.
We hope you are enjoying your vehicle and wish you all the best!
DriveTime Customer Relations
KeKe Garner was Amazing and all if the…
KeKe Garner was Amazing and all if the staff. Thank You.
11 February 2025
Reply from DriveTime Car Sales - North Birmingham
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
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